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Bet365 Reviews

Updated 21 May 2017
102 reviews

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Full-time Part-time

3.3
Star Star Star Star Star
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Approve of CEO
Bet365 Co-CEOs Denise and John Coates
Denise and John Coates
55 Ratings

102 Employee Reviews

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Pros
  • The job provides a good salary, for interesting challenges every day (in 14 reviews)

  • Pay well, career progression, free coffee (in 10 reviews)

Cons
  • Top heavy on Team Leaders and Seniors (in 9 reviews)

  • Der Ort Stoke on Trent ist nicht der beste Standort (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Forward thinking business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Operations Engineer in Stoke-on-Trent, England
    Current Employee - IT Operations Engineer in Stoke-on-Trent, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bet365 full-time (More than 3 years)

    Pros

    Fast pace and cutting edge technology, with a focus on improving and pushing the boundaries of what is possible in a large user website with growing Internet traffic

    Cons

    Not applicable, this is a great company to work for and I would recommend joining to anyone who is interested

    Advice to Management

    More competitive salaries


  2. Helpful (2)

    "A great place to work, just not quite my cup of tea!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Manchester City Centre, England
    Former Employee - Senior Software Developer in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bet365 (Less than a year)

    Pros

    Willingness to embrace new technologies and creative solutions.
    Fantastic new office in Central Manchester.
    Talented and friendly team.

    Cons

    Can be duplication of effort between competing engineers in different teams.
    A hint of 'too many cooks' about some of the development/testing processes.


  3. "Manchester - bet365"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester City Centre, England
    Current Employee - Anonymous Employee in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bet365 full-time (More than 5 years)

    Pros

    Fast pace and forward thinking company and working with motivated people, work / life balance was encouraged and peoples views and opinions respected

    Cons

    Not applicable, this is a great company to work for and I would recommend joining to anyone who is interested

    Advice to Management

    The management in Manchester office is great to deal with.


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  5. "Bet365 Manchester Branch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Junior Developer in Manchester City Centre, England
    Former Employee - Junior Developer in Manchester City Centre, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bet365 full-time (Less than a year)

    Pros

    - Solid, forward-thinking management. In Manchester I felt they were very approachable and offered me a lot of guidance which was helpful as one of the younger employees.
    - Modern development approaches, feedback is taken seriously and people are adaptive.
    - As a developer I found the codebase and general approaches to be very nice to work with, the in-house framework in particular is very impressive.
    - The Manchester branch is new and growing, lots of fresh faces and motivation- good atmosphere.
    - Saw quite a few people move or be encouraged to move up the ladder during my time there.

    Cons

    No big issues with the job, was there just over nine months and I left to move back down south. The area is a bit pricey so you may need to commute.


  6. Helpful (1)

    "Worked like dogs."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telebet Advisor in Stoke-on-Trent, England
    Current Employee - Telebet Advisor in Stoke-on-Trent, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Bet365 full-time (More than a year)

    Pros

    Staff canteen
    Good betting tips from colleagues in trading
    Double time on bank holidays
    Clean office
    Close to bus stop

    Cons

    Poor department management
    Low pay
    High call volume, rarely time between calls die to being understaffed constantly
    1 weekend off out of 4
    10 hour weekend days
    Little chance of progressing in the company
    People tend to be singled out by the mgmt in the department.

    Advice to Management

    Look after your staff better, please.

    The morale of the department is at an all time low, we are doing the work of two people most of the time (verification tasks and completing the telebet calls) and yet being paid bottom dollar in the company.

    Would I recommend bet365 as an employer to my friends and family based on my experience? No.


  7. Helpful (1)

    "A Very Corporate Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Department in Stoke-on-Trent, England
    Former Employee - IT Department in Stoke-on-Trent, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bet365 full-time (Less than a year)

    Pros

    The company has a very large budget to spend to spend on tools and software.
    The offices are new and very pleasant.
    There are some very smart people who are very passionate about their job.
    A fairly relaxed environment with minimal micro managing.

    Cons

    The companies sole care is money, they show minimal care towards the staff and are more interested in revenue and have yet to realize that happy and motivate staff will produce better work. I previously worked at a company that did this and the staff moral and enjoyment people had from coming to work was noticeably different.
    Job roles are very defined with very very little flexibility to see projects through to the end or have exposure to different areas allowing you to develop.
    It is incredibly hard to progress at the company, during my time there i saw multiple people with lots of capabilities unable to progress as it is more down to time than competency

    Advice to Management

    Focus more on staff moral and recognising the employees who deserve it and allow them to progress


  8. Helpful (5)

    "Career path based on who you know, not what you've achieved"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ex Infrastructure Engineer in Stoke-on-Trent, England
    Former Employee - Ex Infrastructure Engineer in Stoke-on-Trent, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bet365 full-time (More than 3 years)

    Pros

    Gym membership for some, good parking for some. Great offices, free coffee, great restaurant

    Cons

    Left because i had to arrive a full hour before i started work while management could arrive late, have extended lunches and park in a separate car park. Very two tier "them and us" culture was developing. If you don't know the right people in management then you're held back, even if you meet and exceed objectives.

    No training. No progression. No recognition of work achieved. Others flourish depending on their closeness to Team Leaders.

    Top heavy on Team Leaders and Seniors. No room to flourish. SLA driven and the few remaining normal engineers are punished.

    Advice to Management

    Remove the boys culture developing in Infrastructure.


  9. "ML CAA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stoke-on-Trent, England
    Former Employee - Anonymous Employee in Stoke-on-Trent, England
    Recommends
    No opinion of CEO

    I worked at Bet365 full-time (More than 5 years)

    Pros

    The salary is higher than the average in terms of customer service jobs. Great benefit package and multicultural environment.

    Cons

    Poor internal mobility and poor flux of information among the various level of CS. The possibility of progress depends on the level of friendship with supervisors and managers.


  10. Helpful (2)

    "Strong company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Development Database Administrator in Stoke-on-Trent, England
    Former Employee - Development Database Administrator in Stoke-on-Trent, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bet365 full-time (Less than a year)

    Pros

    Salary at top end of spectrum for related positions.
    Get to work with some extremely knowledgeable people with great skills.
    Free tea and coffee, good perks

    Cons

    Quite a pressurised environment, employer definitely get there pounds worth out of employees.
    Some requirements to work very unsociable hours.

    Advice to Management

    Management are actually doing a great job


  11. Helpful (2)

    "Manchester is definitely a good place to be"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Manchester, England
    Current Employee - Senior Software Developer in Manchester, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Bet365 full-time (More than a year)

    Pros

    Working in the Manchester office definitely better than Stoke. The office is nice and new and is in a great location, the atmosphere is pleasant and **some** of the technology is good. There are a lot of interesting challenges to solve and learn from.

    It can be quite fast paced but are tolerant of issues that context switching and time pressures can lead to.

    Money is good and the work life balance is pretty good. There is no expectation of answering work emails outside of work hours for example.

    Cons

    Some of the Stoke people are territorial but its a growing business so that's understandable.
    Some of the managers think that knowledge is power and hoard that power.
    Some legacy technology that is hard to avoid.
    Comms in general about the business and where your fits in can be hard to come by

    Advice to Management

    Be more open with staff about what's happening, what's coming and how things work.


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