Avis Budget Group Employee Reviews about "upper management"

Updated Nov 10, 2020

To filter reviews, or .

Found 81 of over 2,697 reviews

3.5
55%
Recommend to a Friend
74%
Approve of CEO
Avis Budget Group Chief Executive Officer  Joe Ferraro
Joe Ferraro
193 Ratings
Pros
  • "great people and great work environment(in 79 reviews)

  • "it's a good company to work for with good benefits Training,Medical aid contributions(in 77 reviews)

  • Cons
  • "Negative is the long hours at times(in 96 reviews)

  • "Poor management at times only care about upper management(in 82 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "upper management"

    Return to all Reviews
    1. 1.0
      Former Employee, more than 3 years

      Declining, once good company

      Feb 4, 2020 - RSA in Turnhout, Antwerp, Antwerp
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You will meet some great fellow RSA's/Cleaners/Drivers - the backbone of the company. Discounted rentals.

      Cons

      Taking away 0 XS for staff is ridiculous, they are willing to charge their staff £1000+ for damages on rentals! Next to no support from upper management who make it abundantly clear they are unqualified and disinterested in supporting their staff. Managers travel from location to location, just to drink their coffee and cosy up to one another. Too strict on governing the employee - this is not a role for an innovative or creative individual, you will be stifled by your line manager. The IT equipment is consistently garbage - constant outages as the company simply cannot be bothered to improve this. Fleet has seen a serious downgrade over the past 12-18 months, yet management's unrealistic expectations mean they demand employees to offer overpriced upgrades into budget model vehicles e.g. Citreon, £50 a day.

      Continue reading
      1 person found this review helpful
    2. 2.0
      Former Employee, more than 3 years

      Greedy company

      Jan 5, 2018 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Struggle to fill this one. Discount on rentals is the only positive really. A few good people here but a lot of others in higher roles who don’t deserve to be and just give good lip service.

      Cons

      Wrong people in upper management roles with no experience other than working for Avis and just keep pushing the same behaviours and uneducated ways year after year. They got there by been in the right place at the right time. Work life balance is horrendous. They expect stations open when they can’t provide the staff to cover and refuse to pay store managers overtime. The expectation is you just do it. They have an extremely unhappy workforce at station level and pay peanuts for what they expect you to do. The heads of departments don’t and won’t take any responsibility for decisions and lack people skills. If you like your head up someone’s backside you’ll go far here by being the ABG yes man. Don’t be tempted and keep job searching!!!

      Continue reading
      3 people found this review helpful
    3. 5.0
      Former Employee

      Analyst

      Nov 10, 2020 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work life balance teamwork

      Cons

      Poor management at times only care about upper management

      Be the first to find this review helpful
    4. 2.0
      Current Employee, more than 10 years

      Trying desperately to relive their golden era...

      Sep 2, 2020 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Company is desperate for decent managers and can rarely get out of their own way when hiring and/or promoting. Someone who is a strong leader and can thrive in an ambiguous environment has the potential to look like a rock star and get promoted up a few ranks quickly. It's decent money for a short while before it becomes nauseating.

      Cons

      Like much of car rental and air travel - ABG is living on the memories of what it once was. They remain stuck in the management cultures and physical structure of the 1960s and seem to be unaware that things have changed. The company today is so unprofitable they can't afford to replace worn out furniture and repair building wear/damage. If you are in a newer location you wouldn't know this, but anywhere else, put a bag over that toilet - it's dead for eternity now! Managers tend to be veterans who get rewarded for their time served as opposed to actual job proficiency - many of which have only ever worked at ABG and never had a college degree (you know - like the one they require for even the most entry level roles now). The result is a culture of thinking "we're so great here" and a near-total inability to see that this is completely incorrect. Worse yet is that there is little to no official structure for growth. Regular reviews - nope. Formal promotion or talent development programs - nope. L&D department - eliminated. Any official way to ask to move up - nope. You're dependent on your local manager to take a liking to you and push you up the ranks (queue previous commentary on the strength of local managers). Finally, upper management is unusually petty and cruel. They view anyone who isn't a local DM as so beneath them that you are simply irrelevant. You can be a general manager over a major airport location and it doesn't matter - you tee up a major win, and your boss (the DM) gets the trophy with THEIR name on it. Conversely, something goes wrong and that DM offers up your name in a hearbeat, then sheepishly goes mute while you take the hit. Managerial courage is non-existant, actual leadership does not exist, and major business priorities (the kind that take days/weeks to implement) change on a whim. Any attempt to "manage up" or push back on a change gets you branded as "not being a team player". In most modern companies differing options/points of view/action plans would be welcomed at a round table of managers - not here.

      Continue reading
      1 person found this review helpful
    5. 4.0
      Current Employee, more than 1 year

      Okay for a entry level job

      Feb 9, 2020 - Retail Sales Associate in Orlando, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - hours are okay - work isn't too difficult, training is easy

      Cons

      - often left out to dry by upper management - customers can be very rude

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Former Employee, more than 8 years

      Good idea, some room for improvement

      Jun 21, 2019 - Independent Agency Operator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You learn a lot about logistics, sales and operations you make good money if you work hard, good trainings, you own your business and provide employment to others, overall great school if you can handle the pressure, some of the original operators in the area lasted over 15 years

      Cons

      Not enough fleet when needed; area managers sometimes are MIA or have no solution when problems arise because they are overwhelmed, so basically you have to solve the problems by your self; sales pressure absurd for some people and they just quit or get fired, I was fortunate enough to had great CSI (sales) but some were not; rates sometimes are not competitive and you take a toll on your sales (you do not control the base rates); there are multiple glitches on their computer system that mess up the rates and availability and you have no control on that, I brought these issues several times but learned to live with them because due to excessive bureaucracy it was basically imposible to fix permanently; middle management unfortunately does not control a lot of issues, they try, the problem is planning on availability and fleet on upper management as well as global strategy

      Continue reading
      1 person found this review helpful
    7. 2.0
      Former Employee, more than 1 year

      Operations

      Jun 17, 2019 - Operations Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits for a recent graduate (salary/ company car)

      Cons

      Not a lot of organization, you will work a lot of overtime with no additional compensation, disconnect between upper management and the management on site.

      1 person found this review helpful
    8. 1.0
      Former Employee, more than 5 years

      Lies lies lies

      Jun 10, 2019 - Agency Operator in Edmonton, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Run your own business .. until the facade was reviled anyway

      Cons

      Product not available Poor upper management Misleading propaganda to get u in the door No team definitely a did eat dog environment

      Continue reading
      Be the first to find this review helpful
    9. 2.0
      Former Employee

      Manager

      Mar 11, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Car and Fuel Included and thats about it.

      Cons

      Low Salary, poor upper management and the lower you are within the company the poorer you get treated.

      Be the first to find this review helpful
    10. 3.0
      Former Employee

      Vehicle Service Agent

      Mar 5, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people, management is okay

      Cons

      micro management - upper management have 0 respect for the employees and treat with little to no dignity.

      Be the first to find this review helpful
    Viewing 1 - 10 of 81 Reviews

    Popular Careers with Avis Budget Group Job Seekers

    JobsSalariesInterviews

    Work at Avis Budget Group? Share Your Experiences

    Avis Budget Group logo