Bet365 Employee Reviews about "tea and coffee"

Updated 14 Dec 2020

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3.6
62%
Recommend to a Friend
68%
Approve of CEO
Bet365 Co-CEOs Denise and John Coates
Denise and John Coates
218 Ratings
Pros
  • "good salary and very good environment(in 55 reviews)

  • "Free tea and coffee at your desk three times a day, might be so you don't get up(in 23 reviews)

Cons
  • "You hear complain from the customer and from the team leaders/ sups(in 18 reviews)

  • "Stoke-on-Trent is depressive place to live(in 17 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "tea and coffee"

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  1. Helpful (3)

    "Excellent company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Infrastructure in Stoke-on-Trent, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bet365 full-time for more than 10 years

    Pros

    Great opportunities to move around the company, having myself worked from the bottom up (Currently in my 5th Position) Good facilities in regards to the canteen and Free Tea & Coffee (Including them being brought to your desk by the Tea Ladies). - Annual Bonus - Gift Vouchers at Xmas - Paid for Christmas Parties - Gym Membership - Vouchers when your Married or Have a Child - Long Service Award Certificates in recognition for 5, 10 and 20 years service including Gift Vouchers for reaching these. - Subsidized canteen - Cycle to Work Scheme - Company Car Scheme - Mobile Phone Package Discounts (Vodafone) - Free Parking (Although limited) Plus other benefits which were recently introduced. - Good working relationships with other teams - Approachable staff - Management which will always listen to your problems, an open door policy even if they cant always resolve you will be listened to. The company has gone Strength to Strength over the years and is always improving its working conditions for staff, couldn't imagine working at any other place at this moment in time.

    Cons

    - You need to be here for 8am to get a Parking Space if you start at 9am (Although the company doesn't have to provide parking) - Inadequate amount of toilets for the number of staff in Stoke office. - Feels like the teams have enough staff to make the teams the best they can be. - Bonus figures are provided in 1-2-1 meetings without being prior discussed with staff. - Lack of PDP for Staff - Lack of Training & Courses

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  2. COVID-19
    Helpful (6)

    "Soul destroying"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Bet365 full-time

    Pros

    -Free tea/coffee on shift -Good salary

    Cons

    -No work life balance, expected to work every weekend, 7 days in a row, late shifts early shifts and rota changing every week - Micromanagement everyone below a TL or a sup gets treated like dirt. Management don’t even bother to look at you, learn your name or say hello to you on shift - No sympathy for mental health (mine suffered massively whilst working at bet365) - very strict office have to sit in seating plans, talking to people next to you is frowned upon, breaks are timed to the second even toilet breaks - parking is awful don’t expect to get a space if you start any later than 8am - Handling of Covid was awful, rushed us back into the office with far too many people, unsafe working conditions, no flexibility or sympathy to people worried about Covid

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  3. COVID-19
    Helpful (8)

    "1980s company in 2020"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer in Stoke-on-Trent, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Bet365 full-time for more than 5 years

    Pros

    Free tea and Coffee. Free gym membership Good starting salary Job security is high

    Cons

    This place is a boys club, it's clicky. If your face doesn't fit you won't go anywhere. If it does good for you you'll go far. The management structure is something out of the 1980s, and they make poor decisions constantly. The handling of covid has been particularly poor. Rushing everyone back to the office as soon as they can when most can do they're jobs just as well at home. My departments management just see developers as a payroll number and it's hard to get noticed. Even if you do it's unlikely the management will listen to your technical advice. They also never tell you what's actually going on but expect you to know everything. They are also lazy and childish. The amount of emails I don't get a reply to is unbelievable.

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  4. Helpful (10)

    "1980s style office in 2020! Not great for modern software development."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Stoke-on-Trent, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bet365 full-time for more than a year

    Pros

    Company has had first-mover advantage in online betting, so huge profits and rewards are reaped by the directors and senior management. The company is still growing, if you can live with the culture it might be a place to consider. Free tea and coffee at your desk three times a day, might be so you don't get up!

