BMI Healthcare Reviews

Updated 28 Jul 2020

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2.8
40%
Recommend to a Friend
53%
Approve of CEO
BMI Healthcare Chief Executive Officer  Karen Prins
Karen Prins
51 Ratings
Pros
  • "BMI as an organisation operates in this manner; always striving to improve(in 8 reviews)

  • "Friendly staff, good pay and flexible hours(in 7 reviews)

Cons
  • "Hey BMI, I have photos if you're interested(in 10 reviews)

  • "Head office do not value their loyal employees(in 6 reviews)

More Pros and Cons
  1. "Love my job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMI Healthcare full-time for more than 5 years

    Pros

    Benefits, hours, good team, trust the CEO And SMT

    Cons

    None I enjoy my job

  2. "Experience BMI healthcare"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I worked at BMI Healthcare part-time for less than a year

    Pros

    Friendly work colleagues made the day fly

    Cons

    Bank position had no fixed hours


  3. "Average company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ODP in Cheadle, North West England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at BMI Healthcare part-time for more than 3 years

    Pros

    Helpful colleagues, Great surgeons, Good location, Parking, Good seniors

    Cons

    long hours No work life balance Lack of opportunities to move up the ladder Management heavy

    Continue reading
  4. "great"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Nurse in Peterhead, Scotland

    I worked at BMI Healthcare full-time for more than a year

    Pros

    loved my colleagues and the patients

    Cons

    no work life balance..too many hours

    Continue reading
  5. "Rubbish pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Patient Administrator in Aberdeen, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BMI Healthcare full-time

    Pros

    Holidays Great team to work with

    Cons

    Pay has stayed the same for over 5 years but more work load being added with no thanks from management

    Continue reading

    BMI Healthcare Response

    June 12, 2020

    You are right! The team in Aberdeen is great and we’re proud of them! We’re not so happy that you feel unappreciated by the management team; we’ll provide this feedback to them for reflection. Contracted staff who have been in post for more than the minimum period, are compliant with all their mandatory training and are not under performance review or about to leave us, have all been awarded a pay rise in each of the past four years. If you’d like to provide more details you can use any of the feedback mechanisms including our ‘report a concern’ on the intranet and we can look into it for you.

  6. COVID-19

    "A sorry state of affairs"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Harrow, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at BMI Healthcare full-time for more than 5 years

    Pros

    free tea and coffee. staff who try their best in difficult circumstances.

    Cons

    I can only speak from the point of view of my own Hospital. I think corporately there are good intentions, but local management make this a very demoralising place to work - this has only been magnified during the recent Covid Crisis where the 'we're all in this together' platitudes have not been reflected in the way in which the Hospital has been managed. In the five years in which I have been working at the hospital, morale has never been great, but it has reached an all time low in recent months. If staff dare to question yet another management decision that is to their detriment they are made to feel as nothing more than a disposable pest. Staff have worked tirelessly during this dangerous time. Corporate intiatives to try to increase morale have been ignored or diluted by the Hospital management, and staff made to feel greedy or entitled when raising queries about inconsistent messaging. If you want to be treated with basic human decency and respect then steer clear. If, conversely, you like being dumped on from a great height, you'll love it here. Expect a mass exodus of staff when the current crisis is over.

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  7. COVID-19

    "Good place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Stockport, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at BMI Healthcare full-time for more than 5 years

    Pros

    Company has a solid reputation

    Cons

    Not very keen on protecting their staff. This pandemic revealed that clearly. No PPE for non-clinical patient-facing staff eg. reception desk staff. No gloves, no masks. No markers around their hospitals to assist staff with the 2-meters social distancing being preached. No provision for most staff who can work from home to do so. Only managers were given laptops to work remotely. Poor contingency planning

