Beauty Bay Reviews

Updated 5 Jun 2020

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2.5
34%
Recommend to a Friend
64%
Approve of CEO
Beauty Bay CEO Arron Gabbie
Arron Gabbie
3 Ratings
  1. Helpful (2)

    "Fantastic Business - Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Beauty Bay full-time for more than a year

    Pros

    Great culture, fast paced, awesome team, great opportunities for internal promotion.

    Cons

    Things change a lot, this is not a con to me or most of the team as we enjoy being agile and responding to change, but its not for everyone.

  2. Helpful (1)

    "Better out than in"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Former Employee 
    Doesn't Recommend

    I worked at Beauty Bay full-time

    Pros

    - Good staff discount - Flexi-time is a great benefit - Free breakfast and payday drinks - Lots of freebies of products (only if you’re on the right team though…) - They make an effort with staff activities, payday drinks and yearly events etc. - Some great young staff working there with loads of enthusiasm - 25 days holiday - Fast-paced, exciting industry to work in

    Cons

    - Serious lack of diversity in the people they hire - No bonuses. Bonus scheme was introduced, targets were changed halfway through the year once they had been met to new unachievable figures, and then bonus scheme was taken away - No maternity pay over statutory. Don’t retain many women over age of 30 once they know they want kids. - No sick pay or empathy for mental health issues – they have a mental health first aid team (box-ticking) who mean well but bigger actions are never authorised by senior management as it was never seen as a priority - Promotions and progression are largely given as and when they are a business need, not because they are deserved - HR are absolutely powerless as the senior management own the business so very rarely action any complaints - Huge staff turnover – they lose lots of smart, invaluable people who simply don’t want to become puppets to the SLT - SLT are largely a barrier to change – some amazing, creative and innovative ideas are brought forward for both internal and external change, and fall on deaf ears with an SLT stuck in their own ways - Mood in office totally depends on mood of CEOs that day, doesn’t make for a relaxed office environment and induces fear - Massive lack of communication, despite it being a core value

  3. "Standard Warehouse work"

    3.0
    Former Employee - Warehouse in Manchester, England

    I worked at Beauty Bay full-time

    Pros

    Good shift patterns and times, consistent always

    Cons

    Lack of managerial organisation concerning overtime, very last second

  4. Helpful (4)

    "Toxic place to work, CEOs don’t care about staff, high turn over with a redundant HR"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Manchester, England
    Negative Outlook

    I worked at Beauty Bay

    Pros

    Flexi time, free breakfast & good discount. A lot of the junior members of staff are brilliant with fantastic ideas and skills however these are ignored or pacified by senior management. Office location is nice with onsite cafe and bar. Opportunity to travel but only if you’re one of the preferred members of staff. Good place to make contacts within the industry.

    Cons

    Bad management, lack of organisation, bullying CEO, powerless HR. No management training for managers, none are interested in developing team members just about taking the credit for their ideas. Managers have horrendous time management, often not turning up to meetings (without letting anyone know) organised by lower members of staff and if they do turn up they are just on their phones or laptops. Total lack of respect for people ranked lower. CEO is nothing a bully. Always looking for someone to blame the progress BB has instead of taking accountability. HR conduct a lot of mental health awareness training/campaigns but when you flag a real issue or complain about management you’re likely to find yourself fired, put on review or totally ignored. HR is lovely but is powerless because the CEO’s own the company and behave horrendously without consequence. No maternity pay. With the workforce being predominantly female you’d think they’d have a better package for women who get pregnant. This is probably why they don’t have many female employees over the age of 35. Most women leave because they know they cannot afford to have a child and work here and they certainly won’t be supported. No sick pay or support for anyone on long term sick leave. Ridiculously high staff turn over. When this was flagged to Senior Leadership Team one member answered with the response of “this shows we train good people”. I would be more impressed if they were interested in keeping “good people”. Majority of staff are fearful about the longevity of their careers here. People just get fired for absolutely no reason and there’s no reassurance or explanation of big changes/decisions. A couple of years ago they pushed out an entire buying team to bring in a new account management team and now they’re pushing out the entire account management team to bring in a buying team.

