BMO Financial Group Customer Service Representative Reviews

Updated 19 May 2020

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3.7
73%
Recommend to a Friend
91%
Approve of CEO
BMO Financial Group Chief Operating Officer Darryl White
Darryl White
43 Ratings
  1. "Fantastic Work Environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Montreal, QC

    I have been working at BMO Financial Group part-time for more than 3 years

    Pros

    - amazing leadership - lot’s of room to grow within - compassionate, caring management

    Cons

    - can be stressful at times, like any other job/company

    BMO Financial Group2020-05-19
  2. "Great organization with countless opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Montreal, QC
    Recommends
    Positive Outlook

    I have been working at BMO Financial Group full-time

    Pros

    -friendly and non-discriminatory work environment -constant opportunities for learning and growth -flexible workload

    Cons

    no cons for the organization thus far

    BMO Financial Group2020-05-11
  3. "Good people"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Mississauga, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BMO Financial Group part-time for more than a year

    Pros

    they are very flexible with students

    Cons

    Moody management is a lifestyle there

    Continue reading
    BMO Financial Group2020-05-17
  4. "Great company to work for as a student!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BMO Financial Group part-time for more than a year

    Pros

    - The coworkers are the best part, you really feel part of a work family and are supported by them. - Although there will always be some bad apples in terms of clients, they do not take away from all the wonderful clients that you get to see every day. - As a student, it was amazing to see how my managers were receptive to my progress and experiences in school, and they would understand if I needed to have some schedule changes due to involvement in school associations and such. - As a by-product, I got to learn a lot about banking products in general and the important of being informed about them.

    Cons

    - Of course it is important to meet your sales objectives, however should it really come at the expense of an approachable and friendly customer service? If you can manage to do both, you will be golden.

    Continue reading
    BMO Financial Group2020-04-27
  5. "Overall Positive Experience"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Montreal, QC
    Doesn't Recommend
    Neutral Outlook

    I worked at BMO Financial Group full-time for less than a year

    Pros

    Steady Paycheck Gym Looks good on cv

    Cons

    Repetitive Poor communication from management to employees Salary

    Continue reading
    BMO Financial Group2020-05-12
  6. "Happy go lucky"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook

    I have been working at BMO Financial Group full-time for less than a year

    Pros

    Nice environment Good salary Good work life balance Good management

    Cons

    Not many cons I can think of Weekend work

    BMO Financial Group2020-04-23
  7. "Bad"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BMO Financial Group full-time

    Pros

    Stable workplace stupid ppl around

    Cons

    Super boring , pay is bad bad

    BMO Financial Group2020-04-29
  8. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Mississauga, ON
    Recommends
    Positive Outlook

    I worked at BMO Financial Group part-time

    Pros

    Steady pay, encourage career growth.

    Cons

    Some managers micro manage members of the team

    BMO Financial Group2020-04-03
  9. "Decent starting poing"

    3.0
    Current Employee - Customer Service Representative 

    I have been working at BMO Financial Group full-time

    Pros

    -Gain experience - Fun working environment

    Cons

    -Opportunities for growth and global recognition

    BMO Financial Group2020-04-07
  10. "Love it"

    5.0
    Current Employee - Customer Service Representative 

    I have been working at BMO Financial Group full-time

    Pros

    Very open environment and great room for growth.

    Cons

    Size of the bank verses other banks is small

    BMO Financial Group2020-03-19
Found 261 reviews