Aviva Canada Reviews | Glassdoor.co.uk

Aviva Canada Reviews

Updated 2 September 2018
138 reviews

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2.6
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Aviva Canada President and Chief Executive Officer Colm Holmes
Colm Holmes
3 Ratings

138 Employee Reviews

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Pros
  • "Compensation, work-life balance, office, employee benefits," (in 6 reviews)

  • "autonomy, excellent executive & sr mgmt access, good benefits with profit sharing c/o performance (7" (in 8 reviews)

Cons
  • "workload, work life balance, technology was dated" (in 7 reviews)

  • "Cliques within the upper management of the organizations" (in 7 reviews)

More Pros and Cons

  1. "Excellent company, just need some time to regroup!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leader in Oakville, ON (Canada)
    Current Employee - Leader in Oakville, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva Canada full-time (More than 5 years)

    Pros

    Excellent people, managers trying to give employees a great place to work! Don’t change too fast!

    Cons

    Too many different CCO in the last 2 years

    Advice to Management

    Just stick to the plan!


  2. Helpful (3)

    "Culture Change - ambiguous for new and existing employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Markham, ON (Canada)
    Former Employee - Anonymous Employee in Markham, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aviva Canada full-time (More than a year)

    Pros

    Aviva is trying to be a FinTech and management staff are generally talking about the future and enabling staff to be more proactive, challenging of "old" behaviour, calling out ambiguity, etc. They also tried to hire staff with forward thinking, open minded mentality.
    On the surface people are quite nice and willing to help.

    Cons

    Old School culture is heavily entrenched with in the organization. Technology is archaic and IT is highly resistant to changes within staff base; predominantly arising from job insecurity.
    Surface culture of friendly behavior is misleading in some cases and the ambiguous nature of job responsibilities stress people out.

    Advice to Management

    It's time to walk the walk: Talking about collaboration is great but actually emit that behaviour at your level (especially in IT).
    Enough negativity about Parent company orders; help them understand Canadian differences and help Canadian staff understand what Global initiatives are, why they matter, how it translates to you.

  3. "Claims Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Have authority to make file handling decisions which is amazing & have access to many resources to assist with technical claims related questions or issues

    Cons

    new office location longer drive

    Advice to Management

    Give consideration to employee concerns, suggestions & feedback for a better work life balance


  4. "Auto pd claim adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Claims Adjuster in Hamilton, ON (Canada)
    Current Employee - Auto Claims Adjuster in Hamilton, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Aviva Canada full-time (Less than a year)

    Pros

    Great place to work .

    Cons

    Salary
    Hard to move up

    Advice to Management

    Do what you are doing . Great support.


  5. "Very Cyclical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Vice President in Markham, ON (Canada)
    Former Employee - Assistant Vice President in Markham, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aviva Canada full-time (More than 10 years)

    Pros

    Flexible organization, with great leaders in some functions.

    Cons

    Direction changes every year. Corporate culture is inexistent. Very clear separation from old thinking and new thinking individuals.


  6. "Fantastic Work/Life Balance - Low Pay in Comparison to Industry Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Markham, ON (Canada)
    Current Employee - Business Analyst in Markham, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Aviva Canada full-time (More than a year)

    Pros

    -Work from home options-Corporate gym membership-Ability to purchase up to 5 additional vacation days-ability to contribute to RRSP's directly from pay-ability to purchase company shares-Most managers encourage a healthy work/life balance-Free parking at Markham office-Subsidized meals in cafeteria-open concept/modern head office-diversity and inclusion initiatives in place

    Cons

    Entry level employees are paid less than industry averages-very uk centric company-promotions are given to people in USA/UK/Europe before canadian employees-lack of transparency when decisions are made that directly affect you-they aim to "kill complexity" but the company has a lot of complexities in place-bonuses are based on what managers think you deserve

    Advice to Management

    Promote your Canadian employees before seeking people in other countries.


  7. Helpful (1)

    "Actuarial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Aviva Canada full-time

    Pros

    Good work life balance overall

    Cons

    Lower than industry level compensation

  8. "Great company coping with a lot of challenges"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Actuarial Manager in Toronto, ON (Canada)
    Current Employee - Actuarial Manager in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Aviva Canada full-time (More than 5 years)

    Pros

    - Strong leadership understands the Canadian insurance business and has built strong relationships with the insurance brokers.
    - Good risk management.
    - Access to tremendous amounts of global capital and expertise through Aviva group.
    - Nice and well meaning coworkers.
    - Compensation is high compared to industry.

    Cons

    - Aviva is dealing with a lot of change in its operations; staff turnover is high after the move to Markham and the RBC acquisition. The broker model Aviva relies on is not going to last forever and they are making moves to modernize their systems and enable access to customers directly, but it is a slow and difficult process.
    - Years of underinvestment in management information systems is starting to make it challenging to produce timely analytics and keep up with competitors from a strategic perspective.
    - UK management has somewhat excessive governance in place in the risk and finance areas.
    - The culture is somewhat passive at times.

    Advice to Management

    Build engagement by empowering front line and technical staff to make decisions. Invest in management information systems and better enterprise data management. Share data access across the company rather than keeping it in silos, and watch how the staff begins to create innovate solutions. Promote technical expertise in senior management.


  9. Helpful (1)

    "Good Spring Board"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Aviva Canada full-time (More than 3 years)

    Pros

    Excellent work environment to learn the ropes of underwriting. Full training paid and one-on-one mentoring excellent.

    Cons

    It takes a lot of pushing to get where you'd like to be in the company.

    Salaries are not level across board v. experience.

    Advice to Management

    Listen and engage your employees more with what they really want.


  10. Helpful (3)

    "Bodily Injury Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Aviva Canada full-time

    Pros

    They have work from home.

    Cons

    Where do I start... I’m original RBC and Aviva does not compare to RBC in any way. They expect you to do more with less. Over worked and under paid!!


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