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Aviva Reviews

Updated 21 October 2017
377 reviews

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377 Employee Reviews

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Pros
Cons
  • No professionalism amongst senior management team (in 17 reviews)

  • Holiday benefits and work life balance (in 7 reviews)

More Pros and Cons

  1. "Aviva York"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aviva full-time

    Pros

    Flexi-time was very useful, managers were pretty good, team size was reasonable, morale was OK too. Overall it was a decent place to work with a good salary considering the work involved.

    Cons

    No staff cafe, there were a lot of changes to the team leader role, new contracts were enforced that made staff work in on-site call centre despite this not being part of initial contract.

    Advice to Management

    No major changes needed, keep valuing your staff and providing benefits such as flexi-time. Perhaps provide more in the way of initial welcome to the company.


  2. "Pricing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Analyst in York, England
    Current Employee - Pricing Analyst in York, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not much work, good work/life balance

    Cons

    Awful team, not cooperative, low salary


  3. "Worthwile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Learned a lot of stuff

    Cons

    Too much challenge in general

    Advice to Management

    Less stress


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  5. "Nothing gets done and limited career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - London in London, England
    Former Employee - London in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aviva (More than a year)

    Pros

    Pay high. Positions seem to revolve round talk rather than tangible output.

    Cons

    Nothing gets done and limited career progression
    Pace is slow and days drag
    A 'meeting' culture

    Advice to Management

    Restructure, decide on a stragegy and deliver against it


  6. "Good pathway job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Handler
    Current Employee - Claims Handler
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Positive working environment where the company actually cares about the employees. Decent 4-6% bonus every March, on top of discounts on Aviva products and high street brands.

    Cons

    The career progression is poor, age clearly plays a huge factor. My roles pay bracket ranges from 15500 to 26500; no one is anywhere near the higher end. People are moved up because they've been their longer, not because they are better at their job.

    Advice to Management

    Actually manage the staff, don't expect everyone to be able to do their job without you giving constructive feedback. In my department, the managers stand around gossiping about bad employees rather than giving feedback.


  7. "Family friendly, healthy environment, a bit bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southampton, England
    Former Employee - Anonymous Employee in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aviva full-time (More than 3 years)

    Pros

    Great benefits with family friendly environment. Flexible working hours, while still being professional.
    Great community that is always ready to provide support.

    Cons

    Bureaucratic when it comes to change. Constant cost cutting that resulted in many redundancies. Crowded office space due to office closures.

    Advice to Management

    Treat insurance company as a technology firm. Move away from 1980s processes and systems. Spend more on talented people that can deliver change well and have a vision.


  8. "Regional Team Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Aviva full-time

    Pros

    Team work theme installed into all departments, regular training and development opportunities are provided. Strong management support.

    Cons

    There were several redundancies made whilst i worked there as the structure of the teams changed approx every 2 years.

    Advice to Management

    Have regular discussions with staff regarding working practises, speak to people who are "in the work" before making high level decisions that may not have the desired effect.


  9. "Working at Aviva"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great Team and good working environment

    Cons

    Restructuring is constant and loss of productivity


  10. "Generally Good Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Handler in Manchester, England
    Former Employee - Claims Handler in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Aviva full-time (More than 8 years)

    Pros

    Worked within motor claims. Generally Aviva is a good company to work for as they have financial benefits such as Pension, Shares, Holiday packages & an annual bonus. Within the insurance industry they are one of the market leaders having worked for other insurers. They are trying to run using a system thinking principles which in theory works but managers are likely to priortise taking inbound calls over existing work sometimes to the detriment of other work.

    Cons

    If you are not prepared the 'brown nose' the right management then you are not likely to exceed in the company.
    The company regularly makes cuts and redundancies, to suit annual savings for the current CEO, then will go on the employ further staff the following year.

    Advice to Management

    Admit that you don't have enough staff to conduct the work you need to be done and increase headcount.


  11. "Aviva"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits, good people, very flexible with good work life balance

    Cons

    Inward looking
    Restructure and redundancies every two years


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