    Continue reading

    BMI Healthcare Response

    June 12, 2020

    We are so disappointed to hear your feedback. We encourage any member of staff with a concern about any aspect of working at BMI to speak to their line manager, talk in confidence to the Speak up Guardian (we have one at every site) or share confidentially using the ‘report a concern’ button on the intranet. This way we can act promptly and do something about it. Throughout the coronavirus pandemic BMI has adhered to Public Health England and World Health Organisation guidance on PPE for staff and patients. At no time has any member of staff been unable to access to all the necessary and appropriate PPE required by those guidelines – for their role and the work they are doing. We have not asked staff to do anything which puts them – or patients – at risk and we would never do so. Each of our hospitals have taken enormous steps to put appropriate measures in place, including screens and floor markings, limiting numbers of people in canteens, offices and open areas and implementing separate access for the most vulnerable patients. We have had, at first daily, and then three times weekly, calls with senior management in each hospital during which the need for social distancing has been reinforced. You make an excellent point about the provision of laptops for staff who were asked to work from home. When this government guidance was issued we didn’t have sufficient spare laptops to provide one immediately for each of the hundreds of staff affected. But our IT and procurement teams worked fast and furiously to obtain, and set up, as many laptops as possible and get them out to staff at their homes. No member of staff has been asked to work without the appropriate equipment or secure access to BMI systems and data – which you’ll appreciate is often highly sensitive. We do value feedback and will act on it. If you still have concerns please talk to us – using any one of the face-to-face or anonymous routes open to you. We’re keen to resolve or address your worries.

  8. Helpful (2)

    "Undervalued as an employee"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Travel in Watford, East of England, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BMI Healthcare full-time

    Pros

    The job and the clinical staff are fantastic.

    Cons

    Head office do not value their loyal employees. You are nothing but a mere number. Cuts to save money are being made frequently at the safety and well fair of staff.

    Continue reading

    BMI Healthcare Response

    June 12, 2020

    The safety of our staff and patients always comes first – in everything we do, so to hear your feedback concerns us. If you have a concern about any aspect of working for BMI – especially safety – please, please report it immediately to either your line manager, your Speak up Guardian or using the ‘report a concern’ on the intranet. We will not tolerate anything which compromises your safety or that of a patient, visitor or contractor that works with us.

  9. Helpful (2)

    "If all you care about is money, then work here."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nurse 
    Doesn't Recommend
    Neutral Outlook

    I have been working at BMI Healthcare full-time for more than 5 years

    Pros

    Great food. The other nurses work hard. And training for courses.

    Cons

    There is NO work life balance. Morale is not great

    Continue reading

    BMI Healthcare Response

    June 15, 2020

    You’re right our nurses are great – their commitment to patients as well as their team mates is phenomenal! We take great pride in our approach to learning and development for all staff – our aim is to support every member of staff to build their skills and develop their career as they would wish. We do run a staff survey every year and our employee engagement has been consistently increasing since 2017. Like many healthcare providers – in both the private sector and NHS – the COVID-19 pandemic has meant many people have worked long and hard to support patients at a time of national emergency. We have encouraged staff to take annual leave and focussed heavily on physical and mental wellbeing for staff throughout the pandemic. We believe staff need to be well rested and take their breaks and holiday to be able to provide the best care possible and we’d seriously urge any member of staff who felt this was not the case at their site to report their concern.

  10. "Avoid."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BMI Healthcare full-time for more than a year

    Pros

    - free tea and coffee, it's a shame you won't get a chance to drink it.

    Cons

    - management do not care for staff or patient safety, they will willingly have you working outside of your competencies in order to continue to line the company coffers. - you will finish late nearly every shift, minimum of an hour, usually more - equipment is generally outdated in comparison to the NHS, rips in operating tables covered with duct tape for example. Hey BMI, I have photos if you're interested?! - There is zero organisation and you are given your shifts just week to week most of the time - sick pay provision is appalling - their time management computer system does not work, you will regularly work overtime to be suddenly told you are 100+ hours in deficit If you think working in the NHS is bad, you haven't seen anything yet. Having worked for the NHS and a couple of other private companies, BMI takes the biscuit. I have never had issues with a company I have worked for as a nurse in the 12 years I have been registered, BMI opened my eyes indeed.

    Continue reading

    BMI Healthcare Response

    June 12, 2020

    We are always saddened when a member of the team doesn’t come to us direct to share their concerns. Patient and staff safety are never compromised; if a member of staff has any concern they have the opportunity and duty - to report it – confidentially if they don’t want to speak to their line manager – and this will be addressed by one of the most senior people in the company. We take safety very seriously and this includes the wellbeing of our staff and patients and if any kit is unfit for use we condemn it and replace it; we do not compromise patient safety. You are right, sometimes we ask staff to extend their shift if patient needs are high, but this shouldn’t be the norm and if it is causing a member of the team distress it’s a matter of huge concern to us. We urge you to Speak Up – that way we can do something about it. In terms of scheduling shifts we always aim to give staff four weeks’ notice of their rota, and while this isn’t always possible, we certainly try to make this the norm. If it’s not – let us know, please because we really are keen to act on your feedback and concerns.

Found 169 reviews