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Aviva Reviews

Updated 17 October 2017
375 reviews

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375 Employee Reviews

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Pros
Cons
  • No professionalism amongst senior management team (in 17 reviews)

  • Holiday benefits and work life balance (in 7 reviews)

More Pros and Cons

  1. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Glasgow, Scotland
    Former Employee - Anonymous Employee in Glasgow, Scotland

    I worked at Aviva full-time (More than 8 years)

    Pros

    *Good Annual Bonus provided
    *Given autonomy to do my role
    *Good employment benefits
    *My location had a good working environment

    Cons

    *Salary was below market value for my role
    *Company could be too centralised at times
    * Advancement opportunities were dependant on location


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Handler in Manchester, England
    Former Employee - Claims Handler in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aviva full-time (More than 10 years)

    Pros

    I worked for Aviva for 11 years, in that time i have gained so much skills, training and knowledge. I learnt about myself more and how far i can go. I got on well with most employees at Aviva, it was like a family.

    Cons

    Well too much workload but this was because there was not enough staff and employees were over worked.

    Advice to Management

    Management need to listen to the team and any suggestions they may havem lso to help and guide employees into future progression.


  3. "Aviva"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Aviva full-time (More than 5 years)

    Pros

    Great people in place across company

    Cons

    IT infrastructure needs improving behind the rest of the market


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (5)

    "Sexist, Discriminate, Cruel."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Bristol, England
    Former Employee - Customer Service Representative in Bristol, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    None, they make out they care, they do not.

    Cons

    I am not usually one to write a bad review about a company, but I don't want this to happen again. To anyone.
    When I started work here, it was perfect, they had told me how caring and great they were and it seemed so at first.
    Until A) my "manager" decided he did not like me. And B) they decided I was too much hard work with my disability.
    I was taken from on warnings or meetings to outright dismissal, for a load of ridiculous reasons that my team leader had pulled out of thin air.
    I was told the day before I went on holiday, to be fired the day I came back. Absolutely awful.
    The middle management is a joke. My manager didn't even know how to do my job, yet was meant to lead us.
    The team was lead by another colleague who was not meant to and was not paid to.
    I am not the only one mistreated by this manager, who became a manager by accident because the old one left. He was not and is not fit for this role.
    I feel like I have been discriminated against, and treated extremely unfairly.
    I am afraid I CANNOT recommend that anyone works here.
    Even worse if you are female or disabled.

    Advice to Management

    Sort out your middle management.


  6. "Great company to work for and heading in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Consultant in Norwich, England
    Current Employee - IT Consultant in Norwich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva full-time (More than 5 years)

    Pros

    Lots of benefits, good pension scheme, product discount and generous share scheme. Company on the up, great leadership with the right strategy! Plenty of opportunities for those willing to put in the work.

    Cons

    Lots of bureaucracy as a result of the legacy of all the mergers and just the sheer size of the group. Getting better but still a major blocker to the company reaching its full potential.

    Advice to Management

    Be more aggressive at cutting through the fat that still exists in the company. Can always do more to reward the talent and nurture it to fulfil potential.


  7. "Managers are useless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Aviva full-time

    Pros

    Well paid
    Decent employee benefits
    Local
    Customers are nice

    Cons

    Evening managers are unprofessional
    No professionalism amongst senior management team
    Very cliquey
    Cant ever get holidays
    Men do better than women thanks to Anne.

    Advice to Management

    Get your line managers on the phone.


  8. "Great Career Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aviva full-time (More than 10 years)

    Pros

    Great benefits, fantastic opportunities and talented people who really care about their customers. Best job ever as I had so many chances to shine with positive role models who took delight in seeing me succeed and do a good job.

    Cons

    If you don't like change then it's probably not for you.... however, if you thrive on a challenge & can cope with uncertainty it'll suit you perfectly.

    Advice to Management

    Continue to put people first and you won't go far wrong when planning change. They'll give 110% if you motivate them and recognise their strengths.


  9. "Don't bother!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Handler in Manchester, England
    Former Employee - Claims Handler in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aviva part-time (More than 10 years)

    Pros

    Good company packages with Avila. Flexibility in hours if compatible with the business needs, good share options and other pros

    Cons

    Company not bothered about employees just money I worked for this company for 16 years and was made redundant last year. The senior management not at all bothered about their staff. They let the office that I was in just carry on regardless only bothered about calls queuing and not the work load that staff had to endure causing a lot of stress ,with managers monitoring you if you were off the phone and not asking permission. It was like being back at school!! This has made me rethink working in the insurance industry. Also the redundancy package reduced. It so disappointing!!

    Advice to Management

    Think more about the people that work for you because without them there is no aviva


  10. "Aviva Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva (More than 3 years)

    Pros

    Flexible, city location, career opportunities

    Cons

    not enough focus on developing call centre advisors

    Advice to Management

    polish the diamonds in the rough


  11. "Aviva York"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aviva full-time

    Pros

    Flexi-time was very useful, managers were pretty good, team size was reasonable, morale was OK too. Overall it was a decent place to work with a good salary considering the work involved.

    Cons

    No staff cafe, there were a lot of changes to the team leader role, new contracts were enforced that made staff work in on-site call centre despite this not being part of initial contract.

    Advice to Management

    No major changes needed, keep valuing your staff and providing benefits such as flexi-time. Perhaps provide more in the way of initial welcome to the company.


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