Cover image for Bank of Ireland
Logo

Bank of Ireland

Engaged Employer

Bank of Ireland

Add a Review

Bank of Ireland Reviews

Updated 5 Dec 2023

Verify your email to use filters. Having problems? Resend email
Found 1,239 of over 1K reviews
3.6
67% Recommend to a Friend
Bank of Ireland CEO  Myles O’Grady
82% Approve of CEO

Found 1,237 of over 1K reviews

3.6
67%
Recommend to a Friend
82%
Approve of CEO
Bank of Ireland CEO  Myles O’Grady
Myles O’Grady
67 Ratings

What people are saying about Bank of Ireland

Finance

656.7K Members 

Ask candid career questions

-1 - /Community/finance

Got a burning question about Bank of Ireland? Just ask!

On Fishbowl, you can share insights and advice anonymously with Bank of Ireland employees and get real answers from people on the inside.

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great people in the Branches to work with who make the experience an enjoyable one.(in 144 reviews)
  • "Work life balance is good(in 94 reviews)
  • "Great colleagues and team environment(in 63 reviews)
  • "BOI offers a Good pension(in 50 reviews)
  • "Culture is good and charity events are frequent(in 39 reviews)
Cons
  • "Low salary and use of temporary contracts(in 62 reviews)
  • "Poor management and infrastructure especially in UK(in 60 reviews)
  • "Pay is low in comparison to other similar positions and little chance of progress within the company with little reward(in 36 reviews)
  • "No bonus unlike most other banks and no real perks either.(in 30 reviews)
  • "Slow career progression not based on performance(in 23 reviews)
    1. 5.0
      24 Nov 2023
      Senior Consultant
      Current Employee, more than 1 year
      Bristol, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A great company to work for which values their employees. Supportive management and team members.

      Cons

      The only thing that really lets BOI down is their IT systems which need updating.

      1. 1.0
        4 Nov 2023
        Residential Mortgage Administrator
        Former Employee, less than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        I would probably say that only 2 people (out of the maximum of 20 that would should their face in the Uk office) were genuinely nice and helpful during training

        Cons

        My experience was in a UK office. I cannot stress enough how terrible it was managed. The red flags start from the very beginning of the application process. The employer felt the need to constantly emphasise the fact that the job requires full time in the office, in order to hide the fact that they can’t take control of their own employees and bring them back in the office. They are just looking for cheap labour that they can keep inside and control their workload to make up for the fact that there’s an overwhelming lack of productivity from the amount of people that work from home. The management also offers 0 helpful training and then expect the employees to figure it out (although the job description said that no experience is needed ). We were also not given the same opportunity to work from home, because again, they are looking for cheap, controlled labour. The employer also guaranteed flexible hours, and then complained about lateness? This is ridiculous considering we were told we choose when we work, be it 08:00-16:00 or 10:00-18:00. So again how can one be late if they work 8:10-4:10? My experience also involved nepotism, where the person in question was awarded a job without an interview and was also given proper training (something me or the other new trainees have not had). I will not claim that they are guilty of discrimination as that is probably not the case, but they definitely played favourites and held different people to different standard. Same behaviours are tolerated differently based on the person, and that is something they don’t even try to hide. I do not have many nice things to stay about the BOI Uk, and I would not recommend this organisation to my worst enemy. Completely wrong priorities and corrupt politics within the bank. So if you want a nice job with a pleasant environment, surrounded by helpful people that should provide you with the training promised, please do not try the BOI. And that is not even considering the bank’s systems are 5 years behind in technology, and they don’t even communicate with each other. This is a job that should be done by AI at best but it’s cheaper to exploit new people for little pay while gaslighting them into believing they are bad employees. While in reality the job promises to turn you into a good employee. In my whole time there I was completely ignored and my (training) work was not checked once. I still have no idea if what I was doing was correct and my development in the job was limited by the fact that I could not move onto the next phase until my work was checked. By far my worst employment experience and I hope nobody makes the same mistake.

      2. Join the Bank of Ireland team
        See Our Latest Jobs
        1. 4.0
          23 Nov 2023
          Marketing Manager
          Former Employee, more than 5 years
          Belfast, Northern Ireland
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Good place to work and supported by Management

          Cons

          Average Pay vs other roles in company in Dublin

          1. 3.0
            1 Nov 2023
            Banking Assistant
            Former Employee, more than 10 years
            Derry, Northern Ireland
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Colleagues were a great support

            Cons

            Able to do less & less for customers with drive to e-banking

            1. 3.0
              4 Oct 2023
              Mortgage Advisor
              Former Employee, more than 1 year
              Bristol, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Great office and good in house restaurant..Good staff

              Cons

              Bad management, do not listen to concern and input of staff...