    Cons

    Very staid office environment and management. Strict clear desk policy, deathly quiet office, talking to colleagues longer than five minutes discouraged, not at all agile in the development approach, large technical debt carried - just look yourself at the HTML behind its web pages, strict no download policy (has to go through infosec for everything), youtube blocked, no laptops unless senior or on-call so huddle to collaborate with colleagues isn't impossible, next to no communication from senior management apart from orders barked out by HR, although the place is full of tech staff knowledge sharing is completely absent. It's the 1980s in a modern office. Stoke office is packed, no parking spaces left after 7.30 am unless management, queuing for toilet cubicles, subsidised canteen but not high quality and 50p for toast as an example does not feel like a bargain. Manchester office is better, but has to be, as the competition for good IT staff is strong there.

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  5. "Advisor"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stoke-on-Trent, England

    I have been working at Bet365 full-time for more than 3 years

    Pros

    * Decent money for the area * Good benefits for international employees * Friendly co-workers * Free coffee/tea (free, not necessarily good)

    Cons

    * A company built on mistrust, you are treated like a child with all the ridiculous employee guidelines * Absolutely useless company structure, lines of communication obfuscated by "the right procedures", higher management especially clueless

  6. Helpful (4)

    "This business will destroy your mental wellbeing, then your soul."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Various Roles Across Several Operations Departments in Stoke-on-Trent, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bet365 full-time for more than 5 years

    Pros

    Free Tea and Coffee You’ll save a fortune by missing out on all your friends and families events because you’ll be here! More than minimum wage

    Cons

    Middle management. Parking. Working hours. Politics. Nepotism is rife. Industry impact on society. Lack of duty of care towards staff. Each department is a Silo. No meritocracy.

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  7. Helpful (11)

    "Abandon all hope ye who enter here"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Database Administrator in Stoke-on-Trent, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Bet365 full-time for more than a year

    Pros

    1. Better than average salary for the area. 2. Free tea and coffee at your desk.

    Cons

    1. It's Stoke-0n-Trent. 2. The business is all about taking money from people and proving nothing in return except possibly crippling debt. 3. Unpleasant work environment (there are now far more people in the building than what it was designed to hold) 4. Noise (some teams in the office do the minimum work and the maximum amount of shouting, not caring about those people who trying work) 5. Miniature desks (battery hens would feel cramped) 6. Miniature car park (if you start at 9 a.m. you have to be in before 8 a.m. to get a space or else you will have to park on the streets a long way away. This suits management as most people get there an hour early and start work rather than sit in their cars) 7. A total lack of training (why would management want you to improve yourself and risk you leaving) 8. Free tea and coffee at your desk (management don't want you to leave your desk, you're not productive when you are away from your desk) 9. You’re just a number (the only reason you are there is to add to the already obscene profits) 10. No career progression (depending on who you know)

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  8. Helpful (22)

    "Boys club. Talent and skills mean nothing in Infrastructure"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Infrastructure Engineer in Stoke-on-Trent, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bet365 for more than 3 years

    Pros

    Free Costa Coffee, tea and big company restaurant. No dress code. Free gym. Latest tech, some great knowledgeable engineers.

    Cons

    It's not what you know, it's who you know. You will never move up the ladder unless you get pally with management or go for Friday beers after work. Everybody within the Infrastructure teams are aware of this, but are trapped by high pay (for the area), a lengthy notice period and the fact that this is a big local company which looks good on CV's. - I have seen staff continually exceed all expectations, working hard, creating benefits for the team and contributing hugely to the department. However, year after year they are passed over for promotion, with the regular March promotions going inexplicably to people who have contributed little and have lower skillsets. I have personally seen those move up the ladder who are clearly less qualified, and it's both disappointing and sad to see. - Concerns raised to management are ignored or contested. I've known fellow staff, who have met their set objectives year after year without recognition, raise concerns further and further up the management chains - from Team Leaders, to Managers and above, but nothing changes. There's a widespread feeling that raising concerns worsens any prospects of promotion. - Despite efforts to introduce objective-based career reviews, the final decision is made by one or two people and these objective scores are ignored, which makes it pointless. - Many Team Leaders have been given their jobs because they are friends of the department Manager(s) and are frankly terrible at their jobs. Although their job title is higher, they will usually be on less money than Engineers within their teams, and make bad choices because they don't have the experience, tech skills or knowledge. When challenged by knowledgeable engineers, concerns are dismissed and the Team Leader will nearly always get the backing of management no matter what. Sometimes Team Leaders will pass on engineer recommendations as their own, taking credit for them if the management agree. It's a toxic and lose-lose environment which has not changed for years. - Lack of training courses. A noticeable disrespect and distrust between management and technical engineers. - Constant time-checking of breaks (30 minutes at lunch strictly observed) is performed via your security pass. You do not have time to walk to the shops and back at lunch so you're trapped in the staff restaurant. You feel controlled and monitored at all times. - Absolutely no trust whatsoever between the company and staff. The lack of respect due to "friendly promotions", the incredibly weak Team Leaders, the complete ignorance of engineer recommendations or concerns and the close time monitoring means that lots of staff work almost to rule - walking in the office at exactly 9AM and walking out at 5.30PM - like a factory horn has gone off. - Due to the heavy time-monitoring and the car-park situation (not enough spaces) it is normal to see staff sitting in their cars for 40-45 minutes until 9AM, where everyone walks in at the same time. You will need to arrive at around 8.15 to get a space on the company car-park. Due to big queues you will not leave that car-park until 6PM. Local parking is very difficult.

