Boston Pizza Reviews | Glassdoor.co.uk

Boston Pizza Reviews

Updated 17 Sep 2019

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Found 401 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
85%
Approve of CEO
Boston Pizza CEO Jordan Holm (no image)
Jordan Holm
24 Ratings
Pros
Cons
  • "Long hours and dealing with rude guests(in 19 reviews)

  • "No benefits as a server, but tips definitely make up for it(in 12 reviews)

More Pros and Cons
  1. "Hostess at Boston pizza"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Host 

    I worked at Boston Pizza part-time for less than a year

    Pros

    Discounts on food and great co-workers

    Cons

    Scheduling was difficult to balance

    Boston Pizza2019-09-17
  2. "Great place to learn how to serve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in Edmonton, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Boston Pizza full-time for less than a year

    Pros

    busy, with a myriad of guests, with a fun atmosphere

    Cons

    Sometimes guests would not tip due to the younger crowd at times.

    Boston Pizza2019-09-16
  3. "Great spot to socialize and make decent money"

    StarStarStarStarStar
    Current Employee - Server in Brockville, ON

    I have been working at Boston Pizza part-time for more than a year

    Pros

    The people and atmosphere are always positive

    Cons

    There's annoying customers anywhere you work

    Boston Pizza2019-09-06
  4. "Good tips, bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bartender in Sylvan Lake, AB
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at Boston Pizza full-time for more than 3 years

    Pros

    The regular customers are wonderful and the tips made in the lounge are very good. Coworkers are awesome.

    Cons

    Always feeling under appreciated, undervalued and overworked. Lack of proper management and scheduling is often extremely unfair.

    Advice to Management

    The real world shouldn’t be a popularity contest. Treat your employees with respect.

    Boston Pizza2019-09-12
  5. "Poor management. Poor Hr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Server in North York, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Boston Pizza part-time for more than a year

    Pros

    50% off food was nice

    Cons

    Management was awful. They were racist, tried to scare you while you’re holding plates of food, made inappropriate jokes etc

    Boston Pizza2019-09-12
  6. "It's a job. It's not terrible, but not amazing."

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Server/Manager in Edmonton, AB
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Boston Pizza part-time for more than 5 years

    Pros

    Good money, good atmosphere in the bar. I like the regulars that come in.

    Cons

    Poor training. Often throws new people to the wolves and expects them to figure it out for themselves.

    Advice to Management

    Don't just hire people who seem good and that you don't feel like you have to train. Make an effort in making your staff great and reward them if they are good employees. Don't treat the employees who are dedicated to you like they don't matter.

    Boston Pizza2019-09-12
  7. "The company was great, the owners are terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Kingston, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Boston Pizza full-time for more than 5 years

    Pros

    Great people, good experience, lots of fun while working hard

    Cons

    Owners are so cheap, wont give anyone raises, so everyone ends up quiting and no one stays long

    Advice to Management

    appreicate yor staff more by paying them more. stop trying to squeeze blod from a stone

    Boston Pizza2019-08-26
  8. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in Saint John, NB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Pizza full-time for less than a year

    Pros

    Good management Fun environment Awesome staff Consistent hours

    Cons

    Getting sent home when its not busy

    Boston Pizza2019-08-20
  9. "Super Franchise"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Franchise Owner in Ottawa, ON

    I worked at Boston Pizza full-time for more than 8 years

    Pros

    Very organize and supportive environment to work or own.

    Cons

    Very expensive menu but very good quality of food

    Advice to Management

    Offer breakfast or cheaper offers on sports nights

    Boston Pizza2019-08-11
  10. "Management could use worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Edson, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Boston Pizza full-time for more than a year

    Pros

    They support many charities and non profits. You can make decent money with gratuities.

    Cons

    There seems to be a lot of favouritism in the work place and new employees aren’t put through the proper training program in the Edson location.

    Boston Pizza2019-08-23
Found 401 reviews