Aviva Canada Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Find your next job here

Aviva Canada Reviews

Updated 6 February 2018
122 reviews

Filter

Filter

Full-timePart-time

2.3
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Aviva Canada President & CEO Greg Somerville
Greg Somerville
42 Ratings

122 Employee Reviews

Sort: PopularRatingDate

Pros
  • autonomy, excellent executive & sr mgmt access, good benefits with profit sharing c/o performance (7 (in 8 reviews)

  • Compensation, work-life balance, office, employee benefits, (in 4 reviews)

Cons
  • workload, work life balance, technology was dated (in 7 reviews)

  • Cliques within the upper management of the organizations (in 6 reviews)

More Pros and Cons

  1. Helpful (1)

    "Claim Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Mississauga, ON (Canada)
    Current Employee - Claims Adjuster in Mississauga, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aviva Canada (More than 5 years)

    Pros

    Co-worker were amazing. The building has a Starbucks inside of it.

    Cons

    Horrible management in the RBC/ Aviva building in Mississauga.
    I was forced to resign from Aviva (Genco) previously RBC because the management and was horrible, unethical, unqualified and disrespectful. I was over worked and never compensated or recognized for all my hard work a d dedication.
    The RBC location of Aviva is a joke for an insurance company.
    Leaving Aviva was the best career decision I have made for myself.
    I work for another insurance company and I am so happy.
    If you can avoid it... don't work here.

    Advice to Management

    Learn to respect your employees. The fact that all senior adjusters, ICA and ISA's have left should be a wake up call for you Aviva.


  2. Helpful (5)

    "Inside Service Provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Current Employee - Anonymous Employee in Mississauga, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Aviva Canada (Less than a year)

    Pros

    No pro’s about the company, majority of my co workers are amazing

    Cons

    No room for advancement
    They continuously hire from outside when there are qualifed people in the office.
    Hiring manager is so fake and pretends to talk like a valley girl to make you think she’s nice. She is the office drama queen. Be aware of her.
    The company it self is very disorganized. It seems like managers have no idea what they are doing half the time. When you ask a question they will look for a senior adjuster to answer it.
    The senior adjusters are over worked and stressed.
    There is no proper training.
    I’ve been here 4 months and I want to get out.
    This work environment is toxic

    Advice to Management

    Advice to upper management, get new managers in the Mississauga/ RBC office. Auto ICA and ISA managers do not know a thing about managing a team and respecting employees opinions and rights. If I can give Aviva zero stars I would.


  3. Helpful (2)

    "Worst Human Resources Ever!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Do not know of any

    Cons

    Horrible Human Resources Department. I attempted to speak to them about a job and it's like they were repeatedly reading off of a manuscript. Unfriendly and not helpful whatsoever. Wouldn't answer any questions about the job!

    Advice to Management

    Restructure HR, they are terrible. Never answer their phones and are rude to prospective applicants.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Accident benefits adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accident Benefits Adjuster in Toronto, ON (Canada)
    Current Employee - Accident Benefits Adjuster in Toronto, ON (Canada)
    Neutral Outlook
    No opinion of CEO

    I have been working at Aviva Canada full-time (Less than a year)

    Pros

    Great work environment and coworkers, semi-flexible hours

    Cons

    Stressful job, heavy workload, no work from home positions


  6. "Great Oganization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva Canada full-time

    Pros

    - Work in a team that is innovative and collaborate.
    - Shuttles and subsidised cafeteria helps to save money and is convenient
    - Able to work from home
    - Ability to obtain further education

    Cons

    - mentorship opportunities
    - non-structured internship program (lack of cross functionality and ability to interact with other interns)
    - rarely found on university campuses
    - navigating Aviva World can be difficult

    Advice to Management

    - continue to listen to employees, invest in start-ups, improve summer internship opportunities and trust their employees


  7. Helpful (3)

    "Healthcare Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aviva Canada full-time

    Pros

    Close to home, flixable working hours

    Cons

    lack of training, front line manager have no interest in training staff to progress to the next level, lack of leadership

    Advice to Management

    You need to have experienced people and people managers in leadership positions not people that only care about socializing at work


  8. Helpful (3)

    "Accident Benefits Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Markham, ON (Canada)
    Current Employee - Anonymous Employee in Markham, ON (Canada)

    I have been working at Aviva Canada full-time (More than a year)

    Pros

    The people are amazing to work with!

    Cons

    The company is very cheap and does not offer salary competitive to other insurance companies for similar positions.

    Advice to Management

    offer incentives or increase salary, advisors are very overworked and overwhelmed


  9. Helpful (3)

    "not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good wages, good people

    Cons

    micromanaging, lots of stress, job duties are far from job description during interview


  10. "Underwriting Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Aviva Canada full-time

    Pros

    benefits, opportunity, experience, diversity, culture

    Cons

    long hours, stress, tiring, office politics


  11. Helpful (7)

    "Claims Advisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    If u are desperate to have a job, Aviva is right for you.

    Cons

    1. seniority means nothing!
    2. Shifts.
    They implement things just a blink on an eye!
    They do not care about there employees and don't care about their customers either!
    Rbc Values changes from customer first to I don't care, you are just a number.
    Leaders doesn't have technical knowledge to adjust a claim. When u ask a question regarding complex Claims, they have to ask to another employee because they do not know the answer. Rbc insurance was good. Aviva is the worst company. Exactly what other review says. Stay away! You will regret it! Work+life balance is not their priority. You have to record how long u pee in the bathroom and how long u talk to your coworker.


Showing 122 of 137 reviews
Reset Filters