Barchester Healthcare Employee Reviews about "carers"

Pros

staff members kind friendly and profesional

Cons

working within the home with other carers staff and management is great the cons are the out side management if bullying staff and management is barchesters way forward in delivering quaility care then your going to fail we will not tolerate these actions and it must stop bullying and care do not go together and it will affect your company long term please do some thing about itnot just shrug your shoulders

Pros

Our team - brilliant We work hard, are professional and laugh a lot with our residents. The Manor is a happy place

Cons

A few grumpy carers that need to find their smile

Pros

Made couple good long term freinds

Cons

Clicky staff which management join in with and encourage as bullys cover shifts,no new staff are welcome or stay and magement put it fown to a problem with new staff ,funny always new staff who are the problem.Was owed love to shop vouchers on leaving x2 ,never got so who did???Was not able to do exit interview which I wanted to was give a day date to do one that did not exist.Management went from nice to vindictive when handed my notice in.Poor residents and family's I feel sorry for.I am still in touch with 5 others who have left in my short time there and all and so happy to be out of that toxic environment CARERS SHOULD CARE??? Deputy manager and two seniors I caught doing impression of me day I left which is highly unprofessional and very sad I was so happy to not have to come back.

Pros

The team at floor level are great

Cons

Short staff, carers paid minimum wage while managers and ceo’s get extreme bonuses. Bullying at management level, huge pressure to fill beds even when you don’t have the resources, racism at management level, constantly on call with no extra pay

Pros

Residents were mostly lovely and other carers were friendly.

Cons

Not enough training given. No support from senior staff. Very hard work (12 hour shifts) and very poor wages. Some people did very little and weren't pleasant.

Pros

The team and the residents are perhaps the only pro at this place. Carers and Nurses are hard working, almost back-brakeingly so. Home manager was very supportive and had an open door policy.

Cons

Where does one even begin. It’s clear Barchester only ever care about one thing. Money. Barchester is a prime example of cooperate greed. Higher ups are rude and quick to point the finger if anything was to go wrong. Staffing levels low, but according to head office, 2 carers to 17 residents with varying degrees of bahvioural problems (including prone to violence) is over staffed. Residents suffer at the hands of the people their family’s fork out so much money for, as Barchester is one of the most expensive companies to have a family member live with, you’d expect they’d have the best care in England. No, and that is not the fault of care staff. Staff are under paid, over worked, and not even a thank you, not even an smile from the area manager as she sits and glares at you when she visits. And when you’re told that you’re job is easiet is even more of a spit in the face.

Pros

Very supportive and helpful staff especially Nurses, Care Assistant, Training and Admin staff. Senior Management are visible and approachable. Excellent training, the amount of training can be slightly overwhelming during induction period. Great place to start your career in the caring sector. Encouraged to advance your career at Barchester

Cons

Very low pay. Pay increases are poor, poor pay incentive to advance in training that is offered. The Care Assistants 12 hour shifts can be physically very demanding with only short breaks allowed. Very high staff turn over. High non-UK staff numbers, while some are excellent nurses and carers and are doing a great job, others have a very different work ethic and have very poor English and conversational skills.

Pros

Employs brilliant staff, good training opportunities, care staff loaded with so much responsibility but never give up and love their residents no matter what

Cons

Pay as low as £6.40 for full time senior carers Have to pay for meals even though you do not get paid on your lunch break 3663 food (cheap as chips for the money they bring in for each resident per week!) Rooms filled within two days of a previous death Furniture not changed in my particular home for up to 10 years (from a staff member who worked 16 years) even on a dementia unit where bodily fluids/food are spread more often than not Extreme disorganisation, kitchen staff constantly short, head chef working 7 days a week for 2 weeks until agency finally booked. (Very stingy on hiring agency) 6 caters for 33 residents on a dementia unit where about 15 of them are HIGH RISK OF FALLS!! Not good enough! Caters worked into the ground constantly, like donkeys Even had a previous manager tell us we all were not good enough and we're doing an awful job Also the CEO signs his name 'pete' like he's part of the gang but we know you're just a money hungry pencil pusher. You own a multi-million £ company, act like it!