Barnardo's Reviews | Glassdoor.co.uk

Barnardo's Reviews

Updated 23 April 2019
201 reviews

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2.6
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Barnardo's Chief Executive Javed Khan
Javed Khan
87 Ratings

Employee Reviews

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Pros
  • "Friendly staff and nice working environment" (in 12 reviews)

  • "great staff and great cause working to safeguard vulnerable children" (in 11 reviews)

Cons
  • "Often left crying in the back room due to being bullied by ABM and other members of staff in other areas" (in 9 reviews)

  • "Senior management tier can be too top heavy in some areas abs using up vital funds" (in 15 reviews)

More Pros and Cons

  1. "Project eorkert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnardo's full-time

    Pros

    Brilliant team, support and opportunities. Fantastic work done by the organisation who are fully committed to supporting children and families

    Cons

    Can be low pay, and lack of job security

    Advice to Management

    N/a


  2. Helpful (1)

    "Don't apply for work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnardo's full-time (More than 5 years)

    Pros

    Good bunch of people who want to do their best supporting children and young families

    Cons

    Senior management don't care about their staff
    CEO is only in it for what he can get out of it - angling for a knighthood

    Advice to Management

    Start treating your staff with more respect instead of treating them like a commodity
    Listen to your staff

  3. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnardo's part-time

    Pros

    Lot's of experience included for this job

    Cons

    Isn't any cons I can think of, apart from pay


  4. "Poor training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Barnardo's part-time

    Pros

    It's a worth while cause.

    Cons

    Managers need much better training.

    Advice to Management

    Area managers need to be more aware of what is going on at store level and put more time and effort in to training store managers to a higher level.


  5. "Digital Disaster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Team Member in Barkingside, England
    Former Employee - Digital Team Member in Barkingside, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnardo's full-time (More than 8 years)

    Pros

    Away from senior leaders you'll find some of the most inspirational staff around - all of them worthy of the highest praise.

    Barnardo's is a fantastic cause although since the current CEO joined appears to have seriously lost its way.

    Cons

    Barnardo's is currently suffering a 'Digital Transformation'.

    The vast majority of the previous IT staff (50+ people) have been made redundant with the management having little idea of the skills or responsibilities that have been forced out of the organisation. This has created enormous holes in domain and organisational knowledge which will affect operational stability going forward. To compound this issue a significant number of those who were able to transfer to new positions, have understandably decided to leave of their own free will, due to the inept, blame shifting leadership now in place.

    A large number of contractors have been used to fill some of the gaps created by those leaving as well as the positions required by the new Digital Team (all earning industry day rate) - this has been at huge expense to the charity. Their expertise is no substitute for the experience that has now left, meaning that working within the Digital/old IS team Team has become a high stress, chaotic affair.

    Now so many people have left, there is no turning back and since so much money has been spent to this point, I suspect it will continue until there are serious changes at the top (hopefully extending as far as the Board of Trustees who have allowed this mess to go unchallenged).

    If you're looking in to one of the digital jobs, at this point in time, just walk on by.

    Advice to Management

    To many staff, the following issues are particularly concerning:

    In 2018 Wendy Becker (a non executive director of a global tech firm) became the Chair of the Board of Trustees while Barnardo’s was going through Digital Transformation. Within 9 months, she left the position and has since withdrawn any mention of her relationship from her Linkedin profile. She should have had a lot to offer the organisation during this period but for some reason she felt the need to leave.

    Barnardo's HO is based in Barkingside and was paid for by the sale of surrounding land and property providing low cost, modern offices. When there were far more cost efficient options available, why was it deemed necessary to also commit to a multimillion pound lease for a floor in Lynton House (Tavistock Square) as well as a paid parking space for the CEO? Or was it simply a just a matter of a better commute for the CEO?

    At great expense Barnardo's has made many legal attempts to change the terms of the staff pension so as to introduce less favourable terms - Using CPI rather than RPI to calculate increases. While the focus should quite rightly be on those that the charity helps, there should also be a responsibility to the staff who provide the service.

    Barnardo's has amazing potential and exceptional staff at ground level, but while being managed the way it is, you do wonder how it has any kind of sustainable future?


  6. "fair to middling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Birmingham, England
    Current Employee - Manager in Birmingham, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Barnardo's full-time (More than 8 years)

    Pros

    flexible working
    friendly staff
    relaxed working environment

    Cons

    disengaged senior leaders
    token efforts of consulting with staff
    awful systems

    Advice to Management

    actually listen to feedback from staff


  7. "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnardo's full-time

    Pros

    Flexible work, nice colleagues, nice office

    Cons

    Bad management, not all have same opportunities, no much motivation

  8. "Terrible company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnardo's full-time (More than 3 years)

    Pros

    Great volunteers and flexible hours

    Cons

    Shops are expected to open 9-5.30 with half hour either side for setting up and then end of day cashing up but staff only get paid 7 hour days. They don't pay an hour for lunch but don't expect to ever get a lunch break! Managers (or people on 35hr contracts cannot submit overtime.) Lots of lone working, when raised with upper management they will blame it on shop staff for not having more volunteers recruited. Travelling miles for manager meetings which are powerpoint presentations that could be done in an email. Upper management don't care about shop staff as long as the tills are ringing. Working in health and safety nightmares and dont expect the company to pay for anything, we have had a partially broken toilet for years. Would not recommend AT ALL. Overwork their staff with no regard to their mental health. All about the money!


  9. "Not sure what this means"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Early Years Practitioner in Gloucester, England
    Former Employee - Early Years Practitioner in Gloucester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnardo's part-time (More than 10 years)

    Pros

    Supporting all children. Helping them to build confidence and skills in every day life.

    Cons

    Getting rid of high quality staff and employing and replaced with inexperienced staff.

    Advice to Management

    To be more flexible and give equal opportunities for all.


  10. Helpful (1)

    "Good outweighs the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Barnardo's full-time (More than 8 years)

    Pros

    Reasonable salary very open and inclusive culture exists. Staff that want to progress have lots of opportunities to do so. Flexible working

    Cons

    Culture of the organisation is confused. Are we a charity or a business. Systems are chaotic and costly. Decisions made at the top without all the infornation

    Advice to Management

    Understand your business better. Find out where we can improve to reach more children and young people. Actions speak louder than words