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Aviva

Engaged Employer

Aviva

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Aviva Employee Reviews about "people"

3.7

70% would recommend to a friend

(407 total reviews)

CEO Amanda Blanc

Amanda Blanc

82% approve of CEO

Ratings by category

3.8

Diversity and Inclusion

3.7

Culture and Values

3.7

Work/Life Balance

3.5

Compensation and Benefits

3.4

Career Opportunities

3.3

Senior Management

Ratings distribution

5 stars

23%

4 stars

36%

3 stars

23%

2 stars

9%

1 star

9%

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Found 407 of over 3K reviews

Updated 5 Dec 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good benefits like paternity leave of 6 months and good to work if you don't mind repetitive work.(in 187 reviews)
  • "Really a great place to work and people are great(in 166 reviews)
  • "Good work life balance most of the time(in 130 reviews)
  • "Colleagues are friendly and helpful.(in 73 reviews)
  • "Good pension and lifestyle benefits(in 58 reviews)
Cons
  • "poor management and inexperienced leaders(in 91 reviews)
  • "The starting salary is low and should be reconsidered to match todays market.(in 80 reviews)
  • "Low pay for role working and a lot comes down to if the face fits(in 59 reviews)
  • "just because one of the head honchos wants the information and the managers don't know enough about the work to provide it.(in 35 reviews)
  • "No career progression(in 34 reviews)

Reviews about "people"

Return to all Reviews
407
    1. 4.0
      9 Sept 2023
      Culture & Engagement Manager
      Current Employee, more than 5 years
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have worked for Aviva for five years and throughout that time I have worked with various teams which have all been great. The career opportunities are endless and people are well recognised for doing a good job. We have a a great culture and people are welcoming and inclusive. Aviva has also supported local communities in sponsoring three UK prides which is all part of building more inclusive communities and workplaces. The commitment from senior leadership has been great!

      Cons

      Pay has also been a slow mover and hasn’t increased much since coming off the graduate program. Aviva is still a very siloed organisation and leaders need to take more accountability in role modelling One Aviva.

      1
      1. 2.0
        26 Feb 2016
        Anonymous Employee
        Former Employee, more than 10 years
        Norwich, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        New CEO is beginning to turn the place around. People on the ground are mostly committed and high calibre

        Cons

        Loads of legacy. Middle management are mostly a disgrace.

      2. Join the Aviva team
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        1. 5.0
          31 May 2014
          Actuarial Analyst
          Former Contractor, more than 1 year
          London, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Personal responsibility - they give you responsibility and the space and time to deliver against those responsibilities. People and culture - work life balance is important - people will work long hours to deliver to schedule but it is also considered important to have time with your families and friends.

          Cons

          Group centre changes it's program structures a little too often the senior management changes lead to line changes and this does lead to project and program challenges.

          1. 1.0
            30 Apr 2022
            Customer Service Representative
            Former Employee, more than 3 years
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Some of my co workers were fantastic and really made this job bearable.

            Cons

            The internal structure is unrecognisable to what it was 3 years ago. Frontline staff are treated like 'bums on seats', and are expected to do the work of multiple people all on their own. Voice of Aviva feedback is not listened to - management gets defensive about frontline staff feedback instead of addressing the issues. The amount of internal restructures is mind boggling - your manager changes every 4 months, internal strategy changes just as often. Project opportunities are only handed out to people the management likes which contributes to a cliquey atmosphere. Direct staff are being replaced by agency staff from overseas, because they can be paid less. Middle management are defensive and uncooperative when you raise concerns. If you're looking for a job where you feel cared for and supported, avoid Aviva.

            3
            1. 5.0
              10 Jul 2012
              Developer
              Current Employee, more than 1 year
              Norwich, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Really a great place to work and people are great

              Cons

              Progression is not that good

              1
              1. 1.0
                18 Apr 2020
                Customer Service Associate
                Former Employee, less than 1 year
                Sheffield, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Some of the people were very friendly and very nice to work with

                Cons

                DISGUSTED!!!!! I worked for this company as a temp on a six month contract. Due to the pandemic the building was closed and we were told to stay home until further notice. There was no communication from management about what was happening to our jobs. We were ignored and removed from official company group chats and left in the dark about the situation. We asked to be furloughed but this was rejected, even though this costs the company nothing, but would have given us an income to survive. We were told they would not be keeping the posts open for us after the pandemic so refused to furlough us, instead leaving us unemployed with no income in the middle of a global pandemic! If this is how you treat the staff that work for you, I feel sorry for your customers. Absolutely disgraceful behaviour from the UK's biggest insurer!!!

                5
                1. 3.0
                  10 Dec 2020
                  IT Executive
                  Current Employee, more than 1 year
                  Singapore
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  -Good work life balance -People that i have worked with are all generally nice and supportive -Causal wear instead of formal

                  Cons

                  -Progression of technological advancements are slow -Many outdated tools and services are being used -A lot of uncertainties after the merger in 2021 -Salary lower compared to its competitors

                  1. 1.0
                    20 Jun 2023
                    Senior Underwriter
                    Former Employee, less than 1 year
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Flexible working, good benefits and nice people

                    Cons

                    They are big brother. They will analyse what you're doing at all times - be ready for that. They don't hesitate to fire people when they're trying to shrink a department (people who have consistently overperformed and worked so much overtime) so job security is rubbish. The amount of red tape is ludicrous - far more than their peers. Everything they do is for optics (being a publicly listed company). I would never ever work for them again; the culture is toxic and they care not a jot for their people. Anything positive they do is done so they can brag about it in the AGM/Annual Report.

                    1. 5.0
                      13 Nov 2020
                      Transformation Manager
                      Current Employee
                      Leeds, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Very people and customer focused. A genuine culture of wanting to drive customer improvement and create a great place to work for their people

                      Cons

                      Too governance heavy, slows down decision making

                      1. 3.0
                        18 Oct 2016
                        Anonymous Employee
                        Former Employee, less than 1 year
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Excellent benefits Good facilities Looks good on your CV if you want a career in insurance

                        Cons

                        Lack of encouragement by middle management Takes far too long to hire new staff Upper management seem to take pride in running departments with the fewest amount of people possible Screening process for new hires takes far too long - this isn't the MI5 Not a great environment for people who are a little different - or at least my department wasn't.

                        1
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