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What people are saying about Bank of Ireland
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great people in the Branches to work with who make the experience an enjoyable one." (in 144 reviews)
- "Work life balance is good" (in 94 reviews)
- "Great colleagues and team environment" (in 63 reviews)
- "BOI offers a Good pension" (in 50 reviews)
- "Culture is good and charity events are frequent" (in 39 reviews)
- "Low salary and use of temporary contracts" (in 62 reviews)
- "Poor management and infrastructure especially in UK" (in 60 reviews)
- "Pay is low in comparison to other similar positions and little chance of progress within the company with little reward" (in 36 reviews)
- "No bonus unlike most other banks and no real perks either." (in 30 reviews)
- "Slow career progression not based on performance" (in 23 reviews)
- 5.024 Nov 2023Senior ConsultantCurrent Employee, more than 1 yearBristol, England
A great company to work for which values their employees. Supportive management and team members.
The only thing that really lets BOI down is their IT systems which need updating.
- 1.04 Nov 2023Residential Mortgage AdministratorFormer Employee, less than 1 year
I would probably say that only 2 people (out of the maximum of 20 that would should their face in the Uk office) were genuinely nice and helpful during training
My experience was in a UK office. I cannot stress enough how terrible it was managed. The red flags start from the very beginning of the application process. The employer felt the need to constantly emphasise the fact that the job requires full time in the office, in order to hide the fact that they can’t take control of their own employees and bring them back in the office. They are just looking for cheap labour that they can keep inside and control their workload to make up for the fact that there’s an overwhelming lack of productivity from the amount of people that work from home. The management also offers 0 helpful training and then expect the employees to figure it out (although the job description said that no experience is needed ). We were also not given the same opportunity to work from home, because again, they are looking for cheap, controlled labour. The employer also guaranteed flexible hours, and then complained about lateness? This is ridiculous considering we were told we choose when we work, be it 08:00-16:00 or 10:00-18:00. So again how can one be late if they work 8:10-4:10? My experience also involved nepotism, where the person in question was awarded a job without an interview and was also given proper training (something me or the other new trainees have not had). I will not claim that they are guilty of discrimination as that is probably not the case, but they definitely played favourites and held different people to different standard. Same behaviours are tolerated differently based on the person, and that is something they don’t even try to hide. I do not have many nice things to stay about the BOI Uk, and I would not recommend this organisation to my worst enemy. Completely wrong priorities and corrupt politics within the bank. So if you want a nice job with a pleasant environment, surrounded by helpful people that should provide you with the training promised, please do not try the BOI. And that is not even considering the bank’s systems are 5 years behind in technology, and they don’t even communicate with each other. This is a job that should be done by AI at best but it’s cheaper to exploit new people for little pay while gaslighting them into believing they are bad employees. While in reality the job promises to turn you into a good employee. In my whole time there I was completely ignored and my (training) work was not checked once. I still have no idea if what I was doing was correct and my development in the job was limited by the fact that I could not move onto the next phase until my work was checked. By far my worst employment experience and I hope nobody makes the same mistake.
- 3.01 Nov 2023Banking AssistantFormer Employee, more than 10 yearsDerry, Northern Ireland
Colleagues were a great support
Able to do less & less for customers with drive to e-banking
- 3.04 Oct 2023Mortgage AdvisorFormer Employee, more than 1 yearBristol, England
Great office and good in house restaurant..Good staff
Bad management, do not listen to concern and input of staff...1
- 1.025 Aug 2023Anonymous EmployeeCurrent Employee
People people people. No doubt about it.
The bank that recently became notorious for a serious IT glitch, which happed because of serious and deliberate underinvestment in IT. Group leadership in Ireland are incompetent (I am being polite) and care only about shareholders. Notoriously dismissive of customers, don't care a jot. Nada. No. They have installed a puppet UK CFO, who could be a joke except he is not. Think a malevolent David Brent. Notoriously awkward with no self awareness and zero leadership skills, doing immense damage to the bank with his ignorance and monumental arrogance. Rest of executive 'C' level leadership just are there to enjoy the ride and try not to upset him and his masters in Group lest they lose their cushy jobs. Only 1-2 have worked late (beyond 6 pm) dealing with the horrible IT incident, when the troops have been putting in 18 hour days for the last 10 days. With leaders like these, who needs enemies? Regulatory fine is sure to follow, probably even worse. They will do well in examining Group's role in the disaster. (Hint: it is major). If the yet unannounced (but appointment) new UK CEO is reading this, advise to them is: RUN FOR THE HILLLS. The Group CEO and CFO will tell you what to do. You will have no say. The UK CFO will tell you what to do, and again you will have no say.2
- 5.018 Aug 2023SolicitorCurrent Employee, more than 10 yearsLondon, England
Great staff policies and people culture Competitive salary Hybrid working
Staff shortages in some areas1
- 4.022 May 2023Business AdviserCurrent Employee, more than 1 yearBelfast, Northern Ireland
Great people in the team. Plenty of support and knowledge from long serving members. Hybrid working, flexible working hrs.
Technology is terrible. Systems don't talk to each other and everything has a workaround. In serious need of an upgrade.
- 3.08 Jul 2023Mortgage AdministratorFormer EmployeeBristol, England
Decent pay for the expectation of work, kind employees very keen to support, accommodated me working remotely
Very very boring. no variety
Bank of Ireland Reviews FAQs
Bank of Ireland has an overall rating of 3.6 out of 5, based on over 1,416 reviews left anonymously by employees. 67% of employees would recommend working at Bank of Ireland to a friend and 66% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.
67% of Bank of Ireland employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bank of Ireland 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.