Barchester Healthcare Reviews | Glassdoor.co.uk

Barchester Healthcare Reviews

Updated 23 Aug 2019

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Found 222 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
63%
Approve of CEO
Barchester Healthcare CEO Dr Pete Calveley
Dr Pete Calveley
134 Ratings
Pros
  • "Residents and their families care staff work hard(in 14 reviews)

  • "The carers are lovely people to work with(in 11 reviews)

Cons
  • "Minimum wage for carers and ancillary staff, 'clunky' IT systems, too much paper rather than electronic equivalents(in 19 reviews)

  • "The home where I worked was very short staffed(in 13 reviews)

More Pros and Cons
  1. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative in Norwich, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barchester Healthcare full-time for more than 5 years

    Pros

    Great induction and ongoing training. Good benefits and discounts to be had.

    Cons

    No comment to make here

    Advice to Management

    Keep on comunicating with all staff as you do now.

    Barchester Healthcare2019-06-07
  2. Helpful (2)

    "No team work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Care Assistant in Preston, North West England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Barchester Healthcare full-time for more than a year

    Pros

    Residents ( only thing keeping me there )

    Cons

    Staff are back stabbers that lie and twist things

    Barchester Healthcare2019-08-22
  3. "The Manor, Taunton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Carer in Taunton, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Barchester Healthcare full-time for more than a year

    Pros

    Under new management. Ongoing changes have been extremely positive and we are now working as a team! This is fantastic for us and our residents!

    Cons

    There are no cons now

    Advice to Management

    Keep up the great work!!

    Barchester Healthcare2019-08-23
  4. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Carer in Gateshead, England
    Recommends

    I worked at Barchester Healthcare part-time for more than 3 years

    Pros

    good team work most staff are friendly and helpful

    Cons

    long 12 hour shift not flexable

    Advice to Management

    more staff

    Barchester Healthcare2019-08-15
  5. Helpful (2)

    "Would not work there again"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rehabilitation Assistant in Mansfield, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Barchester Healthcare full-time for more than a year

    Pros

    ‘Making a difference to the patients lives’

    Cons

    Management, lack of support network, no progression

    Advice to Management

    More support, less hierarchy and opportunities to progress

    Barchester Healthcare2019-08-09
  6. Helpful (2)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Carer Assistant in London, England
    Doesn't Recommend

    I have been working at Barchester Healthcare part-time for more than a year

    Pros

    Definitely good team work, people ready to help.

    Cons

    Management not supportive to them staff. Calling us "drama queen" when try to write rapport after being attacked by one of our resident. Allegations.

    Advice to Management

    Please, get some respect for your workers. Praise and recognition are essential to an outstanding workplace. People want to be respected and valued by others for their contribution.

    Barchester Healthcare2019-08-20
  7. Helpful (2)

    "Good company ruined by some Directors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Services in London, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Barchester Healthcare full-time for more than a year

    Pros

    Most support services really good and provide help when necessary.

    Cons

    Very reactive company, told things not right in a home but do nothing until CQC arrive, then everything thrown at the home after sacking the manager. Huge bullying and micromanagement culture. Sadly nobody to report bullying to because it comes from the top.

    Advice to Management

    Listen to your staff, listen to your support services, act on information before CQC visit.

    Barchester Healthcare2019-08-08
  8. Helpful (2)

    "Once cared about care now cares about first impressions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Nurse 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Barchester Healthcare part-time for more than 3 years

    Pros

    Was excellent company providing first class care for residents and a welcoming feeling for staff with a culture of team work and a big family however this seems to have been changing and over the last year is the complete opposite

    Cons

    Profit and aesthetic led Non caring bullying atmosphere High staff turnover

    Advice to Management

    Whilst a business has to make money to survive the whole ethos seems to have changed to worrying about a fancy environment which is not user friendly but 'wow' looking. You need to listen to your residents and look at your ever rising staff turnover. Getting residents in is one thing you should be more concerned about what makes them happy

    Barchester Healthcare2019-08-13
  9. Helpful (3)

    "Hideous Company , Bullying culture . Quality First dont make me laugh !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Barchester Healthcare full-time for less than a year

    Pros

    Dedicated Senior Dementia care team, positive approach to dementia.

    Cons

    Bullying culture, No support , quick to criticise, not allowed to speak up, questionable ethics.

    Advice to Management

    Investigate the inherent hire and fire strategy without support . Investigate and seek advice of employees rather than your SMT spin !

    Barchester Healthcare2019-08-11
  10. "Excellent manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Registered Nurse in Crawley, West Sussex, South East England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Barchester Healthcare full-time for less than a year

    Pros

    Good training support often online.

    Cons

    Long hours to fill in gaps

    Advice to Management

    More regular supervision

    Barchester Healthcare2019-07-05
Found 222 reviews