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Aviva Reviews

Updated 17 October 2017
375 reviews

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375 Employee Reviews

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Pros
Cons
  • No professionalism amongst senior management team (in 17 reviews)

  • Holiday benefits and work life balance (in 7 reviews)

More Pros and Cons

  1. Helpful (2)

    "Aviva (UK Life)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Benefits in Dorking, England
    Former Employee - Corporate Benefits in Dorking, England
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Aviva full-time (More than a year)

    Pros

    Very clear focus on the direction of the business from the top - real desire to be the best
    Great forward thinking initiatives

    Cons

    The organisation doesn't fully live up to it's brand values (internally) - although I beleive this is patchy accross the organisation and some areas are better than others. I happened to be in a function that felt stifled and out of touch with it's people and very disconnected from some of the exciting things going on in other areas of the group.

    Advice to Management

    Value your people and make time for them (particularly senior leaders)
    Live and breathe your brand values and aspirations internally - don't just promote initiatives that create good soundbites and 'look the part' but focus on trully adding value for your employees


  2. "Management failure and poor culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Advisor in Glasgow, Scotland
    Former Employee - Customer Advisor in Glasgow, Scotland
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Aviva full-time (More than a year)

    Pros

    Loads of overtime available because of lack of staff and overworking, good rate of pay.

    Cons

    Lack of training and progression, management are very poor at ensuring team work and communication. High turnover from particular teams suggesting particular managers just don't understand how to work a team. Hot desking and a clean desk policy is a nightmare, the desks are constantly being made smaller for 'increased capacity', more like cattle hearding.

    Advice to Management

    Avoid favouritism, try to create a non-biased office culture and stay away from hiring friends and family because 90% of the office went to school together which makes others feel like outsiders


  3. Helpful (2)

    "Indifferent to qualifications,experience,ability. Staff cost not asset. females no salary equality or equal opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Handler in London, England
    Former Employee - Claims Handler in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Aviva full-time (More than 5 years)

    Pros

    When I worked there they paid for your insurance qualifications. Shame they omitted to say they didn't care if you were qualified. Regulators need to inspect a bit more...

    Cons

    They don't care if you get insurance qualifications. You are a cost to the business not an asset! No final salary, they have robbed customers and staff of the orphan assets that should have ensured endowment mortgages were paid irrespective of economic issues. They have taken all of the assets of the business including the value of the buildings and given this to shareholders . They should return to being a mutual. Bring back endowment mortgages as a mutual society. Or
    RETURN THE ORPHAN ASSET MONEY STOLEN FROM THE ENDOWMENT POLICYHOLDERS TO THE ENDOWMENT POLICYHOLDERS!
    WHERE ARE THE INSURANCE REGULATORS AND WHY HAVE THEY ALLOWED THIS AND OTHER INSURERS TO ROB MORTGAGE ENDOWMENT POLICYHOLDERS! THE GOVERNMENTS ABD ALLEDGED REGULATORS OVER THE YEARS HAVE ALLOWED INSURERS TO ROB THE ORPHAN ASSETS, RENAME THEN INHERITED ASSETS AND KEEP THEM FOR THE FAT CAT IWNETS WHILE THEY TELL NIAVE ENDOWMENT POLICYHOLDERS THAT THERE IS NO MONEY DUE TO ECONOMIC CONDITIONS. ( they hide the orphan assets which actually pay for shortfalls due to economic conditions. Look up the contra preferentum rule- they changed the rules of the policy as they went along.! WHERE ARE THE SO CALLED REGULATORS?!)

    Advice to Management

    Give back the orphan assets to endowment policyholders, give back the final salary pension, give back training to staff, get back the female employees you pushed out when they had children. Give equal salary and promotion to female. GET OUT


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  5. "Test analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Systems Engineer in Egham, England
    Former Employee - Systems Engineer in Egham, England
    Positive Outlook

    I worked at Aviva (More than 3 years)

    Pros

    Reliable , Culture Values are managed .

    Cons

    New Technology to be rooted fast to each employee.

    Advice to Management

    Good Management


  6. Helpful (3)

    "Some Pros but too many Cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Aviva full-time

    Pros

    Large Corporation with good opportunities to develop for those willing to put in the effort. Excellent holiday entitlement and good location outside of London.

    Cons

    Far too hierarchical, no real focus on the staff or the customer but a lot of false noise to come across as caring for both. Too much of a focus on the bottom line and a significant lack of recognition for good work. Recent Merger with Friends Life handled awfully.

    Advice to Management

    Don't be so corporate. Sounds silly but there needs to be more focus on the people and the customers. Remove the red tape and work to make people happy, both customers and the staff.


  7. "Big company with all that entails"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay, location, benefits, location, investment in digital

    Cons

    Politics, silos, pay progression policy, Snr mngmnt in London


  8. "Portfolio Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Portfolio Manager Fixed Income in London, England
    Former Employee - Portfolio Manager Fixed Income in London, England

    I worked at Aviva full-time (More than 8 years)

    Pros

    Solid and growing company within the UK. Stability and further career opportunities.

    Cons

    Limited career expectations within the Spanish market.


  9. Helpful (1)

    "Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Aviva full-time

    Pros

    Working with a lot of people

    Cons

    Everything is timed to the minute

    Advice to Management

    Be more people oriented


  10. "Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva full-time

    Pros

    Aviva has a clear, simple and compelling strategy. The organisation is committed to developing its employees.

    Cons

    Insurance is a market under great disruption and Aviva is very up for the challenge, it just need to get this message out more.

    Advice to Management

    Carry on


  11. "Good package but very cost conscious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Aviva full-time

    Pros

    Good range of benefits, including share saves and own product discounts. Good products and focus on customer experience.

    Cons

    Currently integrating Friends Life into wider group, has resulted in focus on cost cutting which could impact quality of staff benefits, existing product range and investment in future developments.

    Advice to Management

    Don't ignore staff and customer needs in the drive for efficiency and delivering shareholder value, they are the future of your company.


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