Bella Italia Reviews | Glassdoor.co.uk

Bella Italia Reviews

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Found 70 reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
95%
Approve of CEO
Bella Italia CEO Steve Richards
Steve Richards
35 Ratings
Pros
  • "Bella Italia is a part of big and growing company called CDG(in 6 reviews)

  • "Free meal, coffee, drinks at work(in 5 reviews)

Cons
  • "Long hours, high expectations, zero work-life balance(in 8 reviews)

  • "Bella Italia always help to solve the problems and make customers and staff happy, I have so far never had a down situation in the company(in 4 reviews)

More Pros and Cons
  1. "For such a huge company as CDG is, it does feel like family as advertised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia full-time for more than a year

    Pros

    Great career progression and opportunities Always someone there to help you when needed

    Cons

    A lot of paperwork for the management team, but then I suppose it is difficult to control so many sites without it. However, I do believe it can be reduced.

    Bella Italia2019-04-26

    Bella Italia Response

    May 1, 2019People Team Administrator

    Ciao! Thank you for taking the time to leave a review for us. It's great to hear that you enjoy working for Bella Italia. Paperwork has to be done for the smooth operation. We know it's not the jolliest part of the role, but once it's done, you can focus on other parts of your role. ...

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  2. "Xxx"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia full-time for more than 4 years

    Pros

    Very friendly co- workers. Nice atmosphere you are feeling like you working with your family.

    Cons

    I would say it's very nicewirk for BI but l think we do have many vouchers and discounts.

    Bella Italia2019-04-24

    Bella Italia Response

    May 1, 2019People Team Administrator

    Ciao! Thank you for taking the time to leave review for us. It's great to hear that you are enjoying working for Bella Italia. A great team can support you and make sure that you feel at home.. just like yours! If you would like to talk further in regards to your feedback on the discounts, ...

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  3. "Deputy manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Deputy General Manager in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia full-time for more than 4 years

    Pros

    Big company, lots of restaurant

    Cons

    Not necessary pay you what you deserve. Promising but don’t doing

    Advice to Management

    Don’t promise do it

    Bella Italia2019-04-29

    Bella Italia Response

    May 7, 2019People Team Administrator

    Ciao! Thank you for taking the time to provide us with feedback. I am sorry to hear that you felt upset regarding your payment. I would be more than happy to look in to it for you and help resolve it for you. Please feel free to contact me on lilla.kalmar@casualdininggroup.com and ...

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  4. "Great place to work! Especially if you want to move up quickly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia full-time for more than a year

    Pros

    Great team, a lot of opportunity for growth and training within with schemes set up for this purpose. Good bonus and wage structure. Great discount on food and drink at a few restaurants owned by the same company.

    Cons

    Just typical issues of working in the hospitality sector.

    Bella Italia2019-04-15

    Bella Italia Response

    May 1, 2019People Team Administrator

    Ciao! Thank you for taking the time to leave review for us. Teamwork makes the dream work. We love when our teams are achieving daily goals together and share their success with the rest of our brand. Moving up requires hard work first and commitment. If you need any further support, ...

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  5. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Islington, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia full-time for more than a year

    Pros

    Bella Italia is a nice company to work in. It's like a family. Working here, you get many opportunities and a lot of experience that will benefit your life, as well as meeting many various types of people.

    Cons

    Some of the discounts, such as wuntu, tend to attract a certain type of customer base that are less likely to want to buy starters, sides, desserts and drinks. As a result, the company makes less profit.

    Advice to Management

    The management are amazing. I have no advice to offer but to continue doing what they're doing.

    Bella Italia2019-04-10

    Bella Italia Response

    May 1, 2019People Team Administrator

    Ciao! Thank you for taking the time to leave review for us. It's great to hear that you are enjoying working for Bella Italia. It's true, we are the La Famiglia and w make sure that you will get a lot of experience which will help you to step up later on. We really appreciate all ...

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  6. "Really good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waitress 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia full-time for more than 2 years

    Pros

    The company is really pretty good, it gives you opportunities to develop quite quickly. I have been working for Bella Italia for almost two years and I am more than happy.

    Cons

    I find nothing negative in the company.

    Bella Italia2019-03-20

    Bella Italia Response

    March 21, 2019People Team Administrator

    Ciao! Thank you for taking the time to leave review for us. It's great to see that you feel happy at Bella Italia! Providing opportunities for our Bella hearted people is one of our priority and it's great to see that you feel that the time flies. Thank you once again for your review ...

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  7. "bar staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bella Italia part-time

    Pros

    was able to move position freely (due to lack of money as I was a runner) food during breaks 50% discount to all CDG stores

    Cons

    poor management bullying lack of shifts / too many hours booking holiday and still having to work

    Advice to Management

    don't steal money from the company

    Bella Italia2019-04-03

    Bella Italia Response

    April 9, 2019People Team Administrator

    Ciao! Thank you for taking the time to provide us with feedback. We would love to share our food with all of our employees and to make it possible we are pleased to provide 50% to our people. However, I am sorry to hear that you have bad experience during your employment at Bella. ...

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  8. "Assistant General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia full-time

    Pros

    Great training, stepping up opportunities. Great team to work with, support from the senior managers and and amazing food.

    Cons

    Too many discounts and promotions

    Bella Italia2019-03-12

    Bella Italia Response

    March 19, 2019People Team Administrator

    Ciao! I am so glad to hear you enjoy your time working for Bella! Our Leadership Academy makes sure that people who would like to progress their career and working hard for it will get the chance to move to the next level. If you have any further feedback please do get in contact ...

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  9. "General Manager Bella Italia (CDG)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Crewe, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bella Italia full-time for more than 4 years

    Pros

    Lots of Opportunities open to the right person, Very People Based business, internal progression one of the business strengths, Very happy with my position and restaurant!

    Cons

    Work Life Balance, can take a hit sometimes, but not all the time.

    Bella Italia2019-03-11

    Bella Italia Response

    March 19, 2019People Team Administrator

    Ciao! Thank you for taking the time to leave review for us. It's great to see that you enjoy working at Bella Italia! Our L&D team is working hard on our employee's progression. We have an Employee Assistance Programme, please get in touch with me on lilla.kalmar@casualdininggroup.com ...

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  10. "review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Peterborough, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Bella Italia full-time for more than 2 years

    Pros

    I have a great area manager, I am left to run my business but help is available when needed.

    Cons

    None really, labour can be tough but hey its tough everywhere

    Advice to Management

    offer more recognition to base level staff

    Bella Italia2019-03-08

    Bella Italia Response

    March 19, 2019People Team Administrator

    Ciao! Thank you for taking the time to leave review for us. It's great to see that you feel being supported at Bella Italia! We really appreciate your feedback. We love using Workplace for employee recognition just as the gift vouchers. If you would like to have a chat, please get ...

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Found 70 reviews