Aviva Employee Reviews about "people"
70% would recommend to a friend
(407 total reviews)
82% approve of CEO
Found 407 of over 3K reviews
Updated 5 Dec 2023
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What people are saying about Aviva
2 years ago
I'm looking to find out how much a level 1 underwriter should be making with 3 years experience in personal lines. I'm moving to a different area of personal lines namely facility Association but I feel like I'm being cheated. they are offering me 49k. I've felt under paid for some time now. I've done my research and I should be in 52k -57k range. Its frustrating because i want to stay where i am but i have had other companies reachout willing to pay me even more. Aviva plc TD Insurance Traveler
Londoners in Consulting
3 years ago
Does anyone know which firms in industry have the best pension match benefits? My consulting firm only does 5% on first 75k only. I remember hearing about opportunities back in the day when I was moving to industry first time of firms that did 15-18% match (think Aviva is one of them?)
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Good benefits like paternity leave of 6 months and good to work if you don't mind repetitive work." (in 187 reviews)
- "Really a great place to work and people are great" (in 166 reviews)
- "Good work life balance most of the time" (in 130 reviews)
- "Colleagues are friendly and helpful." (in 73 reviews)
- "Good pension and lifestyle benefits" (in 58 reviews)
- "poor management and inexperienced leaders" (in 91 reviews)
- "The starting salary is low and should be reconsidered to match todays market." (in 80 reviews)
- "Low pay for role working and a lot comes down to if the face fits" (in 59 reviews)
- "just because one of the head honchos wants the information and the managers don't know enough about the work to provide it." (in 35 reviews)
- "No career progression" (in 34 reviews)
Reviews about "people"Return to all Reviews
- 4.09 Sept 2023Culture & Engagement ManagerCurrent Employee, more than 5 years
I have worked for Aviva for five years and throughout that time I have worked with various teams which have all been great. The career opportunities are endless and people are well recognised for doing a good job. We have a a great culture and people are welcoming and inclusive. Aviva has also supported local communities in sponsoring three UK prides which is all part of building more inclusive communities and workplaces. The commitment from senior leadership has been great!
Pay has also been a slow mover and hasn’t increased much since coming off the graduate program. Aviva is still a very siloed organisation and leaders need to take more accountability in role modelling One Aviva.1
- 2.026 Feb 2016Anonymous EmployeeFormer Employee, more than 10 yearsNorwich, England
New CEO is beginning to turn the place around. People on the ground are mostly committed and high calibre
Loads of legacy. Middle management are mostly a disgrace.
- 5.031 May 2014Actuarial AnalystFormer Contractor, more than 1 yearLondon, England
Personal responsibility - they give you responsibility and the space and time to deliver against those responsibilities. People and culture - work life balance is important - people will work long hours to deliver to schedule but it is also considered important to have time with your families and friends.
Group centre changes it's program structures a little too often the senior management changes lead to line changes and this does lead to project and program challenges.
- 1.030 Apr 2022Customer Service RepresentativeFormer Employee, more than 3 years
Some of my co workers were fantastic and really made this job bearable.
The internal structure is unrecognisable to what it was 3 years ago. Frontline staff are treated like 'bums on seats', and are expected to do the work of multiple people all on their own. Voice of Aviva feedback is not listened to - management gets defensive about frontline staff feedback instead of addressing the issues. The amount of internal restructures is mind boggling - your manager changes every 4 months, internal strategy changes just as often. Project opportunities are only handed out to people the management likes which contributes to a cliquey atmosphere. Direct staff are being replaced by agency staff from overseas, because they can be paid less. Middle management are defensive and uncooperative when you raise concerns. If you're looking for a job where you feel cared for and supported, avoid Aviva.3
- 1.018 Apr 2020Customer Service AssociateFormer Employee, less than 1 yearSheffield, England
Some of the people were very friendly and very nice to work with
DISGUSTED!!!!! I worked for this company as a temp on a six month contract. Due to the pandemic the building was closed and we were told to stay home until further notice. There was no communication from management about what was happening to our jobs. We were ignored and removed from official company group chats and left in the dark about the situation. We asked to be furloughed but this was rejected, even though this costs the company nothing, but would have given us an income to survive. We were told they would not be keeping the posts open for us after the pandemic so refused to furlough us, instead leaving us unemployed with no income in the middle of a global pandemic! If this is how you treat the staff that work for you, I feel sorry for your customers. Absolutely disgraceful behaviour from the UK's biggest insurer!!!5
- 3.010 Dec 2020IT ExecutiveCurrent Employee, more than 1 yearSingapore
-Good work life balance -People that i have worked with are all generally nice and supportive -Causal wear instead of formal
-Progression of technological advancements are slow -Many outdated tools and services are being used -A lot of uncertainties after the merger in 2021 -Salary lower compared to its competitors
- 1.020 Jun 2023Senior UnderwriterFormer Employee, less than 1 yearLondon, England
Flexible working, good benefits and nice people
They are big brother. They will analyse what you're doing at all times - be ready for that. They don't hesitate to fire people when they're trying to shrink a department (people who have consistently overperformed and worked so much overtime) so job security is rubbish. The amount of red tape is ludicrous - far more than their peers. Everything they do is for optics (being a publicly listed company). I would never ever work for them again; the culture is toxic and they care not a jot for their people. Anything positive they do is done so they can brag about it in the AGM/Annual Report.
- 5.013 Nov 2020Transformation ManagerCurrent EmployeeLeeds, England
Very people and customer focused. A genuine culture of wanting to drive customer improvement and create a great place to work for their people
Too governance heavy, slows down decision making
- 3.018 Oct 2016Anonymous EmployeeFormer Employee, less than 1 year
Excellent benefits Good facilities Looks good on your CV if you want a career in insurance
Lack of encouragement by middle management Takes far too long to hire new staff Upper management seem to take pride in running departments with the fewest amount of people possible Screening process for new hires takes far too long - this isn't the MI5 Not a great environment for people who are a little different - or at least my department wasn't.1