Barchester Healthcare Employee Reviews about "carers"

Pros

Our team - brilliant We work hard, are professional and laugh a lot with our residents. The Manor is a happy place

Cons

A few grumpy carers that need to find their smile

Pros

Made couple good long term freinds

Cons

Clicky staff which management join in with and encourage as bullys cover shifts,no new staff are welcome or stay and magement put it fown to a problem with new staff ,funny always new staff who are the problem.Was owed love to shop vouchers on leaving x2 ,never got so who did???Was not able to do exit interview which I wanted to was give a day date to do one that did not exist.Management went from nice to vindictive when handed my notice in.Poor residents and family's I feel sorry for.I am still in touch with 5 others who have left in my short time there and all and so happy to be out of that toxic environment CARERS SHOULD CARE??? Deputy manager and two seniors I caught doing impression of me day I left which is highly unprofessional and very sad I was so happy to not have to come back.

Pros

The team at floor level are great

Cons

Short staff, carers paid minimum wage while managers and ceo’s get extreme bonuses. Bullying at management level, huge pressure to fill beds even when you don’t have the resources, racism at management level, constantly on call with no extra pay

Pros

Residents were mostly lovely and other carers were friendly.

Cons

Not enough training given. No support from senior staff. Very hard work (12 hour shifts) and very poor wages. Some people did very little and weren't pleasant.

Pros

The team and the residents are perhaps the only pro at this place. Carers and Nurses are hard working, almost back-brakeingly so. Home manager was very supportive and had an open door policy.

Cons

Where does one even begin. It’s clear Barchester only ever care about one thing. Money. Barchester is a prime example of cooperate greed. Higher ups are rude and quick to point the finger if anything was to go wrong. Staffing levels low, but according to head office, 2 carers to 17 residents with varying degrees of bahvioural problems (including prone to violence) is over staffed. Residents suffer at the hands of the people their family’s fork out so much money for, as Barchester is one of the most expensive companies to have a family member live with, you’d expect they’d have the best care in England. No, and that is not the fault of care staff. Staff are under paid, over worked, and not even a thank you, not even an smile from the area manager as she sits and glares at you when she visits. And when you’re told that you’re job is easiet is even more of a spit in the face.

Pros

A fair salary. Residents were reasonably happy with the service, as were families.

Cons

No sick pay encouraged carers to come in when they were unfit to work. Staff to patient ratios were dangerous at best.

Pros

Staff are working there butts off to give residents the care they need. Night staff are not coping with only three staff as we have a lot of residents with difficult needs. We are on low wage and I have an nvq 3 and I am on low wage and not a senior carer even though I have asked.

Cons

Management don’t care about staff they are not getting recruits in. They expect us to work with minimum staff which makes us ill and have time off work we don’t even get sick pay which I think is disgusting. Staff are getting to stressed because management and higher up don’t understand what we do for these residents all they care about is getting more money in by assessing residents that shouldn’t be put into our home.

Pros

Staff work really hard to work together. Career opportunities are good just because they as desperate, but you can think again if you want to complete any type of course or learning you won't have time but just so you are aware the courses are there for show.

Cons

Management request staff to complete care ratings and it's an expectation as part of a weekly report system. Management bully staff and give ultermatums you either say yes or leave. Poor management in and out like yo yos. Staff expected to work above and beyond constantly doing the work of up to 5 the job description is a lie. Very low wage for expectations , very long hours. Training especially induction poor. But refresher training is very basic trying to fit too much in to one day and cutting corners just to get people signed off. A company who's management have a saying one goes who cares 10 are waiting to step in well that says a lot for the care of the staff, unfortunately barchester your running out of people to fill the places and anyone who does come for employment they are not fit Or will leave once they become aware. No staff stay for long never seen a turnover like it. If you don't agree either you speak and loose your job or you put up and shut up, that's your only option. Residents care is a poor standard, short staffed and carer allocation is not to residents needs.. my manager before she left completed the allocation tool for the whole home ( every resident ) she gave high needs in all areas of care to see If it made a difference and to no surprise nothing changed at all staffing would have been the same with 50 end of life residents with high dependency for all care and nursing interventions. Bonuses are talked about but you don't see anything of them.