BPP Holdings Reviews | Glassdoor.co.uk

BPP Holdings Reviews

Updated 2 January 2019
92 reviews

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2.3
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Graham Gaddes
23 Ratings

Employee Reviews

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Pros
  • "I get to work from home which is more flexible, salary is good but not competitive" (in 6 reviews)

  • "Flexible Working if requested - part time work/ flexi hours" (in 9 reviews)

Cons
  • "More than 70 members of staff have said the same thing but as yet no action taken" (in 6 reviews)

  • "Boys club environment in senior management" (in 8 reviews)

More Pros and Cons

  1. "I enjoy working here, great fit for me"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Team in London, England
    Current Employee - Finance Team in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BPP Holdings full-time (More than a year)

    Pros

    -Flexibility (getting the job done is more important than where you are)
    -Study and development options available for those wanting to drive their own careers
    -A boss that really cares
    -Amazing colleagues who are fun, but also want to get the job done

    Cons

    -Like most companies these days, a lot of old IT systems in place
    -Education space is going to see a lot of changes in the next decade, so not for those who don't deal well with change

    Advice to Management

    There is a lot of change ongoing and it is important to communicate why it is needed.


  2. Helpful (2)

    "Great, appalling middle and senior management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Services in London, England
    Former Employee - IT Services in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BPP Holdings full-time (More than 10 years)

    Pros

    Flexible working
    Colleagues who’ll do their best to help you
    Student discount open to staff

    Cons

    Appalling on-boarding process
    Lacklustre and unprofessional HR department
    Penny pinching to the extreme
    Poor performance management (reviews and 1-2-1s. Feels pointless and things raised are never followed through)
    No training unless you pay for it and then it can be claimed back if you pass
    No “industry standard” salary matching
    Lack of ability to grow and progress, unless you worked previously for one particular company.
    Poor middle management. Mine in particular didn’t have the skills required yet is kept on regardless of incompetence.
    No management training made available, managers created based on being good at what they do, not how they’d be able to manage.
    Severe understaffing to the point of causing anguish to the teams.
    Lack of availing to listen to staff and their concerns
    Boys club environment in senior management
    Lack of investment in the basics and technology
    Profit before customer
    Lack of pay rises, standard 2/3% offered year on year

    Advice to Management

    A serious look at everything is required. Smaller and similar sized business in similar industries can do the basic right, BPP cannot. Get rid of the boys club prevalent amongst certain senior managers. Invest in your staff, the talent is there but you’re losing it because of penny pinching. There are staff that have worked for BPP in excess of 10 years, and for the best part would sing it’s praises (myself included). However in recent years no one has a good word to say anymore. Moral is at an all time low

  3. "Awful Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Specialist Senior in London, England
    Current Employee - Infrastructure Specialist Senior in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BPP Holdings full-time (More than 3 years)

    Pros

    Sometimes flexible hours. Some of the benefits.

    Cons

    Bullish management. Staff opinions ignored. If you disagree with the opinion of a senior, you are ignored or bullied into submission. You may then find you are harassed or victimised. You are managed by fear of reprisal, not respect for your opinion.

    Advice to Management

    Replace current I. T. Management structure completely with those who actually understand I. T. properly & can manage people with respect, not fear driven.


  4. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at BPP Holdings full-time

    Pros

    A lot of students join every month

    Cons

    Everything is slow and information is hard to gather from different parts


  5. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BPP Holdings full-time (More than 5 years)

    Pros

    Really exciting time to be involved at BPP - were building something special

    Cons

    Not really a con but its a fast paced environment which might not suit everyone


  6. "Getting worse by the day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at BPP Holdings full-time (More than 3 years)

    Pros

    Working from home
    Lovely colleagues
    There are promotional opportunities available and you can easily move roles.

    Cons

    Spreadsheets for everything and no decent systems means that everything is creaking at the seams and nothing can be relied on. Too much time is spent fixing admin/operational issues rather than supporting students.

    Rushed decisions that are not thought through and staff are not consulted for feedback.

    Ridiculous workloads - too many people work evenings and weekends and do not even get a thank you. If you’re good at your job then work is piled on you.

    Morale is very low and stress levels are high.

    Pay is low. Lack of pay rises and no incentives.

    Management are uninterested in staff wellbeing.

    Lack of ownership when issues arise.

    The list goes on...

    Advice to Management

    Invest in some real systems so that we can do the jobs we were hired for rather than constantly drowning in unnecessary admin. Listen to your staff and their feedback. Don’t rush decisions and ask those who are on the ground what is really happening. Increase pay and incentives to keep staff. Reward staff and give recognition for good work.


  7. "Poor IT and maintenance of infrastructure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at BPP Holdings part-time (More than 10 years)

    Pros

    The part of the company I work for is great, fantastic staff and good work ethic. Flexible work patterns are accommodated.

    Cons

    Any interaction with BPP is fraught with difficulties. The buildings are not being maintained and the IT support causes issues. Currently have consultants in who seem unable to converse in plain English. No decent pay rises in years.

    Advice to Management

    Fix the things that students see, like buildings. Stop paying consultants money better spent on salary increases and infrastructure.

  8. Helpful (2)

    "Don't go there!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lecturer in London, England
    Former Employee - Lecturer in London, England
    Doesn't Recommend

    I worked at BPP Holdings full-time (More than 8 years)

    Pros

    It does pay well compared to universities though there is a pay freeze now.

    The teaching by lecturers who are all solicitors and barristers is excellent.

    Cons

    Restructuring has been going on for several months with redundancies, pay freezes and demotions for lecturing staff

    BPP is owned by a consortium of American companies who are probably going to sell it off in a couple of years

    The management style is : treat the lecturers like children and punish them; make decisions without any consultation; blame people for anything that goes wrong.

    It is essentially a City training institution not a bona fide univetsity. Unscrupulous in its approach at hiring and firing, completely profit driven, menacing corporate atmosphere.

    It's a sinking ship and when the LPC course is abolished in 2020 there will be mass redundancies.

    Advice to Management

    Treat staff with respect. Avoid the toxic blame culture. Quit pretending to be an academic institution/ university. Be honest! Tell staff what your plans are and don't lie to them.


  9. "Avoid the Law School like the plague."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BPP Holdings full-time (More than a year)

    Pros

    The tutors and admin staff

    Cons

    Senior management is completely incompetent. No idea what they are doing and no care for the staff.
    All good staff are leaving in droves and for good reason, working hours are ridiculous, staff are expected to work over their hours to complete a workload that is unmanageable. No resources to give any support meaning low morale. The restructure was a cost cutting exercise which made over 20 people redundant. Due to their short sight they are having to recruit again as they do not have enough staff members. Absolute joke of a university with no care for staff or students, just profit margins.

    Advice to Management

    Have some common decency and listen to your staff members. Stop ignoring the problems and thinking they will go away. You’re struggling already for staff, keep the ones you have happy, we are not mules.


  10. "Career Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at BPP Holdings part-time

    Pros

    There is a good work life balance

    Cons

    Bad management and non existent progression, without even naming the fact that students don't care about the service