Bandwidth Employee Reviews about "bandwidth"

Updated Jul 17, 2020

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Found 17 of over 253 reviews

3.7
63%
Recommend to a Friend
62%
Approve of CEO
Bandwidth Co-Founder and CEO David Morken
David Morken
192 Ratings
Pros
  • "Awesome work-life balance and flexibility(in 25 reviews)

  • "Fun and friendly culture, great benefits and perks, great values(in 25 reviews)

  • Cons
  • "There are no cons to working at Bandwidth(in 19 reviews)

  • "The upper management is a good ol boy network(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "bandwidth"

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    1. 5.0
      Former Intern, less than 1 year

      Amazing Experience

      Jul 17, 2020 - Anonymous Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People, excellent work/life balance, community.

      Cons

      There are no cons to working at Bandwidth.

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    2. 5.0
      Current Intern, less than 1 year

      GREAT COMPANY

      Oct 3, 2019 - Intern 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1.5 hour workout lunches, health benefits, team outings/developments, fitness challenges, gym membership, embargo

      Cons

      There are absolutely zero negatives about Bandwidth.

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    3. 5.0
      Current Employee, less than 1 year

      Fantastic

      Feb 22, 2019 - Business Development Research Analyst in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment. Strong belief in work/life balance. Great benefits.

      Cons

      Rude that I'm required to write at least 5 words here. Bandwidth is great.

      3 people found this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Genuinely care about the people

      Dec 31, 2018 - Anonymous Employee in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great leadership, meaningful work, cares about the people, community involvement, whole person promise, growth opportunities, excellent benefits

      Cons

      Lots of growth - means growing pains - a very excited time to be at Bandwidth -

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    5. 2.0
      Former Employee

      Meh.

      Mar 11, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits package includes just about everything Lots of fun after-work events

      Cons

      Low pay more than offsets benefits. Work-life balance is a myth. You can work every day in some departments and it still won't be enough. You might be working on your vacation time too. Management hasn't had any training in leadership, or the legal requirements of managing people, and it shows. Micromanagement, verbal abuse, and discrimination are pretty common here. Cliquishness disguised as a search for a "culture fit." I felt like I was back in middle school. Technology is dated, opportunities for advancement are limited. This place probably won't advance your career unless you've just graduated and need a first job. Otherwise, it's probably not for you. Politics is the name of the game. Upper management comes from Microsoft in the "bad old days" and has modeled their work culture to follow that. Microsoft has learned and is changing their ways. Bandwidth doesn't seem to want to follow their example.

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      10 people found this review helpful
    6. 1.0
      Former Employee, more than 1 year

      So many problems, where do I even begin.

      Nov 10, 2017 - Anonymous Employee in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great healthcare benefits and challenges, free gym use and 1.5 hour workout lunches. Bandwidth uses its benefits (specifically its healthcare) as an excuse to underpay its employees a ridiculous amount of money.

      Cons

      Within the span of 6 months, 90% of my department left the company, changed departments, or was let go. The director of my department was rarely around and when they were around seriously lacked the leadership skills to communicate goals and expectations effectively. The director made it very apparent who they did and did not like. After our manager was pushed out for questioning authority, the role was left empty for months on end, leaving us with no real leadership, and was eventually filled by the next person in line, rather than the person best suited for the job. There was something seriously wrong in the department. People began accepting positions in different departments, and one by one people either quit or were let go. Other employees told me about arbitrary Performance Improvement Plan goals that were created for them to intentionally fail, such as "attitude improvement." One coworker even overheard my director trash talking her to another employee. The department essentially went up in flame and they lost all of their talent. At the end of the day, I think they really just wanted people to come in, keep their head down, and do the work without asking questions or contributing to the company culture. I can't even begin to truly describe how mismanaged the department was. It was like our director was in the eye of the storm, seeing all the chaos around them, and appeared to think that none of it was their problem or at all related to them. Along with all of the problems mentioned above, Bandwidth pays it's operations teams DIRT. Entry level employees can expect to get paid in the low $30,000's, even if they come from prestigious universities with advanced degrees. Making the kind of money you deserve here is next to impossible. When I left Bandwidth and started working at my new job, I got close to a $15k raise. And after years of hard work and loyalty - don't expect to be able to negotiate your salary at all. The executives will tell you that you're not worth what other people in your area make, and if you're in the job for the money then you should leave. Bandwidth also claims to have great work/life balance, but don't expect to have much flexibility if you're in an operations team. This is a serious warning to anyone interested in working at Bandwidth - proceed with extreme caution.