              1
              1. 1.0
                25 Aug 2023
                Anonymous Employee
                Current Employee
                Recommend
                CEO Approval
                Business Outlook

                Pros

                People people people. No doubt about it.

                Cons

                The bank that recently became notorious for a serious IT glitch, which happed because of serious and deliberate underinvestment in IT. Group leadership in Ireland are incompetent (I am being polite) and care only about shareholders. Notoriously dismissive of customers, don't care a jot. Nada. No. They have installed a puppet UK CFO, who could be a joke except he is not. Think a malevolent David Brent. Notoriously awkward with no self awareness and zero leadership skills, doing immense damage to the bank with his ignorance and monumental arrogance. Rest of executive 'C' level leadership just are there to enjoy the ride and try not to upset him and his masters in Group lest they lose their cushy jobs. Only 1-2 have worked late (beyond 6 pm) dealing with the horrible IT incident, when the troops have been putting in 18 hour days for the last 10 days. With leaders like these, who needs enemies? Regulatory fine is sure to follow, probably even worse. They will do well in examining Group's role in the disaster. (Hint: it is major). If the yet unannounced (but appointment) new UK CEO is reading this, advise to them is: RUN FOR THE HILLLS. The Group CEO and CFO will tell you what to do. You will have no say. The UK CFO will tell you what to do, and again you will have no say.

                2
                1. 4.0
                  21 Aug 2023
                  Sales
                  Current Employee, more than 3 years
                  Engine Common, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Good HR and company on the up

                  Cons

                  Limited career progression outside of core banking products

                  1. 5.0
                    18 Aug 2023
                    Solicitor
                    Current Employee, more than 10 years
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Great staff policies and people culture Competitive salary Hybrid working

                    Cons

                    Staff shortages in some areas

                    1
                    1. 4.0
                      22 May 2023
                      Business Adviser
                      Current Employee, more than 1 year
                      Belfast, Northern Ireland
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Great people in the team. Plenty of support and knowledge from long serving members. Hybrid working, flexible working hrs.

                      Cons

                      Technology is terrible. Systems don't talk to each other and everything has a workaround. In serious need of an upgrade.

                      1. 3.0
                        8 Jul 2023
                        Mortgage Administrator
                        Former Employee
                        Bristol, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Decent pay for the expectation of work, kind employees very keen to support, accommodated me working remotely

                        Cons

                        Very very boring. no variety

                      Viewing 1 - 10 of 1,237 Reviews
                      </>Embed

                      Bank of Ireland Reviews FAQs

                      Bank of Ireland has an overall rating of 3.6 out of 5, based on over 1,416 reviews left anonymously by employees. 67% of employees would recommend working at Bank of Ireland to a friend and 66% have a positive outlook for the business. This rating has improved by 2% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Bank of Ireland employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bank of Ireland. This rating has improved by 1% over the last 12 months.

                      67% of Bank of Ireland employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bank of Ireland 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

                      Popular Careers with Bank of Ireland Job Seekers

                      JobsSalariesInterviews

                      Want the inside scoop on your own company?

                      Join your Company Bowl™ for anonymous work chats.

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Data Analyst

                      I’m new to this data analyst part of tech. I’m trying to break in but it’s been difficult. Can anyone help me with what to expect for interview questions for my position?

                      2
                      0 Comments

                      Digital Strategy Consultant

                      Is there an ‘active job seeker’ icon for recruiters on LinkedIn the way there is an ‘actively recruiting’ icon for job seekers?

                      2
                      5 Comments

                      Senior Resource Manager

                      Last Thursday and Friday I interviewed with 2 hiring managers for 2 different companies. Both of them said they’d like me to progress to the next interview and the recruiter would reach out. One company said they wanted a offer out this month so it would be a quick process. I sent thank you emails and references. I haven’t heard from either recruiter. I had the recruiter screening and hiring manager interview just days apart, I thought I’d hear back by now. Thoughts?!

                      7
                      3 Comments

                      Glassdoor has 1,416 Bank of Ireland reviews submitted anonymously by Bank of Ireland employees. Read employee reviews and ratings on Glassdoor to decide if Bank of Ireland is right for you.