BT Reviews

Updated Jul 27, 2021

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Found 5,581 of over 6,092 reviews

3.8
73%
Recommend to a Friend
85%
Approve of CEO
BT CEO Philip Jansen (no image)
Philip Jansen
751 Ratings
Pros
  • "Work life balance is good in this company(in 689 reviews)

  • "Great working environment for everyone(in 198 reviews)

  • Cons
  • "There is a Re Org every 5 minutes & some members of senior management think they are gods gift(in 147 reviews)

  • "Travel time, overtime, work life balance(in 127 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, more than 8 years

      Awesome

      Jul 27, 2021 - Techincial Support 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great fun and great team to work with

      Cons

      early mornings and late nights in an office

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    2. 5.0
      Former Employee

      Only good things to say.

      Jun 1, 2021 - Industrial Placement Student in Belfast, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Grain of salt - industrial placement student so responsibilities were implicitly less than other FTE (solely skill/experience based, got to do on-par tasks after initial easing into the role). Team was okay with us placement students essentially cramming for a month and a half to skill up to be able to function within our particular software team. Lots of activities and events, my team had 20% time for training, got to take part in internal and external conferences, trainings, lectures, you name it. Plenty of areas for anyone to apply themselves in the teams I have had the chance to talk to.

      Cons

      Landed in a team doing functional programming having never heard of the concept. Steep learning curve so spent the first month essentially cramming as it was needed to be able to function (no pun). Got repetitive until then. It's a big company so coordinating a multi-team effort is expectedly leaving you waiting at times. And there's quite a few of those going around so time management and prioritization is key for anyone working here.

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    3. 5.0
      Current Employee

      Great place to work

      Jul 27, 2021 - Sales Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Caring, Fun, Big business, Worldwide

      Cons

      Confusing at first, no free bt sport

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    4. 2.0
      Former Employee, more than 10 years

      Hmmm!

      Jul 14, 2021 - Customer Service Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good all round development opportunity as an employee. Learn, technical and soft skills, absorb as much as possible... you'll need it in the future. BT put a lot of effort in to drive up values and respect BT put a lot of effort in to driving up quality Whilst I was there I was given the opportunity to put my ideas in to practice Well paid for the role

      Cons

      Tight budgets, if you were lucky to have a budget No money for training courses Too much work to do (no time for training and no offer of additional resources, even temporarily). Employee performance reviews for management are overbearing and the pay/bonus schemes, whilst generous, some felt they weren't applied fairly Head count reduction is ongoing and has been for many years. That is why I said learn as much as you can, at some point you will be offered/given voluntary redundancy.

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    5. 4.0
      Current Employee

      Good company

      Jul 26, 2021 - Account Manager in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary, Commission ,Product, Propositions, Legacy, Well known

      Cons

      Archaic Hard to get things done A lot of processes Behind the curve Non vertical selling

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    6. 4.0
      Current Employee

      Good company culture

      Jul 26, 2021 - Customer Service Advisor in Belfast, Northern Ireland, Northern Ireland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company culture a b

      Cons

      not applicable Good company culture a b

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    7. 4.0
      Current Employee, more than 5 years

      Great company to work for

      Jul 22, 2021 - Senior Android Developer in Leeds, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working for EE which is part of BT. Friendly staff. Great benefits and perks.

      Cons

      Strict internal policy. Can be quite hard to ask for things (conference tickets, expenses etc.) you need to get.

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    8. 1.0
      Current Employee, more than 3 years

      so bad it's hard to sound believable explaining the place

      Jul 27, 2021 - Senior Sales Executive in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      it's a job if you really cannot find anything else

      Cons

      zero direction, micro management, favouritism, bullying from management, constantly changing pay plan with the sole objective of paying of not having to pay you

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    9. 5.0
      Former Employee

      Project manager

      Jul 24, 2021 - Project Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company, great team, nice working atmosphere

      Cons

      Poor benefits, poor management, poor career paths

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    10. 4.0
      Former Employee

      Lots of opportunity

      Jul 23, 2021 - Project Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Range of avenues to explore from a career perspective

      Cons

      The consolidation of corporate offices has harmed morale

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    Viewing 1 - 10 of 5,581 Reviews
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