Bet365 Employee Reviews about "working hours"

Updated 20 Nov 2020

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3.6
63%
Recommend to a Friend
68%
Approve of CEO
Bet365 Co-CEOs Denise and John Coates
Denise and John Coates
218 Ratings
Pros
  • "good salary and very good environment(in 55 reviews)

  • "Free tea and coffee at your desk three times a day, might be so you don't get up(in 23 reviews)

Cons
  • "You hear complain from the customer and from the team leaders/ sups(in 18 reviews)

  • "Stoke-on-Trent is depressive place to live(in 17 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "working hours"

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  1. COVID-19

    "Fantastic Company So Far! (Graduate)"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Database Administrator (Database Administrator) 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bet365 full-time for less than a year

    Pros

    One of the key differences that I’ve clearly noticed is the respect you get from your peers and managers in the office. Colleagues support you and don’t mind you asking them any sorts of questions that you think are silly. They clearly understand that by asking questions, you will learn the ropes much more easily. Although in University you would get support, this would primarily only be during the lecturer’s office hours, whereas everyone at work has a fantastic knowledge and are fine for you to ask them anything, anytime. It was evident straight away that bet365 want me to continue learning. I honestly feel like I’m back at University sometimes with the amount of learning I’m actually doing. Senior members would give lessons using real world examples from bet365, which is fascinating and a great way to teach using the bet365 infrastructure. As well as this, a free subscription to Pluralsight is also given to us to allow us to learn, as well as encourage self-learning when there is not much work to do. I am also being sent on a range of third-party courses all arranged from bet365. This is a fantastic commitment and investment into me, which I greatly appreciate. I feel highly valued and an important cog in the team, despite only being here for 2 months. The amount of time, money and resources that have been used on me so far is fantastic. I also have weekly one-to-one meetings with my manager where we discuss what I’ve done in that week, and also about how I am doing as a whole. This is great because it promotes a strong relationship with the manager, which makes coming to work that much better. I’ve worked part-time jobs during University where the managers only cared about meeting sales figures, whereas bet365 clearly value and respect their staff.

    Cons

    Quite long working hours but I'm use to this from University. Coronavirus had meant that I had to onboard from home. However, they sent me a laptop and all the equipment that I need Not really that many cons!

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  2. "Great job, great people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sport Analyst in Stoke-on-Trent, England

    I have been working at Bet365 full-time for more than 5 years

    Pros

    Salary, people are really friendly

    Cons

    Long working hours during the week


  3. Helpful (4)

    "This business will destroy your mental wellbeing, then your soul."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Various Roles Across Several Operations Departments in Stoke-on-Trent, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bet365 full-time for more than 5 years

    Pros

    Free Tea and Coffee You’ll save a fortune by missing out on all your friends and families events because you’ll be here! More than minimum wage

    Cons

    Middle management. Parking. Working hours. Politics. Nepotism is rife. Industry impact on society. Lack of duty of care towards staff. Each department is a Silo. No meritocracy.

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  4. "Customer service advisor"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stoke-on-Trent, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bet365 full-time for more than a year

    Pros

    Really good pay, nice place to work

    Cons

    Shift and long working hours

  5. "Customer Service Advisor"

    3.0
     

    I worked at Bet365

    Pros

    Above average salary in theatea

    Cons

    Too much unsocial working hours

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  6. Helpful (5)

    "Former Customer Service Advisor employee"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bet365 full-time

    Pros

    > Good pay for call centre work > Easy enough to be considered with customer service background

    Cons

    > Management structure > Anti social working hours > Didn't feel supported in the role

  7. Helpful (3)

    "Good place to start out"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Test Analyst in Stoke-on-Trent, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Bet365 full-time for more than 3 years

    Pros

    - The potential for career progression if you work hard, and the salaries were quite good, based on the location of the company. - Working with some talented harding working individuals.

    Cons

    - Company culture could be better, the majority of management and staff work in fear. - Office location, the office is in Stoke-on-Trent, it's ok but it means that the company struggles to recruit. - Working hours, the expectation is to work through lunch breaks and late.

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  8. Helpful (17)

    "Very bad experience"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Software Developer in Stoke-on-Trent, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bet365

    Pros

    Salary is relatively competitive for the area

    Cons

    Codebase antiquated. Test coverage minimal. Development methodologies haphazard. Working environment appalling. Working hours demanded far exceeded contracted hours. Line management naive. Company culture fearful and blaming. Forelock-tugging deference to the Coates family toe-curlingly embarrassing. This company's market position is easily assailable and it isn't in a position to fight back.

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  9. Helpful (10)

    "Supervisor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stoke-on-Trent, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Bet365 full-time for more than 3 years

    Pros

    Good salary, very varied work, decent staff membres, pension scheme, no redundancies,

    Cons

    micro management, far too many procedures, disciplinary action threat for any kind incorrect behaviour like being sick/late three times, big brother constantly watching, overkill with development plans, working hours unsociable, lack of flexibility.

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  10. Helpful (8)

    "Betting Industry leaders - Employees overlooked"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Stoke-on-Trent, England
    Doesn't Recommend
    Positive Outlook

    I have been working at Bet365 full-time for more than 10 years

    Pros

    Decent Pay Job Security Free tea/coffee Decent bonuses Good people at base level

    Cons

    Lack of support for staff No trade union Inflexible working hours Lack of work/life balance Office politics Difficult to progress Parking

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