Bella Italia Reviews

Updated Sep 21, 2021

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Found 181 of over 199 reviews

4.1
81%
Recommend to a Friend
78%
Approve of CEO
Bella Italia Director Lisa Gibbons
Lisa Gibbons
8 Ratings
Pros
  • "Bella Italia is a nice company to work in(in 9 reviews)

  • "Free meal after each shift from the team menu(in 9 reviews)

  • Cons
  • "Late, long hours not always a great work life balance(in 11 reviews)

  • "I cannot think of any cons of working for Bella Italia(in 5 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Progressive

      Aug 23, 2021 - General Manager in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Willing to adapt. Takes feedback on board and actions unlike a lot of other work places. Communication is great. ‘Head office’ is more like a support centre and everyone is willing to help.

      Cons

      As in any people business, you rely on people who can let you down but that’s not the company’s fault - individual restaurants and managers need to build strong teams.

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      Bella Italia Response

      Recruitment Manager

      Thank you for taking the time to leave us a Glassdoor review! It's great to hear that you really feel part of the Bella family. Thank you again and we're really glad you're enjoying your time with us!

    2. 2.0
      Former Employee, less than 1 year

      Overall : Avoid

      Sep 21, 2021 - Hostess in York, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company policy was nice

      Cons

      Messy management system and was received "threat" from one of the managers.

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    3. 2.0
      Former Employee, more than 5 years

      Just a job

      Sep 18, 2021 - Chef 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People you worked with were great

      Cons

      Poor pay Records of conversations given for the most petty reasons You are just a payroll number

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    4. 4.0
      Current Employee, more than 8 years

      Great CEO and brand Manager

      Sep 13, 2021 - General Manager in Bolton, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training and development programmes are great The apprenticeships that they now offer are fab and a big range of them Food on shift The new ceo is very people orientated

      Cons

      Weekend and evenings at work, not a huge work life balance Quite often go over contracted hours

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    5. 4.0
      Former Employee, more than 3 years

      Okay

      Sep 8, 2021 - Chef in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free food or 50% off

      Cons

      Management, your hours get cut if it’s quiet

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    6. 5.0
      Current Employee

      It's a friendly city

      Aug 22, 2021 - Restaurant Server 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There won't be stress at work

      Cons

      I have never seen any challenges

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      Bella Italia Response

      Recruitment Manager

      Thank you for taking the time to leave us a Glassdoor review! It's great to hear that you really feel part of the Bella family. Thank you again and we're really glad you're enjoying your time with us!

    7. 4.0
      Current Employee, less than 1 year

      Waiter

      Jul 28, 2021 - Server/Waiter 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly staff, good food and normally there are nice customers here

      Cons

      It can be busy and stressful. Staff speak mostly Italian so can be stressful being the only English person there when everyone is speaking Italian

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      Bella Italia Response

      Recruitment Manager

      Thank you for taking the time to leave us a Glassdoor review! It's great to hear that you really feel part of the Bella family. Thank you again and we're really glad you're enjoying your time with us!

    8. 1.0
      Current Employee, more than 10 years

      Lack of diversity and lack of loyalty

      Aug 15, 2021 - Restaurant General Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Was good 2 years ago

      Cons

      Lack of loyalty to people just a number Lots of good people have left or been forced to leave Lack of diversity in mgt and senior mgt Lack of progression in ethnic minorities for senior mgt Preselection for any job opportunity’s Long and extra hours expected no extra pay and no chance of getting time off to get it back They only want people who are yes people Lack of communication Lack of understanding the customer needs changing menu consistently with little notice Nothing has changed just a Name change since administration last year

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      Bella Italia Response

      Recruitment Manager

      We are really sorry to hear your views on Bella Italia. As a company, we pride ourselves on the fantastic company culture and environment that has been created over the years. We would really like to discuss your feedback with you further. To do so please contact us at recruitment@bigtablegroup.com to arrange a suitable time.

    9. 4.0
      Current Employee

      decent job for short while

      Jul 23, 2021 - Door Host 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good environment happy people life

      Cons

      very busy lots of screaming chikdren

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      Bella Italia Response

      Recruitment Manager

      Thank you for taking the time to leave us a Glassdoor review! It's great to hear that you really feel part of the Bella family. Thank you again and we're really glad you're enjoying your time with us!

    10. 1.0
      Former Employee, less than 1 year

      Not a good place to work

      Aug 9, 2021 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Incredibly long hours, not paid! Little flexibility on working hours. Not a good place to work in.

      Cons

      The only positive point was that we had free meals and I was lucky to have a nice team to work with

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      Bella Italia Response

      Recruitment Manager

      We are really sorry to hear your views on Bella Italia. As a company, we pride ourselves on the fantastic company culture and environment that has been created over the years. We would really like to discuss your feedback with you further. To do so please contact us at recruitment@bigtablegroup.com to arrange a suitable time.

    Viewing 1 - 10 of 181 Reviews

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