Barchester Healthcare Employee Reviews about "carers"

Pros

Good place to work great residents

Cons

Carer wage is low 9 pounds an hour not good got the hard work we do

Pros

Was big expectations for SCA role

Cons

At present I am working as a carer.

Pros

they will always pay you.

Cons

They care very little about the residents, focusing more on meeting quotas than treating them like humans despite charging them an arm and a leg to stay there. This doesn't apply quite so much to the nurses as it does the care staff and management. The management sets unrealistic deadlines for things that aren't always within the carers control and makes very little effort to provide anything more than the bare minimum of staff needed to provide a somewhat humane level of care. The care staff routinely perform illegal moves but at least they take the time to do things properly when they've been warned that they're going to be observed. In my experience the senior care staff were incredibly condescending and rude to new carers and care assistants, which is a sentiment shared by every new hire I worked with. I was also paid less than other new hires with the same level of experience with no explanation as to why this was the case.

Pros

staff members kind friendly and profesional

Cons

working within the home with other carers staff and management is great the cons are the out side management if bullying staff and management is barchesters way forward in delivering quaility care then your going to fail we will not tolerate these actions and it must stop bullying and care do not go together and it will affect your company long term please do some thing about itnot just shrug your shoulders

Pros

Our team - brilliant We work hard, are professional and laugh a lot with our residents. The Manor is a happy place

Cons

A few grumpy carers that need to find their smile

Pros

Made couple good long term freinds

Cons

Clicky staff which management join in with and encourage as bullys cover shifts,no new staff are welcome or stay and magement put it fown to a problem with new staff ,funny always new staff who are the problem.Was owed love to shop vouchers on leaving x2 ,never got so who did???Was not able to do exit interview which I wanted to was give a day date to do one that did not exist.Management went from nice to vindictive when handed my notice in.Poor residents and family's I feel sorry for.I am still in touch with 5 others who have left in my short time there and all and so happy to be out of that toxic environment CARERS SHOULD CARE??? Deputy manager and two seniors I caught doing impression of me day I left which is highly unprofessional and very sad I was so happy to not have to come back.

Pros

The team at floor level are great

Cons

Short staff, carers paid minimum wage while managers and ceo’s get extreme bonuses. Bullying at management level, huge pressure to fill beds even when you don’t have the resources, racism at management level, constantly on call with no extra pay

Pros

The team and the residents are perhaps the only pro at this place. Carers and Nurses are hard working, almost back-brakeingly so. Home manager was very supportive and had an open door policy.

Cons

Where does one even begin. It’s clear Barchester only ever care about one thing. Money. Barchester is a prime example of cooperate greed. Higher ups are rude and quick to point the finger if anything was to go wrong. Staffing levels low, but according to head office, 2 carers to 17 residents with varying degrees of bahvioural problems (including prone to violence) is over staffed. Residents suffer at the hands of the people their family’s fork out so much money for, as Barchester is one of the most expensive companies to have a family member live with, you’d expect they’d have the best care in England. No, and that is not the fault of care staff. Staff are under paid, over worked, and not even a thank you, not even an smile from the area manager as she sits and glares at you when she visits. And when you’re told that you’re job is easiet is even more of a spit in the face.

Pros

I worked with a handful of good staff who really cared but one staff member let the whole team down

Cons

Staff reported for abuse towards residents, the investigation was kept internal which led to the staff member keeping her job with a final warning, leaving staff who had complained disillusioned with the system, always short staffed, and still expected the same amount of work. One nurse and one carer on nights most of the time to look after 40 residents with dementia.