Barnes & Noble Reviews

Updated 14 Jan 2021

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3.6
64%
Recommend to a Friend
72%
Approve of CEO
Barnes & Noble Chief Executive Officer James Daunt (no image)
James Daunt
164 Ratings
Pros
Cons
  • "Not that high above minimum wage(in 206 reviews)

  • "Only part-time positions were available(in 196 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Great if you love the environment"

    5.0
    Former Employee - NONE in Edinburgh, Scotland

    I worked at Barnes & Noble part-time

    Pros

    Great environment and coworkers and I was able to learn great customer service experience, and how to make coffee.

    Cons

    Cafe can get overwhelming at times, especially without support from the book floor.

  2. "Amazing"

    5.0
    Former Employee - Content Manager in London, England

    I worked at Barnes & Noble part-time

    Pros

    Amazing team and amazing job

    Cons

    Everything was really nice for me


  3. "Coworkers Make the Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Barista, Cashier, Receiver 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Barnes & Noble full-time for more than a year

    Pros

    Fairly laid back but also busy environment. Your coworkers will determine if you enjoy the job or not. It’s a good place for a first job and to learn basic customer service skills.

    Cons

    Depending on location, you’ll probably be understaffed during peak times, especially in cafe.

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  4. "manager"

    4.0
    Current Employee - Anonymous Employee 

    I have been working at Barnes & Noble full-time

    Pros

    flexible working, good salay, opportunities

    Cons

    politics, long hours and boring

  5. "Great"

    5.0
    Former Employee - Anonymous Employee 

    I worked at Barnes & Noble part-time

    Pros

    The first thing that has been the best understood that this will be able to get the most part the same time

    Cons

    The first thing I have a lot of people who are not the only one of the most important thing is that the government to take a look at the end of the most important thing is that the government to take a look at this point in time.

  6. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Barnes & Noble

    Pros

    Great job for your ok

    Cons

    Great but can I Hard wark

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  7. "Student"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble part-time

    Pros

    very very good company, I enjoyed it every time working there

    Cons

    I don't have any cons against this company

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  8. "Decent Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Barnes & Noble part-time

    Pros

    Lots of flexibility, with very straight forward work and expectations. My store was located in an urban area, so customer traffic was high, but staff was sufficient that we never felt over worked.

    Cons

    Scheduling was chaotic and inconsistent, and training resources were minimal. Management was also disjointed and frequently at odds with policy and direction at my particular store

  9. "Decent company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Nottingham, England

    I have been working at Barnes & Noble for more than a year

    Pros

    Pretty decent company. Laid back employees.

    Cons

    No commission but still heavy emphasis on sales

  10. Helpful (2)

    "Great People, Unfortunate Company"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Children's Lead Bookseller 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time for more than a year

    Pros

    Working with other book lovers and readers created a great atmosphere of sharing recommendations and discussing titles throughout the day. My fellow booksellers were the reason I stayed in this job. The employee discount on books is okay, as is the book borrowing option. I greatly appreciated that the store did not open early or stay open late at all for the holidays, as I find the whole Black Friday phenomenon detestable.

    Cons

    Very poor pay grade and no recognition from the corporation itself that minimum wage is an impossible wage to survive on. There are no benefits for part-time, and the full-time benefits are sad. There is no real opportunity for advancement, which is unfortunate as there are many great employees who would do the company a real service if they were promoted and given the space to flourish. Dealing with customers can be demoralising, as anyone who works in retail will understand. The push to sell certain books, the membership card, the nook, etc., constantly interfered with the personalised, thoughtful, friendly service and assistance that I and my fellow booksellers so truly wanted to offer.

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Viewing 1 - 10 of 4,583 English Reviews