BookingGo Reviews | Glassdoor.co.uk

BookingGo Reviews

Updated 5 Mar 2020

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3.6
67%
Recommend to a Friend
79%
Approve of CEO
BookingGo CEO Ian Brown
Ian Brown
287 Ratings
Pros
Cons
  • "I see a lot of Manchester walking between buildings for meetings(in 9 reviews)

  • "Customer Service can be stressing in peak season with high workload(in 8 reviews)

More Pros and Cons
  1. Helpful (1)

    "WOW - Amazing place to be... Great benefits, and even better colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, England
    Recommends
    No Opinion of CEO

    I have been working at BookingGo full-time

    Pros

    Personal Growth - All opportunities are advertised in-house Multi Cultural - People from around 50 different countries, all working across the 4 offices in Manchester On-site restaurant

    Cons

    None, really, as far as I can see

    Continue reading
    BookingGo2020-01-13
  2. "Great opportunity to start work in sales environment."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Agent in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BookingGo full-time for less than a year

    Pros

    Great people, every day something is going on. Never get bored

    Cons

    Lack of good management team.

    Continue reading
    BookingGo2020-03-05
  3. "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at BookingGo full-time for more than a year

    Pros

    Good facilities and central location

    Cons

    Ever changing goal posts and couldn't trust colleagues to have your back

    BookingGo2020-02-29
  4. "Great environment and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Manchester, England
    Recommends

    I worked at BookingGo full-time for less than a year

    Pros

    The company gives you the chance to be surrounded by an international environment. The organisation provides ltos of benefits to the employees, such as perkbox, discount on travels and tickets and free breakfast and coffee.

    Cons

    There should be more communication between the contact centre and the senior departments. Furthermore, the probation period is managed a lot through performance management reviews and meeting with managers. Overall, this is okay, but it puts too much pressure on people in probation and therefore the performance management approach should be less tight and use a different approach.

    BookingGo2020-02-04
  5. "Many opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relations in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BookingGo full-time for more than a year

    Pros

    Free coffe, tea, juice, fruit and breakfast. Subsidiary dinner. Perbox. Pension scheme. Apprenticeships. Many free unlimited course, likdlen , udemy.... etc Amazing colleagues

    Cons

    Need to trust more employees and delegate some task No health insurance

    Continue reading
    BookingGo2020-02-04
  6. Helpful (1)

    "overall it's good place to be in, but it's definitely not a tech company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BookingGo full-time for more than 3 years

    Pros

    * healthy values/culture * great people/colleagues/friends * load of opportunities & internal promotions * 28 days off after 3 years * flexible time * work from home once a week

    Cons

    * more business-ish than tech * low salaries * low maturity in analytics. no leadership with analytical background * lack of statistical methods when doing data analysis. the company struggle to make the move from reporting anaysis to advanced analytics

    Continue reading
    BookingGo2020-02-01
  7. "Great Place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relations Executive in Manchester, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at BookingGo full-time for more than 3 years

    Pros

    - Great people. - Subsidized Cafeteria.

    Cons

    - Obtuse internal protocols. - Slow to react to needed change.

    BookingGo2020-01-29
  8. Helpful (5)

    "Exciting company to work for but too many egos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in Manchester, England
    Doesn't Recommend
    Positive Outlook

    I have been working at BookingGo full-time for more than a year

    Pros

    Exciting company with growth, ambition and drive Some fantastic colleagues Great benefits Lots going on Exciting new CEO

    Cons

    The Chief Product Officer seems to thrive on de-motivational techniques to the extent that people begin not to care what they do as "nothing is good enough" Certain senior managers have egos the size of planets and are quite self indulgent

    Continue reading
    BookingGo2020-01-26
  9. Helpful (2)

    "Okay, but not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relations Advisor 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at BookingGo full-time for more than a year

    Pros

    - Great working conditions - Good salary - Amazing benefits - Room for career progression & development - Diverse & multi-cultural colleagues

    Cons

    - Pressuring at times - Way too strict lateness policy, like way too strict. - Lack of full integration with partner brands, in terms of starting a job in a partner brand and potentially coming back to the first one - Requirements for managers aren’t adequate, meaning the only good, respectful and honest managers are the ones that want to be - Staff making excuses for each other, always finding an excuse for someone else’s mishaps blaming “procedure” 85% of the times

    Continue reading
    BookingGo2020-01-25
  10. Helpful (1)

    "It's okay to start as a beginner... however.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Agent Trainee in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at BookingGo full-time for less than a year

    Pros

    It's okay to get along with colleagues. Good environment.

    Cons

    The night allowance is not enough. Not enough lunch time, not enough agents.

    BookingGo2020-02-05
Found 432 reviews