Black Sun (UK) Reviews | Glassdoor.co.uk

Black Sun (UK) Reviews

Updated 12 Aug 2019

To filter reviews, or .

Found 22 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
67%
Approve of CEO
David Christopherson
9 Ratings
  1. "Fun environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Black Sun (UK) full-time

    Pros

    Great team culture. Optimism to grow.

    Cons

    Nothing to report on cons

    Black Sun (UK)2019-08-12
  2. Helpful (1)

    "Fantastic opportunities to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Sun (UK) full-time for more than 8 years

    Pros

    Black Sun is a fantastic place to work, and your team-mates really are second to none. The work is engaging and challenging, and you get to work with some of the most interesting companies in the country. There are great learning and development opportunities, and plenty of ways that you can stretch yourself. There is a great sense of camaraderie, and it is incredibly stimulating to be able to go to work each day to do...

    Show More

    Cons

    The nature of the work means that it can get very busy at certain times of the year. This isn't for everyone.

    Advice to Management

    Continue to work on balancing out the work across the year - while it is the nature of the sector that work can be quite seasonal, it can be a proper hard shift at times. Engage more with senior employees - there is lots of experience there.

    Black Sun (UK)2019-07-22
  3. Helpful (1)

    "Great team spirit and people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Publishing Manager in Fulham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Sun (UK) full-time for more than 10 years

    Pros

    Black Sun have a really talented and inspiring team, it's a great place to learn a broad range of skills. You will receive the best training, with excellent career progression opportunities. Black Sun people are always in high-demand. A blue-chip client list and interesting work across all aspects of stakeholder communications. Opportunities to travel and spend time working in Singapore. Good benefits package, which...

    Show More

    Cons

    We are a service industry, so the workload can sometimes be very demanding at peak times.

    Advice to Management

    Communicate more transparently. Continue to create strategies to improve overall work/life balance.

    Black Sun (UK)2019-07-19
  4. Helpful (2)

    "Learn from the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Design Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Sun (UK) full-time for more than 8 years

    Pros

    Handful of outstanding talents Great clients Interesting and rewarding projects

    Cons

    Fulham location nature of building – doesn't promote collaborative working

    Advice to Management

    Keep doing what yore doing!

    Black Sun (UK)2019-06-20

    Black Sun (UK) Response

    June 25, 2019Black Sun

    Thanks for leaving us some feedback on your time at Black Sun. I agree that we have some great people, interesting projects and incredible clients – all of which make Black Sun an excellent place to work. I agree that sometimes our location does pose challenges – but hopefully, ...

    Show More
  5. Helpful (3)

    "Incredible opportunities to work with the best in the business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Director in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Black Sun (UK) full-time for more than 5 years

    Pros

    Black Sun is a truly meritocratic business where you get out what you put in. Real talent is spotted then well nurtured and rewarded, with people promoted quickly to reflect their capabilities and efforts. The team spirit and attitude of the people is absolutely incredible, amazing support for each other especially in challenging times. Agencies are tough places to work with some very long hours but that is to be...

    Show More

    Cons

    The workload is challenging at busy times and, whilst many people have stayed and continued to work through tough hours for a number of years, this is not for everyone and does need to be addressed by the Board as it cannot be said to be fully sustainable. The employee package is average for the market but Black Sun is a premium agency looking for the best people in the market so should consider offering a corresponding...

    Show More

    Advice to Management

    Key thing is to reduce the hours/workload during the busy periods, some can handle it but others can’t and that doesn’t mean that they can’t add great value. It will also result in more energy outside of the busy times and help the business to grow across the cycle. Maintain true openness and transparency as much as is possible. The business is full of bright leaders who understand and know how to take the business forward....

    Show More
    Black Sun (UK)2019-06-19

    Black Sun (UK) Response

    June 25, 2019Black Sun

    Thanks for taking the time to provide us with some feedback about your experiences working at Black Sun. It’s great to read that you’re enjoying your time here, and, like me, have appreciated the connections you’ve made along the way. The people are definitely our strongest asset, ...

    Show More
  6. Helpful (3)

    "A Hidden Gem’"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee -  in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Black Sun (UK) full-time for less than a year

    Pros

    Great management and lots of company events along with option to work from home. 4:30 pm finish on a Friday. Located at Fulham Palace, Black Sun has a stable, fun and engaging work atmosphere. Plenty of opportunities for growth and advancement. I feel lucky to have amazing colleagues and supportive management who have years of experience and extensive knowledge. Hands on Directors that are approachable, engaged, and...

    Show More

    Cons

    Office Hours end at 6 PM

    Black Sun (UK)2019-06-16

    Black Sun (UK) Response

    June 25, 2019Black Sun

    Thanks for taking the time to leave a review about your experiences so far at Black Sun. It’s great to read such a positive review and to hear that you’re enjoying all the great aspects of working at Black Sun. We hope you continue to enjoy your time with us, David

  7. Helpful (2)

    "Great place to learn."

