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Aviva Reviews

Updated 5 December 2017
395 reviews

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395 Employee Reviews

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  1. "Managers are useless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Aviva full-time

    Pros

    Well paid
    Decent employee benefits
    Local
    Customers are nice

    Cons

    Evening managers are unprofessional
    No professionalism amongst senior management team
    Very cliquey
    Cant ever get holidays
    Men do better than women thanks to Anne.

    Advice to Management

    Get your line managers on the phone.


  2. "Great Career Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aviva full-time (More than 10 years)

    Pros

    Great benefits, fantastic opportunities and talented people who really care about their customers. Best job ever as I had so many chances to shine with positive role models who took delight in seeing me succeed and do a good job.

    Cons

    If you don't like change then it's probably not for you.... however, if you thrive on a challenge & can cope with uncertainty it'll suit you perfectly.

    Advice to Management

    Continue to put people first and you won't go far wrong when planning change. They'll give 110% if you motivate them and recognise their strengths.


  3. "Don't bother!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Handler in Manchester, England
    Former Employee - Claims Handler in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Aviva part-time (More than 10 years)

    Pros

    Good company packages with Avila. Flexibility in hours if compatible with the business needs, good share options and other pros

    Cons

    Company not bothered about employees just money I worked for this company for 16 years and was made redundant last year. The senior management not at all bothered about their staff. They let the office that I was in just carry on regardless only bothered about calls queuing and not the work load that staff had to endure causing a lot of stress ,with managers monitoring you if you were off the phone and not asking permission. It was like being back at school!! This has made me rethink working in the insurance industry. Also the redundancy package reduced. It so disappointing!!

    Advice to Management

    Think more about the people that work for you because without them there is no aviva


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  5. "Aviva Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultant
    Current Employee - Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Aviva (More than 3 years)

    Pros

    Flexible, city location, career opportunities

    Cons

    not enough focus on developing call centre advisors

    Advice to Management

    polish the diamonds in the rough


  6. "Aviva York"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Aviva full-time

    Pros

    Flexi-time was very useful, managers were pretty good, team size was reasonable, morale was OK too. Overall it was a decent place to work with a good salary considering the work involved.

    Cons

    No staff cafe, there were a lot of changes to the team leader role, new contracts were enforced that made staff work in on-site call centre despite this not being part of initial contract.

    Advice to Management

    No major changes needed, keep valuing your staff and providing benefits such as flexi-time. Perhaps provide more in the way of initial welcome to the company.


  7. "Pricing Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pricing Analyst in York, England
    Current Employee - Pricing Analyst in York, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Not much work, good work/life balance

    Cons

    Awful team, not cooperative, low salary


  8. "Worthwile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Learned a lot of stuff

    Cons

    Too much challenge in general

    Advice to Management

    Less stress


  9. "Nothing gets done and limited career progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - London in London, England
    Former Employee - London in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Aviva (More than a year)

    Pros

    Pay high. Positions seem to revolve round talk rather than tangible output.

    Cons

    Nothing gets done and limited career progression
    Pace is slow and days drag
    A 'meeting' culture

    Advice to Management

    Restructure, decide on a stragegy and deliver against it


  10. "Good pathway job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Handler
    Current Employee - Claims Handler
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Positive working environment where the company actually cares about the employees. Decent 4-6% bonus every March, on top of discounts on Aviva products and high street brands.

    Cons

    The career progression is poor, age clearly plays a huge factor. My roles pay bracket ranges from 15500 to 26500; no one is anywhere near the higher end. People are moved up because they've been their longer, not because they are better at their job.

    Advice to Management

    Actually manage the staff, don't expect everyone to be able to do their job without you giving constructive feedback. In my department, the managers stand around gossiping about bad employees rather than giving feedback.


  11. "Family friendly, healthy environment, a bit bureaucratic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Southampton, England
    Former Employee - Anonymous Employee in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Aviva full-time (More than 3 years)

    Pros

    Great benefits with family friendly environment. Flexible working hours, while still being professional.
    Great community that is always ready to provide support.

    Cons

    Bureaucratic when it comes to change. Constant cost cutting that resulted in many redundancies. Crowded office space due to office closures.

    Advice to Management

    Treat insurance company as a technology firm. Move away from 1980s processes and systems. Spend more on talented people that can deliver change well and have a vision.


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