Boots Customer Service Reviews

Updated 3 Mar 2021

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3.8
67%
Recommend to a Friend
70%
Approve of CEO
Boots Senior Vice President and Managing Director Sebastian James
Sebastian James
32 Ratings
  1. "good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Approves of CEO

    I worked at Boots part-time for less than a year

    Pros

    excellent team to . ...............

    Cons

    none to give . highly reccommend

  2. "Good"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Services 

    I worked at Boots part-time

    Pros

    Good but boring sometimes and pressured

    Cons

    Glad I’m out it’s boring


  3. "good"

    5.0
    Former Intern - Customer Service in Belfast, Northern Ireland

    I worked at Boots

    Pros

    good pay, good money off

    Cons

    hard at time understaffed a lot of pressure

  4. "Very good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Boots part-time for less than a year

    Pros

    Good management and employees, good

    Cons

    None, keep up good work

  5. "Boots"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Advisor 
    Recommends

    I have been working at Boots full-time for more than a year

    Pros

    They treat you well, never had any issue with holiday/pay and a friendly environment.

    Cons

    Demanding situations where it is hard to find a positive outcome

  6. COVID-19

    "great"

    5.0
    Current Employee - Customer Service Advisor in Glasgow, Scotland

    I have been working at Boots part-time

    Pros

    lovely staff members to work with

    Cons

    difficult job during the pandemic

  7. "Good Management"

    5.0
    Former Employee - Customer Service 

    I worked at Boots full-time

    Pros

    great management at boots plc

    Cons

    fast paced in some periods

  8. "Amazing place to work"

    5.0
    Former Employee - Customer Service Representative 

    I worked at Boots part-time

    Pros

    kind team and good progression structure

    Cons

    Boring repeating tasks expecially when on a long shift.

  9. "Not too bad"

    3.0
    Current Contractor - Customer Service 

    I have been working at Boots

    Pros

    Holidays, Discounts Not sure what else

    Cons

    Long hours on the feet

  10. "Great"

    5.0
    Current Employee - Customer Service Associate 

    I have been working at Boots full-time

    Pros

    Good salary and nice colleagues.

    Cons

    Non I can think of

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