    StarStarStarStarStar
    Former Employee - Recruitment and Talent Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Black Sun (UK) full-time for less than a year

    Pros

    I worked at Black Sun for just under a year and if I didn't need to relocate, I'm sure I would still be working here. There is a great opportunity to learn at Black Sun, the board members are all very approachable with an open door policy and I found that they always listened to my opinion and worked very closely with me to solve any problems I came across. The location is stunning, set in the heart of Fulham Palace...

    Show More

    Cons

    The working hours can be a bit longer than usual.

    Advice to Management

    Reduce the working hours during the off season and consider some extra benefits. I believe this will improve retention.

    Black Sun (UK)2019-05-28

    Black Sun (UK) Response

    June 20, 2019Black Sun

    Thanks for taking the time to leave us a review. We’re pleased to hear you had a positive experience, and agree that team here and our location are amongst some of the things that make Black Sun a great place to work! We’re in the process of reviewing working hours and benefits ...

    Show More
  8. Helpful (6)

    "Hard work, but if you are desperate or need a stepping stone then go for it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Black Sun (UK) full-time for less than a year

    Pros

    Great experience Great client exposure Amazing people Lovely atmosphere at times Great social activities

    Cons

    Aggressive work/life balance Poor management styles across the board mismanagement of peoples time Aggressive resourcing schedules

    Advice to Management

    Plan in advance and work with your teams to get ahead of the schedule not reacting to it

    Black Sun (UK)2019-05-22

    Black Sun (UK) Response

    June 20, 2019Black Sun

    Thanks for taking the time to feedback on your experiences so far of working at Black Sun. I agree that we have some great people at Black Sun, and it’s those people that make Black Sun a truly wonderful place to work. Off the back of employee feedback, we have also increased investment ...

    Show More
  9. Helpful (5)

    "Unethical, unkind, an absolute shambles - annual report sweatshop"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Black Sun (UK) full-time for less than a year

    Pros

    Colleagues become like a family and many friendships bloom, they are the main source of support. The coffee machine is great, as is breakfast on Friday and it's a good chance to have a conversation with people from different departments that you don't often get to see. Also, there are a lot of big name clients.

    Cons

    This is not a first class communications agency of 'storytellers'; it is an annual report sweatshop. The company prides itself on David (CEO) and HR's 'listening' and 'door always open', but this is simply untrue. By opening up to management about concerns/ issues you risk them terminating your employment (there are known cases). People disappear often, and farewells are usually held weekly (considerable in an office...

    Show More

    Advice to Management

    The Board could be improved with additions from outside the business - this could assist with ethical factors and ensure autocracy is reigned in. Check in with your conscience and ask yourself if unkindness and distrust is really the way to treat your employees. Also, staff in all departments are overwhelmed due to lack of resource. People need to tend to their lives outside of The Black Sun Way in order to achieve results...

    Show More
    Black Sun (UK)2019-06-13

    Black Sun (UK) Response

    June 24, 2019Black Sun

    I am always happy to receive and comment as objectively as I can on any feedback but in this particular case, I find it very hard to do so. That is because I simply do not recognise the business you are describing or any of the numbers you have quoted. Taking a step back, I would ...

    Show More
  10. Helpful (6)

    "Friendly, hardworking colleagues - outdated management style that doesn't invest in its workforce."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Black Sun (UK) full-time

    Pros

    The people at Black Sun are bright, hardworking, kind and supportive. Some big name clients. A refreshed and approachable HR team that really wants the best for employees (much needed).

    Cons

    Very poor employee package in terms of annual leave, pension and perks. Pay seems to be average for the industry. The culture at Black Sun is corporate and top down with a dictator leadership style. Plenty of employees are able to navigate this and are fine at Black Sun, but others aren't and seem to work quite timidly. There's a real lack of trust from management towards employees. Not a culture where your...

    Show More

    Advice to Management

    Cyclical delivery patterns is something all agencies face. Hire a workflow manager and leverage freelance support during busy times - this is standard practice in agencies. Squeezing more out of existing employees shouldn't be an option. Invest in employees - e.g. Improve the employee package, acknowledge the amount of hard work by reducing workloads and giving TOIL. Empower and collaborate with your employees,...

    Show More
    Black Sun (UK)2019-04-30

    Black Sun (UK) Response

    May 20, 2019Head of Talent

    Thank you for your thorough and full feedback – we appreciate the time you’ve taken to share your thoughts and experiences of working with Black Sun. You obviously had a number of concerns, and I do wish you had taken the time to speak with me so I could clarify a few points and address ...

    Show More
Found 22 reviews