Barclays Premier Manager Reviews

Updated 21 Nov 2020

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3.3
42%
Recommend to a Friend
68%
Approve of CEO
Barclays CEO Jes Staley
Jes Staley
9 Ratings
  1. "Definitely one of the best work environment I have worked in."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PREMIER RELATIONSHIP BANKER in Sunderland, North East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barclays part-time for more than a year

    Pros

    Flexible, amazing environment, room to grow/develop

    Cons

    Too much time micromanagement. That should be the only one.

  2. "Sadly, bullying is rewarded"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Premier Banker in Liverpool, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Barclays full-time for more than 3 years

    Pros

    Salary exceeds average Company benefits (maternity, healthcare, etc.)

    Cons

    Lack of repercussions for proven incidents of bullying. Within 12 month of the incident, the particular manager was given a promotion.

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  3. "Good benefits but very stressful"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Banker in Liverpool, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Barclays full-time for more than a year

    Pros

    Good Benefits Good Pay Nice OFFICES

    Cons

    Very stressful role No progression prospects

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  4. Helpful (2)

    "Politics"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Premier Banker in Liverpool, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Barclays full-time for more than 5 years

    Pros

    Strong union, great people, decent pay

    Cons

    Very bad middle managements (as with most companies), Politics are more important than what you know, they constantly come up with new disguised ways for micro managing and squeezing out more from you. IT systems are a joke, impairing the easiest of processes as hardly ever anything works. Additionally the higher management keeps coming up with new ideas (and systems) and abandoning old ones, leading to convoluted processes and duplication of work.

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  5. Helpful (1)

    "Good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Relationship Manager in Birmingham, England
    Recommends
    Neutral Outlook

    I have been working at Barclays full-time

    Pros

    Great place to work with colleagues really coming together and feel part of a team even whilst working with colleagues across the whole bank.

    Cons

    Sometimes the senior management targets set are not achievable and can cause morale to decease.

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  6. "Great People, Tough Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - PREMIER RELATIONSHIP BANKER in Glasgow, Scotland
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Barclays full-time for more than a year

    Pros

    The staff couldn't work harder if they tried.

    Cons

    Constantly shifting work environment confuses objectives and goals

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  7. "A good place to work on the whole."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Banker in Sunderland, North East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barclays full-time for more than a year

    Pros

    Great pay and Barclays looks after their employees

    Cons

    Rather repetitive and lacking in stimulation.

  8. "Very good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Premier Relationship Manager in Liverpool, England

    I worked at Barclays full-time for more than a year

    Pros

    Diversity friendly company where it was pleasure to work.

    Cons

    I can not think of any at the moment

  9. "Overall a good company just not the department I was in"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Direct Premier Relationship Manager in Liverpool, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Barclays full-time for more than 5 years

    Pros

    I loved the job, the customers were so interesting to talk to and hear about their lives and professions. Most customers were high earners so a lot of them worked in very specific niche areas of their professions and it was interesting to hear about their specialities. Before working in my last department I had always praise Barclays as an employer, their benefits package is second to none and the wages are really good.

    Cons

    I was in a department called premier direct when I left, I originally started that department as a team leader, when I was interviewed for the job, my understanding of the job role was that I would have a portfolio of high value clients and that my team would manage the clients due to the size of the portfolio, I couldn’t have been more wrong! When I began they put me in new to bank training even though I had been a part of Barclays for 5 years already, it had been a while since my last management position and some management training would have been a lot more beneficial. They also gave me a team that they had taken on as a risk due to the majority of them coming into work from long term unemployment and as such a lot of them were difficult to manage! The job role they were doing was not any kind of relationship building or management. They were on an outbound dialler making sales calls, all the calls were loaded into the dialler based on prompts about lending, mortgages and sometimes savings (although the focused heavily on lending mainly). The people I was managing had no idea what they were targeted against Yet I was expected to put action plans in place when they didn’t get things like mortgages or loans within a 2 week period. In the end I had to take time off and decided this wasn’t the job for me. When I returned I was made a direct premier relationship manager where i would contact the customers to build relationships myself, while this was using the same outbound dialler there was more of a relationship building style to it and not just completely sales. However, on returning I was clear my card was marked and I wasn’t wanted there, I would imagine it was due to having knowledge of the underhand techniques and sales they were driving when as a bank Barclays do not set targets for sales. I soon found myself going through a disciplinary process and when speaking to other people within the department and the union the “offence” I had committed should have been dealt with by no more than a file note. Soon after this was resolved I found myself to be the main suspect of another investigation for a laptop which was stolen 12 months earlier from my car, at the time this was reported to the police and they had seen the damage done to my car from the break in. I was told it was someone within the department who had contacted their special investigations team to raise this with them requesting it was looked into. This I also believe to have been done maliciously and in an attempt to make me feel like i was no longer welcome there, I’ve since decided to leave Barclays as they made it difficult for me to move to another business area.

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    Barclays Response

    September 19, 2019Head of Resourcing

    That is very disappointing feedback. I am sure there are particular circumstances to your situation however I will pass on your feedback to the local team. We wish you every success for your next career move

  10. "Meh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Premier Banker in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Barclays full-time for less than a year

    Pros

    Salary, people, job itself is ok

    Cons

    Poor management, not understanding, very highly pressurised role

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