Barchester Healthcare Employee Reviews about "carers"

Pros

staff members kind friendly and profesional

Cons

working within the home with other carers staff and management is great the cons are the out side management if bullying staff and management is barchesters way forward in delivering quaility care then your going to fail we will not tolerate these actions and it must stop bullying and care do not go together and it will affect your company long term please do some thing about itnot just shrug your shoulders

Pros

Our team - brilliant We work hard, are professional and laugh a lot with our residents. The Manor is a happy place

Cons

A few grumpy carers that need to find their smile

Pros

Made couple good long term freinds

Cons

Clicky staff which management join in with and encourage as bullys cover shifts,no new staff are welcome or stay and magement put it fown to a problem with new staff ,funny always new staff who are the problem.Was owed love to shop vouchers on leaving x2 ,never got so who did???Was not able to do exit interview which I wanted to was give a day date to do one that did not exist.Management went from nice to vindictive when handed my notice in.Poor residents and family's I feel sorry for.I am still in touch with 5 others who have left in my short time there and all and so happy to be out of that toxic environment CARERS SHOULD CARE??? Deputy manager and two seniors I caught doing impression of me day I left which is highly unprofessional and very sad I was so happy to not have to come back.

Pros

The team at floor level are great

Cons

Short staff, carers paid minimum wage while managers and ceo’s get extreme bonuses. Bullying at management level, huge pressure to fill beds even when you don’t have the resources, racism at management level, constantly on call with no extra pay

Pros

Residents were mostly lovely and other carers were friendly.

Cons

Not enough training given. No support from senior staff. Very hard work (12 hour shifts) and very poor wages. Some people did very little and weren't pleasant.

Pros

The team and the residents are perhaps the only pro at this place. Carers and Nurses are hard working, almost back-brakeingly so. Home manager was very supportive and had an open door policy.

Cons

Where does one even begin. It’s clear Barchester only ever care about one thing. Money. Barchester is a prime example of cooperate greed. Higher ups are rude and quick to point the finger if anything was to go wrong. Staffing levels low, but according to head office, 2 carers to 17 residents with varying degrees of bahvioural problems (including prone to violence) is over staffed. Residents suffer at the hands of the people their family’s fork out so much money for, as Barchester is one of the most expensive companies to have a family member live with, you’d expect they’d have the best care in England. No, and that is not the fault of care staff. Staff are under paid, over worked, and not even a thank you, not even an smile from the area manager as she sits and glares at you when she visits. And when you’re told that you’re job is easiet is even more of a spit in the face.

Pros

I worked with a handful of good staff who really cared but one staff member let the whole team down

Cons

Staff reported for abuse towards residents, the investigation was kept internal which led to the staff member keeping her job with a final warning, leaving staff who had complained disillusioned with the system, always short staffed, and still expected the same amount of work. One nurse and one carer on nights most of the time to look after 40 residents with dementia.

Pros

A fair salary. Residents were reasonably happy with the service, as were families.

Cons

No sick pay encouraged carers to come in when they were unfit to work. Staff to patient ratios were dangerous at best.