Blackbaud Reviews

3.2

56% would recommend to a friend

(1,712 total reviews)
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Michael Gianoni

59% approve of CEO

43% positive business outlook

Blackbaud has an employee rating of 3.2 out of 5 stars, based on 1,712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blackbaud employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
31 Oct 2018

Corrupted “Social Good” company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice offices. Had ability to work from home sometimes (apparently this will soon no longer be the case). Good salary. Some great people here, but general company culture is missing.

Cons

This company is burying its head in the sand over bullying at senior management level, and the HR team or exec team are not doing their job to address it. My team director had long been bullying my manager, and I challenged her juvenile behaviour in the office when she tried to get us to move desks for no good reason, and according to her seating plan which was also wrong (I didn't realise I was back at school). The next thing I know, 3 days later I am told my probation is being extended despite being less than 2 weeks away from passing, meeting all my objectives and my own my line manager disagreeing with this decision. When asking for a reason on why she decided this, I was ignored - clarifying to me there was no valid reason behind this and that this came from a personal decision. A team manager was also hired in my final week who appeared to have less managerial and office experience than both myself and my manager, and whose first introduction to our team was 'not to take the mick' and was blatantly trying to instil coming into the office at 8am as a normal thing for us all. So much for a nice team culture. A few days after I left (after I’d quit - I didn’t want to stay any longer in a company where bullying and unreasonable behaviour is accepted), it transpired that confidential conversations I’d had with HR where I’d raised valid concerns about my working environment were now being used so that they could devise a reason of ‘cultural fit’ concerns despite the fact I had built good working relationships within my own team and outside of this. Absolute nonsense and dishonesty. They also have profitted nicely from a new customer I brought on in my short time, and they have ignored all my subsequent requests to be given the standard employee bonus I am owed from this despite the diabolical way I was treated and that this is in fact what I am owed. If you are an honest and hard-working person who has chosen carefully so far in their career, look elsewhere because you deserve so much better. I turned down another good job and then wasted almost three months of my life here working hard for nothing. There is also a real lack of company culture in the London office following the integration with Justgiving which hasn’t been handled well, and there's a move away from flexible working arrangements.

1.0
31 Oct 2014
Recommend
CEO approval
Business outlook

Pros

The only pros to working for Blackbaud was the opportunity to learn their technology tools so I could become an independent RE and NetCommunity consultant.

Cons

Where do I start? A culture entirely focused around selling whatever you could - be it outdated products or professional services rooted in falsehoods - and as much of it as you could. Sell a client 50 licences when they only need 10 - fine. Sell a client 20 days services when they only need 5 - fine. The technology company equivalent of a rogue plumber or car mechanic - only this time robbing charities of thousands of pounds. Also, rampant sexism everywhere.

1.0
8 Sept 2014

Only work here if you can find nothing else

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working with non-profits, who aren't always technically savvy but are working to make the world a better place. Being here allows you to contribute in a small way to something bigger.

Cons

HR posts reviews on this site - beware of positive reviews! Let's play Mad Libs! I was an employee for [TIME PERIOD] in [DEPARTMENT]. Mushroom management was [BOVINE WASTE]. Pay was [NOUN, AS SWATCH IS TO ROLEX]. Opportunities for advancement, if you aren't in Charleston, [CIRCLE ONE] do/do not exist. Technology is [ADJECTIVE FOR AGE] - they're now buying companies to update their offering. Raises come [ADVERB FOR WHEN DONKEYS FLY], bonuses are [INSERT YOUR OWN JOKE HERE]. Treatment of employees is [ADVERB FOR INSULTING]. Only work here if you can find [ADVERB FOR ZERO] else. All kidding aside, when you leave, you will not be paid out for unused vacation and your health insurance stops the very day you leave. If it's mid-month, and you get hit by a bus the next day, well, [MIDDLE FINGER]

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