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  9. Helpful (4)

    "Machiavellian Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Compliance in Stoke-on-Trent, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Bet365 full-time for more than 3 years

    Pros

    - Free tea and coffee - Lots of toilets

    Cons

    - Sexist environment - women get paid less for exact same job role and responsibilities - People are promoted based on their "friendship" status with management and not their skill-set. This results in clueless managers relying on their staff for everything and they are getting paid significantly less - Made out to be "open-door" yet managers strongly encourage you never to chat with senior management and in-fact, you should fear them. Very paranoid and political environment where you are not allowed to have a voice - If you are forward-thinking, creative, and want to do well for yourself, then this is NOT the company for you. All your ideas and plans (no matter how small) go in to a long list which is to be approved by management who will rip it apart without feedback. Very slow moving company. - Management pass your months of hard work off as their own - very toxic and sneaky - Lack of personal development/training and support for employees suffering from illness

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  10. Helpful (14)

    "Ugh - the worst experience ever in ridiculous world"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - European Customer Account Advisor in Stoke-on-Trent, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Bet365 full-time for less than a year

    Pros

    Fresh coffee/Tea also brought to your table Modern building site Some benefits when you stay for long There is nothing more

    Cons

    I don't know where to start first: - Customer service based within one open space floor, no dividing walls, no offices - just open floor plan where all positions sits together pretending they are being busy and lurking behind your shoulder. Very unpleasant atmosphere. - Absolutely ridiculous bossing system. Management incapable, Supervisors under pressure due to instant surveillance of management and Team leaders incapable as well. Absurd bureaucracy all around. They say that everything (procedures, workload) are organised, but this is far away from true. Nobody know what the other do. That's the true. - Team leaders dividing their team, no support, no team leading experience. Team leaders are being promoted from advisor position not because of earned skills nor experiences gained during their job, but due favouritism with superior and management. So there are instances where Team leader promoted with no clue how to drive its team with poor training provided. Extreme favouritism taking place in this company. - arrogant management sector who is responsible for whole the structure (supervisors, team leaders, advisors ...). Management team barely say hello when entering premises which reflect negative mood to all other. Supervisors - Frigging individuals who are just following procedures and their staff are just moving numbers. No human treatment at all. Everything is just played game. Most of them works there for number of years because they feel financially comfortable for what they are doing and that's why they are called wimpy. Unfair treatment throughout all departments whatsoever. Advisors treated like animal with no right, just numbers and filled column, that's all. - RIDICULOUS parking system where you have to come hour earlier in order to get your car parked on designed place. Parking system works on first come first serve basis, however if you park somewhere else behind company, they will receive a phone call and will come to you which might lead in disciplinary action. Late shift there is not a chance to get your car parked at all. Very frustrating situation on a daily basis. - Good salary and bonus scheme: why mentioned in Cons? Because that is only reason most people stay at the company and do nothing about themselves as they feels too comfy. After few months people accommodated at work they just complain and do nothing about it. - Talented and Skilled people not welcomed and waste their time. If you feel you can bring something new, don't do it as nobody will appreciate it. You hear just "We'll get back to you later" What a shame. Overall the job position is suitable for those who doesn't want to achieve their goals, even if they are promoted to leading position - it means nothing as they are unusable in other world. Shift pattern based on whatever day you have to work will ruin your life as the time goes.

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