Bodybuilding.com Employee Reviews about "no longer"

Updated 18 Sep 2020

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2.2
18%
Recommend to a Friend
26%
Approve of CEO
Bodybuilding.com CEO   Jas Krdzalic
Jas Krdzalic
49 Ratings
Pros
Cons
  • "It has gotten to the point where the employees are no longer empowered to do their jobs(in 7 reviews)

  • "Such a disappointing experience from someone who was such a BBcom fan(in 7 reviews)

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Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "no longer"

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  1. Helpful (9)

    "A once great company is completely lost..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bodybuilding.com full-time for more than 3 years

    Pros

    The benefits are decent. The nature of the place gives you a good fitness education and inspires you to work out. There's a mostly empty gym available to employees 24/7. The employees work hard, but the culture is still laid back.

    Cons

    The biggest problem with this place has got to be the leadership (or what's left of it). They've had opportunity after opportunity to make good decisions that propel the company forward, but just can't seem to make good choices. They make false promises, and can't stick to a plan. They don't listen to what the customers want, and have allowed their once great reputation to dissolve away. This is a dying company, and no longer a place to grow a career. It might be a good bridge job, but I wouldn't bet my future on it. They also recently sold HQ to another company and have lost ownership of most of the building. It's not really a place you want to be at 40hrs a week.

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  2. Helpful (13)

    "Toxic, deceptive leadership who only care about themselves"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bodybuilding.com full-time

    Pros

    Anything positive is negated by the countless number of negatives throughout the company.

    Cons

    Bodybuilding.com was founded on customer service and the desire to change people's lives. This was truly the case for most of the company’s history, but at some point, the focus transitioned to nothing but the bottom line. The current leadership has little to no regard for their customers or employees. A true desire to serve the customer was lost forever and the company's culture was destroyed in the process. They still act as though they care but that's just not the case. The only thing they care about is profitability, which is comical because they haven't seen that since they chose to focus on money instead of their customers. Go figure. The environment is toxic through and through, coming directly from the top. The CEO and his everchanging direction is an absolute joke. He is a sleazy salesman constantly selling false hopes to his top-heavy, ever-changing leadership, and whoever owns the company at the time. He is all talk and no action, other than endless restructure and shifting direction. His regular temper tantrums and fits of rage, often end in the firing of his own leadership that he brought in, blaming them instead of taking ownership of his poor leadership and decision making. He likes to say he supports and makes data-driven decisions. If that's the case, his data is garbage, or it’s misread and manipulated to fit his own agenda. Both are probable. He sells the concept to his ever-changing regime that winds of change are here, and bigger and better things are on the horizon. A new beginning. The new recruits of the day hop on here to leave stellar ratings, quickly blaming the crusty “old-timers” lack of effort and pampered bottoms for the demise of the company. In reality, veterans are the only ones keeping the ship from sinking entirely, reusing old band-aids and delipidated equipment to fill in as many wholes as they can, while the leadership continues to make new, more damaging holes than before. They continually ignore the obvious platform issues that could easily be resolved if given the proper support. Instead, they focus on the most recent, so-called data-driven initiatives, continually leaving half baked, unfinished projects behind, to never be completed or maintained properly. Eventually, the loyal new hires realize that the sails were full of holes and the ship wasn’t going to move, other than downward, because countless, unaddressed band-aids could no longer hold the ship together. The new hires would either jump ship or get tossed overboard faster than they could find replacements. What was left of the loyal staff, who actually did care about customers, got little to no respect for what they did for the company. Their knowledge was not valued and oftentimes, they were left out of conversations completely, leaving them in constant darkness. The leadership said they cared to your face, but their actions spoke much louder than their lies. They would sit and spin in meetings together all day, continually rehashing things that were discussed repeatedly, only to walk out of the meetings with no action items and nothing accomplished. If decisions were made, it was typically a knee jerk reaction to a perceived, non-existent fire. The leadership would run around with buckets, aimlessly, unnecessarily splashing water everywhere, mandating their crew to drop what they were doing and help put out the intentionally set fire they just lit. Then they would hand them their empty buckets, while they proudly marched off to another pointless meeting to solve “real” problems. Meanwhile, their deckhands were left to clean up the unnecessary mess that was made, while being questioned why they couldn’t accomplish anything. They were often openly insulted for their so-called lack of productivity. Good, hardworking, honest, and smart people were repeatedly thrown overboard and left to drown in their wake. The company, and what it once stood for has been destroyed and will never be what it once was.

