My experience working at this clinic as a Brand Strategist was challenging and ultimately disappointing. Leadership frequently relied on micromanagement and communication often felt confrontational, which created a stressful and uncomfortable work environment. Staff turnover was high, and morale was generally low.
A significant portion of my role focused on managing the clinic’s online reputation and addressing negative patient feedback rather than improving underlying service issues. I observed practices that prioritized generating positive reviews and countering negative ones, which did not always align with transparent marketing standards.
Overall, the workplace culture felt unprofessional and emotionally draining. I would encourage leadership improvements and clearer, more respectful management practices. I would not recommend this workplace to others seeking a supportive environment.
