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      Brainkind

      Engaged employer

      Brainkind Reviews

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      3.4

      54% would recommend to a friend

      (92 total reviews)

      Irene Sobowale

      75% approve of CEO

      37% positive business outlook

      Ratings by category

      3.8

      Diversity and inclusion

      3.4

      Culture and values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      3.0

      Compensation and benefits

      Brainkind has an employee rating of 3.4 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brainkind employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

      Reviews by job title

      92 reviews
      2.0
      21 Jul 2019

      Good services, but a toxic and morally bankrupt management. Avoid at all costs.

      Communications manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The services the charity provides to people with a range of disabilities are generally excellent. There are also some really good, committed people working here.

      Cons

      There is a culture of bullying and picking people off one-by-one by senior management, supported by HR. Supposed ‘restructuring’ and fabricated allegations are used to push people out and staff turnover is huge. In the six months I was there, I had 3 managers, with my last boss resigning before I could! With no explanation, the workforce has been silently reduced by over 450 people in the last 3 years. There is no transparency whatsoever, neither is it clear what the company strategy is or what progress is being made. The good people leave, or are forced out, while the toxic minority rule the roost. A weak CEO who you rarely hear from, is easily manipulated and does nothing to try and change the culture. A regressive office working culture was also introduced while I was there: Strict 9-5pm, with no home working without good reason - simply archaic, distrusting of staff and unnecessary.

      avatar
      Brainkind Response
      6y
      Thank you for your feedback. We’re pleased to see that you rate our service provision and staff highly. We have an open culture and have recently launched and rolled out our new values to all Our People. These values include resourcefulness, courage, agility – all of which we feel are important to embrace in today’s world where we strive to deliver high quality services to as many individuals as possible. Our Communications Team use numerous internal communication methods which are generated and distributed to all staff. Different ways of communicating with Our People, to improve their access to interesting, helpful and/or important information, are being developed. These methods are formal and informal, and individually and by team/group. There are policies and systems in place which individuals can use if they feel they or a colleague are being treated unfairly and these are dealt with promptly. We are proud of Our People and aim to create and maintain positive relationships Trust-wide.
      1.0
      29 Aug 2019

      Nightmare

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some good people working there who really care

      Cons

      Senior management are bullies, blame culture, unwilling to take risks, hierarchical, no scope to make any progress.

      avatar
      Brainkind Response
      6y
      Thank you for posting your review. We are surprised at some of your comments, given that our culture is an open one, and that we have recently invested time and energy in the launch and roll out of our new values to all Our People. These include resourcefulness, courage and agility which we feel are important to embrace in today’s world where we strive to deliver high quality services to as many individuals as possible. There are policies and means of communication which individuals can use (anonymously, if they wish) if they feel they or a colleague are being treated unfairly - these are dealt with promptly. We are proud of Our People and aim to create and maintain positive relationships Trust-wide.
      1.0
      6 Mar 2019

      dogsbody

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      When allowed, being able to try and make a positive change to the day for somebody

      Cons

      Poor managers who bully / lie / make accusations with no evidence. Managers who can take a bad situation and make it worse, rather than let another member of staff deal with it (who can do a better job of it).

      avatar
      Brainkind Response
      7y
      Thank you for your feedback. We are sorry to hear about your feelings on your time at the Trust. As an organisation, we aim to create an environment that is comfortable and fair for all staff members, and we encourage staff to raise any concerns to our HR department or whistleblowing hotline if they feel unable to raise concerns to their manager for any reason. If you would like to discuss your feedback in further detail, please email CSSHR@thedtgroup.org and one of our HR team will be in touch promptly.
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      Glassdoor has 96 Brainkind reviews submitted anonymously by Brainkind employees. Read employee reviews and ratings on Glassdoor to decide if Brainkind is right for you.