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  5. Helpful (2)

    "Horrendous culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Beauty Bay full-time

    Pros

    The generous staff discount on products

    Cons

    I witnessed a lot of people being unfairly treated while on maternity leave (demoted/managed out) which I found quite distressing and was part of my reason for leaving. For a company with so many female employees this was quite shocking. Peoples' objectives set independently which creates friction where they contradict. Management happy to sit back and let them fight it out to see who wins. Not a collaborative or team culture. HR were nice people and understood the difficult circumstances but they were not empowered to resolve. As many have suggested, there was lots of micro-management which made it difficult for people to develop themselves

  6. Helpful (1)

    "Awful place to work with bulling senior leadership team and a massive blame culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Beauty Bay full-time for more than a year

    Pros

    Free breakfast, flexi time & exciting young colleagues in lower management.

    Cons

    Senior Leadership teams encourage a bulling atmosphere, managers would call you on the weekend, at 5am in the morning, 9pm at night, when youre off sick and even on holiday. There is a massive blame culture here with people getting let go left right and centre for things that are beyond their control. Senior Management will instruct and not let people do their jobs independently but then fire people when their instructions fail. There is no sick pay & no maternity pay. Complete lack of support for anyone going through mental health issues even when the majority of stress and anxiety was created by the negative environment within the business. Completely unhealthy place to work with people fearing for their jobs constantly. Lack of progression opportunities and hardly any opportunity for pay rises. Pay is grossly below industry standards. Management expect you to work 40+ hours a week with little to no recognition of achievements. You can't complain to HR because Senior Management own the company so there are no consequences at all. HR is lovely but hands are tied.

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  7. "wouldn’t recommend"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Creative in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Beauty Bay full-time for more than 3 years

    Pros

    Free Breakfast, encouraged to take lunch breaks away from desk

    Cons

    Micro managed, bad communication, perks taken away - free parking and bonuses. No progression, no staff reward and bad staff retention

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  8. "Agency for over 5months"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Beauty Bay Packer in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Beauty Bay full-time for less than a year

    Pros

    The manager and team leader(pm shifts) are the best they make us work at the high level to meet the deadlines, is not job to stay for years on but is good to start with. (Same thing everyday) we worked there for nearly 6 months and we thinking that we may get contracts with them. We started before Christmas so they kept our shifts but they decreased the days from 5 to 3 days as the warehouse is quiet after January. Alot of people left and got different job, but some still there as the managers liked our work and wants us to stay there. They respect people and respect who they are and get them anything that they personally want.

    Cons

    30 minutes break, I personally like to learn new experiences and other jobs that are there but until today theres nothing new always picking or packing.

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  9. "Fast growth has lead to lack of structure. Has potential to be more..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Beauty Bay full-time

    Pros

    - Have a number amazing people, who genuinely care about the company and want it to succeed - Majority of staff are young but dynamic/ambitious - Occasionally do nice things like freebies, team lunches, birthday treats, etc. - Are finally on-board with flexi-time working - Now offer a benefits package for staff e.g. health, dental care, etc.

    Cons

    - As most staff members are young, it can feel cliquey at times. This has made other staff members feel alienated/uncomfortable - Junior's being promoted by default when Senior's have left, despite having little to no management experience - Accountability, most seem to pass the buck rather than having the courage to stand up and admit they were wrong - Lack of structure in processes - Can be extremely erratic, unorganised, high pressure to turn things around fast. I understand that is retail however, a little planning goes a long way - No bonus scheme

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  10. Helpful (2)

    "Not good at all!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend

    I worked at Beauty Bay full-time

    Pros

    Free breakfast and drinks. Staff birthday treats. Discount on products.

    Cons

    Micro management. Senior team do not trust anyone or communicate with each other/employees. Unfair treatment to people on Maternity leave. Unfair treatment to employees no support given, if they feel you aren’t good enough they bring in people to replace your role behind your back and leave employees feeling upset, feeling incompetent which eventually makes them leave. Customers aren’t treated fairly.

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Found 28 reviews