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      28 people found this review helpful
    7. 1.0
      Former Employee, more than 3 years

      Proceed with Caution

      Apr 18, 2017 - Anonymous Employee in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - work-life balance as long as you aren't in middle management - executive leadership is accessible to anyone - will work with you when emergencies come up - will invest in you if you are one of "the chosen ones"

      Cons

      - Your experience at Bandwidth will 100% depend on who your direct supervisor is, and the leadership above them. I worked under 3 different managers, in 2 groups, and only 1 of them of them cared about her team. The other two were only interested in their own careers, and constantly took credit for the work their team members did - hard work and intelligence are rewarded in some groups, but other groups require blind obedience. I spoke up when unethical and illogical decisions were being made and was constantly written up for insubordination -if you want a company that rewards clocking in, keeping your head down, and clocking out, this place is for you. - as other reviews have stated, if you make an enemy in HR or upper management, there is nothing you can do to save yourself - Bandwidth used to define its own path but is now copying its competitors - The director I worked under fired or pushed out ~10 employees over the course of 2 years in a group of 8 - NO diversity at Bandwidth. If you aren't a white, wealthy, Christian, conservative, it's hard to succeed. - David Morken is FANTASTIC, but more and more information is being withheld from him when things happen because he would make the company change for the better, which is expensive, time-consuming, and against the scheming other leaders have

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      21 people found this review helpful
    8. 3.0
      Current Employee, more than 3 years

      Good Company

      Jun 7, 2016 -  in Durham, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Benefits and company culture is very lax

      Cons

      Bandwidth is very top heavy and I've never seen so many directors, senior vp's, senior managers, and so on at one company. There's not much advancement opportunities unless you are in the "in crowd". We see the same people get promoted over and over again while other employees continuously get skipped for promotion because they do their job well but suck at brown nosing and rubbing elbows. The benefits are great but they use that as a reason to under pay you.

      13 people found this review helpful
    9. 5.0
      Former Intern, less than 1 year

      Software developer internship

      Oct 30, 2015 - Software Developer Intern in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Learned so much over the course of 2 months during the summer. Very friendly and helpful coworkers, great atmosphere, meaningful work.

      Cons

      There aren't a whole lot of cons to doing an internship at bandwidth- they pay well, they are very kind and helpful, they want you to be happy with the work you are doing.

      Continue reading
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    10. 3.0
      Former Employee, more than 8 years

      Fun place, but company needs to re-evaluate its foundation.

      Oct 15, 2014 - Anonymous Employee in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun, fast pace environment where one can learn a lot. Excellent benefits package, free gym membership, fun work-social events, great location, wonderful people.

      Cons

      Not enough management training. People are promoted into management roles without adequate training. Not referring to skillset training, but human interaction training. It is good to promote from within, but not everyone is a good leader. There are numerous examples of tyrannical behavior that has occurred when this mistake has been made at Bandwidth. These managers are ultimately moved into another role where they no longer supervise people, but the damaging effects are still there. The whole "boys club" mindset. There are numerous references to this in Glassdoor reviews, so no need to go into it too much. It is more like a popularity club, similar to cliques in high school. HR. Not only has it been speculated that HR writes fake Glassdoor reviews, they are also not the best fit at their jobs. Not all of them, there are some good ones at Bandwidth. But there are also some horrible ones.

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      15 people found this review helpful
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