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      Blue Light Card

      Engaged employer

      Blue Light Card Reviews

      3.9

      75% would recommend to a friend

      (27 total reviews)
      avatar

      Alidad Moghaddam

      84% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Culture and values

      4.3

      Diversity and inclusion

      4.2

      Work/Life balance

      4.0

      Career opportunities

      3.8

      Compensation and benefits

      3.7

      Senior management

      Blue Light Card has an employee rating of 3.9 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Light Card employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      27 reviews
      2.0
      25 Dec 2023

      Good people let down by poor senior management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote working available (no. of days each week depending on department) Snack drawers and game room with table tennis, pool, video games. Most people are friendly and some of the tech team people are astoundingly clever.

      Cons

      Wages are average to lower-end of scale. Senior Management horribly detached from what’s happening “on the ground” and keep themselves distanced from the workforce. Advice from experienced people is mostly ignored, with C-Suite making the (often flawed) decisions in areas they have little or not relevant experience in. Objectives change at random, depending on who’s “shouting” the loudest, leading to much confusion. HR send out numerous surveys but rarely action/answer the pertinent questions. However, the “amazing culture” propaganda is squawked loud and often, which is somewhat ironic. Training is extremely poor, with limited options.

      avatar
      Blue Light Card Response
      2y
      Hi there. We hear you and thank you for taking the time to review working at Blue Light Card. As a growing and evolving business, we know we don’t always get things right. In our regular all-company Townhalls, one of our strategic pillars is ‘make a great workplace for colleagues’. This is why our People Team do a survey every quarter. We take that feedback seriously and we make action plans, collaboratively with colleagues, to address areas for improvement and celebrate the wins. Whilst we have implemented several colleague suggested initiatives, we know we aren't perfect and there is still room for improvement. There’s much more still to do to keep Blue Light Card as a great place to work but we’re proud of the culture we’ve built so far, and work very hard to maintain it. We believe culture isn’t ‘owned’ by one person, it’s shaped by every single colleague. With that in mind, please reach out to a member of the People Team as we’d appreciate understanding more about your insights and experience here. Kim Boot, People Director.
      3.0
      19 Oct 2023

      Bangs on about culture, but doesnt look after staff

      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people around you. Onsite games room. Pays lower end of market average.

      Cons

      Open plan office means constant distractions. Enforced 2 days+ a week in the office, which is not near any public transport links. HR known to bully staff. Tech Promotions are all contractors or brought in externally, rarely internally.

      avatar
      Blue Light Card Response
      2y
      Thanks for your review and feedback. We know open plan working doesn’t suit everyone; that’s why we introduced a dedicated quiet room and individual pods for quiet work, and hope to introduce more soon. It's great to see colleagues in person and for teams to catch up and collaborate more effectively in the same space. We operate Hybrid working and flexibility but getting together in person in the office helps us foster better relationships and improves communication. We review factors such as transport links periodically, and do encourage car sharing where possible. We know it’s not perfect, or ideal for all. With regards HR, we're sorry you feel that way, we always uphold our professional integrity in any given situation. We do welcome contractors to our teams, to bolster our tech capabilities to work alongside us or whilst recruiting for new positions. Tech promotions are managed in an appropriate way but sometimes we need to look externally for the right skills and experience to support business needs. We know there are things we could do better and that’s why we ask for, and act on, feedback. Kim Boot, People Director.
      1.0
      20 Dec 2023

      Stressful and unfair environment of work

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some good people working in other departments

      Cons

      The company is mainly depended on third party tech leads and engineers, which some of them would blame anyone around to make themselves look good for their responsibilities. Team leads lacking experience on managing and creating toxic team environment. There is no connection within the team as result of blaming mentality form leads. CTO doesn't want to realise this, never replied back when asked for 1 to 1 meeting. People's team thinks the they have a great company culture when have no clue how really things work within and between teams.

      avatar
      Blue Light Card Response
      2y
      Hi there, thank you for taking the time to post this review. We’re disappointed by your description of your experience of working here. We're a company that's grown at pace, and we're really proud of that. But, as a growing business, we know we’re changing and sometimes there'll be differences between how individuals work, and how the company is evolving. You’re right that we’re recruiting additional colleagues – including contractors – to bolster our existing skills and experience. Inevitably, we’re in the ‘storming’ stage - and we feel this is what your experience describes. To gain insight into colleague experience, our People Team do a survey every quarter; from a quick check-in, to a more substantive survey. We want honest views and insights. We take that feedback seriously and make action plans, involving colleagues, to address areas for improvement and celebrate the wins. Because of feedback, we introduced our company-funded Healthcare Cash Plan, our learning platform and much more. But we could do better. We've shared your feedback with the Tech management team. If you think we didn’t answer the pertinent questions, please get in touch. Kim Boot, People Director
      Viewing 1 - 3 of 27 Reviews
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      ReviewsBlue Light Card reviews

      Glassdoor has 29 Blue Light Card reviews submitted anonymously by Blue Light Card employees. Read employee reviews and ratings on Glassdoor to decide if Blue Light Card is right for you.