Avis Budget Group Employee Reviews about "upper management"

Updated 9 Feb 2020

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3.2
48%
Recommend to a Friend
66%
Approve of CEO
Avis Budget Group Chief Executive Officer  Joe Ferraro
Joe Ferraro
24 Ratings
Pros
Cons
  • "Long hours & you have to wait on flights(in 88 reviews)

  • "Next to no support from upper management who make it abundantly clear they are unqualified and disinterested in supporting their staff(in 80 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. "Declining, once good company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RSA in City of London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Avis Budget Group part-time for more than 3 years

    Pros

    You will meet some great fellow RSA's/Cleaners/Drivers - the backbone of the company. Discounted rentals.

    Cons

    Taking away 0 XS for staff is ridiculous, they are willing to charge their staff £1000+ for damages on rentals! Next to no support from upper management who make it abundantly clear they are unqualified and disinterested in supporting their staff. Managers travel from location to location, just to drink their coffee and cosy up to one another. Too strict on governing the employee - this is not a role for an innovative or creative individual, you will be stifled by your line manager. The IT equipment is consistently garbage - constant outages as the company simply cannot be bothered to improve this. Fleet has seen a serious downgrade over the past 12-18 months, yet management's unrealistic expectations mean they demand employees to offer overpriced upgrades into budget model vehicles e.g. Citreon, £50 a day.

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  2. Helpful (3)

    "Greedy company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avis Budget Group full-time for more than 3 years

    Pros

    Struggle to fill this one. Discount on rentals is the only positive really. A few good people here but a lot of others in higher roles who don’t deserve to be and just give good lip service.

    Cons

    Wrong people in upper management roles with no experience other than working for Avis and just keep pushing the same behaviours and uneducated ways year after year. They got there by been in the right place at the right time. Work life balance is horrendous. They expect stations open when they can’t provide the staff to cover and refuse to pay store managers overtime. The expectation is you just do it. They have an extremely unhappy workforce at station level and pay peanuts for what they expect you to do. The heads of departments don’t and won’t take any responsibility for decisions and lack people skills. If you like your head up someone’s backside you’ll go far here by being the ABG yes man. Don’t be tempted and keep job searching!!!

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  3. "Okay for a entry level job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Avis Budget Group part-time for more than a year

    Pros

    - hours are okay - work isn't too difficult, training is easy

    Cons

    - often left out to dry by upper management - customers can be very rude

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  4. Helpful (1)

    "Good idea, some room for improvement"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Independent Agency Operator 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Avis Budget Group full-time for more than 8 years

    Pros

    You learn a lot about logistics, sales and operations you make good money if you work hard, good trainings, you own your business and provide employment to others, overall great school if you can handle the pressure, some of the original operators in the area lasted over 15 years

    Cons

    Not enough fleet when needed; area managers sometimes are MIA or have no solution when problems arise because they are overwhelmed, so basically you have to solve the problems by your self; sales pressure absurd for some people and they just quit or get fired, I was fortunate enough to had great CSI (sales) but some were not; rates sometimes are not competitive and you take a toll on your sales (you do not control the base rates); there are multiple glitches on their computer system that mess up the rates and availability and you have no control on that, I brought these issues several times but learned to live with them because due to excessive bureaucracy it was basically imposible to fix permanently; middle management unfortunately does not control a lot of issues, they try, the problem is planning on availability and fleet on upper management as well as global strategy

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  5. Helpful (1)

    "Operations"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager 
    Doesn't Recommend

    I worked at Avis Budget Group full-time for more than a year

    Pros

    Decent benefits for a recent graduate (salary/ company car)

    Cons

    Not a lot of organization, you will work a lot of overtime with no additional compensation, disconnect between upper management and the management on site.

  6. "Lies lies lies"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Agency Operator in Edmonton, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avis Budget Group full-time for more than 5 years

    Pros

    Run your own business .. until the facade was reviled anyway

    Cons

    Product not available Poor upper management Misleading propaganda to get u in the door No team definitely a did eat dog environment

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  7. "Manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avis Budget Group full-time

    Pros

    Car and Fuel Included and thats about it.

    Cons

    Low Salary, poor upper management and the lower you are within the company the poorer you get treated.

  8. "Vehicle Service Agent"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Avis Budget Group full-time

    Pros

    Nice people, management is okay

    Cons

    micro management - upper management have 0 respect for the employees and treat with little to no dignity.

  9. Helpful (2)

    "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Avis Budget Group full-time for more than 8 years

    Pros

    the car and free fuel

    Cons

    terrible pay, the amount of work you do as a manager is ridiculous, you end up doing 5 people's jobs on your own, never any targets or commissions, no incentive, upper management don't care about anything or anyone, I wouldn't recommend this Co to anyone.

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  10. Helpful (1)

    "Operations Manager - Philadelphia International Airport"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Manager in Philadelphia, PA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Avis Budget Group full-time for more than a year

    Pros

    As an Operations Manager at this location one of the few pros in this position is the other Operations Managers that work along side you. Everyone in this position had a mutual respect for each other and truly worked as a team.

    Cons

    Everyone at the Philadelphia International Airport location acknowledges and will openly tell you that it is the worst location in the country (including upper management). Employee retention is horrible so the location is constantly understaffed, fleet managers care only about revenue so the location is constantly overbooked and has no cars on the lot, and upper management sets unreal expectations. It is a 24/7 operation so you may be assigned to any shift, you are required to work a minimum of 10 hours a day, and anyone just beginning with the company typically works every weekend and every holiday. This means there is ABSOLUTELY no work/life balance.

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Found 80 reviews