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BT Reviews

Updated 16 April 2019
2,984 reviews

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3.5
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Philip Jansen
7 Ratings

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  1. "Was easy going"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Liverpool, England
    Former Employee - Customer Service Advisor in Liverpool, England

    I worked at BT full-time (More than a year)

    Pros

    Laid back approach & easy going

    Cons

    Process too long & job offer took a while

    Advice to Management

    Cut process down


  2. "Secure Job with good pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Analyst
    Current Employee - Network Analyst
    Recommends

    I have been working at BT full-time (More than 10 years)

    Pros

    Good Benefits, Good Pay and good colleagues

    Cons

    Hard to progress in Career

  3. "Best of the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Birmingham, England
    Current Employee - Customer Service Representative in Birmingham, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at BT full-time (More than 10 years)

    Pros

    Great pay & pension

    Cons

    Too many senior managers getting too many bonuses

    Advice to Management

    Meet your staff


  4. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Cheltenham, England
    Current Employee - Senior Software Engineer in Cheltenham, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at BT full-time (More than 5 years)

    Pros

    Lots of training

    The people are very friendly

    The work can be interesting if you're lucky enough to go on a good project

    Cons

    Senior managers are not in touch with the people and often make wrong decisions in secret.

    People are put on projects that do not match their skill set ("bums on seats")

    It could be up to 12 months before you get clearance, so you're effectively sat on the bench with no work to do in that time.


  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at BT full-time

    Pros

    Great benefits and work place culture

    Cons

    As it is a global company is it is quite easy for your work to go under the radar


  6. "Good Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Consultant in Skelmersdale, England
    Former Employee - Business Consultant in Skelmersdale, England
    Recommends
    Approves of CEO

    I worked at BT full-time (More than a year)

    Pros

    If you work hard you can move from the role into management and other areas of business

    Cons

    It feels like the targets are constantly changing so it is quite hard to achieve them


  7. "Inbound customer service"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time

    Pros

    Reasonably well paid and steady work

    Cons

    Can get a bit repetitive

  8. "Very good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Apprentice in West Bromwich, England
    Former Employee - Apprentice in West Bromwich, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at BT full-time (Less than a year)

    Pros

    Fantastic apprenticeship scheme
    many opportunities to grow

    Cons

    there were no cons to working at BT


  9. "Head of Digital Transformation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head of Digital Transformation in London, England
    Former Employee - Head of Digital Transformation in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at BT full-time (More than 10 years)

    Pros

    Professional staff and HR support

    Cons

    Downsizing constantly so limited promotion chances


  10. "Good co"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Birmingham, England
    Former Employee - Anonymous Employee in Birmingham, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at BT full-time (More than a year)

    Pros

    Very good flex Hours excellent colleagues

    Cons

    Co is in constant Cost cutting mode