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  3. Helpful (5)

    "Negative Energy, Micromanagement, and Unclear Direction"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Boise, ID
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bodybuilding.com full-time for more than 3 years

    Pros

    Flexible hours, on-site gym, and strong 401k match.

    Cons

    Unfortunately the leadership at Bodybuilding.com just doesn't have any qualities that someone running a company should have. They don't know how to lead and do not work well with others. There is no clear direction to push towards and the goals of the company as a whole change very rapidly. There isn't any trust in the specialized experts they hired. This has resulted in an endless stream of contractors coming in and out o the company. As a side effect of this mistrust, micromanagement is at an all-time high. It has gotten to the point where the employees are no longer empowered to do their jobs. Employees are seen as a tool to do exactly what the CDO wants. This has caused many competent employees to move onto bigger and better things. The mistrust, micromanagement, and lack of leadership skills have created a very negative work environment.

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  4. Helpful (9)

    "Fall from grace, from top places to work to toxic."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior BI Analyst 
    Negative Outlook
    Disapproves of CEO

    I worked at Bodybuilding.com full-time for more than 8 years

    Pros

    The company is now a great a place for people who are looking to learn a lot in a short amount of time. Your job title might say one thing, but you will learn the aspects of the job next to you and above you. There will be plenty of opportunities to learn new things as the company is understaffed.

    Cons

    The company’s morale is virtually non-existent. The company culture from the time before 2015 no longer exists, the hirings of the last four years brought in completely new management that has driven almost any employee with more than 4 years of experience away. Despite their assertions that the company treats their employees well, they don’t. Promises by management are regularly dismissed as impossible due to “current circumstances” or because the company “will not operate that way”. Do not expect any promotion or salary raise, they won’t do it anymore. That same rule does not apply however if you are a VP or higher. The “promotions” two years ago to everyone already at the executive level were for pay raises to themselves, it was a bad open secret. Suggestions, experience, and test cases for avoiding bad situations are ignored if they don’t come from management. The preference for hiring outside consultants shows leadership does not trust their current staff. I’m sad that this once great company with so much potential has had to endure the constant blunders of the current executives. Until the CEO and CDO are removed, the company will not get better.

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  5. Helpful (4)

    "Outlook Not Good"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bodybuilding.com full-time

    Pros

    COWORKERS, in-house gym, health benefits, free supplements

    Cons

    no longer has tuition assistance, got rid of job shadowing within company, treats customer service separate from rest of company, will discharge without notice or warning

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  6. "Corporate Review (Not CS)"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Category Manager in Boise, ID
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Bodybuilding.com full-time for more than 5 years

    Pros

    In my position on the Category Management team I worked closely and cross functionally with many different departments including Merchandising, Marketing, Purchasing, Compliance, ect. Across these teams the manager and specialist level employees are all very happy to work together and work hard to succeed in reaching a common goal. Great team of people to work with! BBCOM's benefits and bonus payouts are better than most.

    Cons

    Putting it bluntly, there were/are people in leadership roles that do not have a clue how to manage (let alone lead) employees. Most Director level employees and higher are not equipped to be in a leadership role. As most of the other reviews elude to, these individuals are put into these roles based on friendships and a "bro culture". The HR department was receiving their direction from these high level employees, which made these bias hiring and firing practices a reality. When I was working at BBCOM HR was not an advocate for the employee at all, so you have to be very smart to document everything to ensure you are not wrongly accused of anything. Which in some cases doesn't matter as you can see in another review where a loyal employee was let go just after getting a promotion to a different department (I can verify that review is true). I worked there when the founder stepped down as CEO and the first couple of VP's were let go. Since then more VP's and other high level employees no longer work there, which is a huge step in the right direction. Right now there are still some of these high level employees that the company would be better without, but I would recommend this company to someone that is looking for a stepping stone to gather the experience needed to advance their career. It can only get better now that the parent company stepped in and are making the much needed changes.

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  7. Helpful (3)

    "CS Imploding"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bodybuilding.com full-time for more than a year

    Pros

    Corporate benefits, in house gym is great, and PTO accrual is awesome. Vendor training and supplement perks are great, and the access to information is wonderful.

    Cons

    The CS department is imploding. Current "leadership" is converting this into a T-Mobile/Direct TV hybrid and making us just another call center. The individual (customer or agent) is no longer important, the only important things are money, butt in a seat, and how much you can work regardless of life outside of the business. Near 50% fail rate on numbers for individuals each quarter.

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