Bill's Restaurants Reviews | Glassdoor.co.uk

Bill's Restaurants Reviews

Updated 17 Feb 2020

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3.3
59%
Recommend to a Friend
42%
Approve of CEO
Pros
  • "Good pay, Free food on break, Nice incentives, Friendly environment, Room for good progression(in 14 reviews)

  • "Free meals on shift with a good range of options(in 11 reviews)

Cons
  • "Service charge can cause annoyance among staff(in 46 reviews)

  • "Long hours and the chefs can be rude(in 18 reviews)

More Pros and Cons
  1. "Employee benefits and able to develop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Bartender 
    Recommends
    Neutral Outlook

    I have been working at Bill's Restaurants part-time for more than a year

    Pros

    All inclusive, lots of training and respected team member

    Cons

    10% service charge to every customer but doesn’t go to any of the staff

    Bill's Restaurants2020-01-06
  2. "Balance work / home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head Chef 
    Recommends
    Neutral Outlook

    I have been working at Bill's Restaurants full-time for more than 3 years

    Pros

    Good trening for menagment and massive back up help from ops menagers and RFO’s . Balance between work and live doing 48 hours give you possibilities to grow up and lock for yours business .

    Cons

    Overtime is not paid , massive amount of emails

    Bill's Restaurants2020-02-17
  3. "Good for students or those needing flexible work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Waitress 
    Recommends
    Neutral Outlook

    I have been working at Bill's Restaurants full-time for less than a year

    Pros

    Fun, engaging place to work, staff all get on and socialise together, easy work, meet lot's of people. Can be very flexible with hours/ schedule so good if you're a student with changing availability.

    Cons

    Management are harsh on new starters, higher management often changning and bringing in new rules/ standards. Service charge included on bill does not go to staff so do not get a lot in tips.

    Continue reading
    Bill's Restaurants2020-02-13
  4. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant General Manager 
    Doesn't Recommend
    Negative Outlook

    I have been working at Bill's Restaurants full-time for more than a year

    Pros

    Good pay, hours and product

    Cons

    Disorganised, to many ops means mixed messages sent out, have to use personal email, difficult to progress

    Bill's Restaurants2020-02-14
  5. "It's ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager in Dartford, England
    Doesn't Recommend
    Positive Outlook

    I worked at Bill's Restaurants full-time for less than a year

    Pros

    Fun and fast paced environment.

    Cons

    Extremely competitive, but not in a positive sense, environment. Lack of support from superior management.

    Bill's Restaurants2020-02-17
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wait Staff 
    Recommends

    I have been working at Bill's Restaurants part-time for more than a year

    Pros

    Good pay, Free food on break, Nice incentives, Friendly environment, Room for good progression

    Cons

    Service charge can cause annoyance among staff

    Bill's Restaurants2020-01-26
  7. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server/Waiter 
    Recommends
    Positive Outlook

    I have been working at Bill's Restaurants full-time for less than a year

    Pros

    Friendly staff Friendly customers Great hospitality hours

    Cons

    Service charge is put on every bill and then isn’t given to waiters so there are no tips for staff. Not sure where that money goes.

    Bill's Restaurants2020-01-16
  8. "Wouldn't Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Computer Programmer/Analyst in London, England
    Doesn't Recommend

    I worked at Bill's Restaurants part-time for more than a year

    Pros

    Some nice management, food on shift.

    Cons

    Long hours and incredibly busy shifts. You will not see any of the service charge the customers are paying you, rarely tipped due to the service charge. No incentives or pay rises unless you're in favour of general management.

    Bill's Restaurants2020-01-22
  9. "Fine"

    StarStarStarStarStar
    Former Employee - Server/Waitress 
    Recommends
    Neutral Outlook

    I worked at Bill's Restaurants part-time

    Pros

    Staff discount, meal on shift

    Cons

    Forced to work extra shifts

    Bill's Restaurants2020-01-19
  10. "Lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - TMT 
    Recommends
    Positive Outlook

    I have been working at Bill's Restaurants full-time for more than a year

    Pros

    Free staf food, 50% discount, holiday paid, possibility to progress

    Cons

    Can be challenging sometimes. It requires lots of customer service skills and attention to detail.

    Bill's Restaurants2020-01-02

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