Bristol City Council Reviews | Glassdoor.co.uk

Bristol City Council Reviews

Updated 18 September 2018
39 reviews

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2.4
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Nicola Yates
9 Ratings

39 Employee Reviews

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  1. "Apprentice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Apprentice in Bristol, England
    Current Employee - Apprentice in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bristol City Council full-time (More than a year)

    Pros

    Friendly staff, professional, good practice

    Cons

    Dont have any cons for this business! Amazing to work for!

    Advice to Management

    None


  2. "Low Morale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repairs Coordinator in Bristol, England
    Former Employee - Repairs Coordinator in Bristol, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bristol City Council full-time (Less than a year)

    Pros

    Pay was above the average for this area and free parking was available.

    Cons

    No clear management direction. Often felt main priority was to cover one's own behind

    Advice to Management

    Invest in better trainers

  3. "Depressing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bristol City Council full-time (More than 3 years)

    Pros

    Good pension and flexible working.

    Cons

    Frustrating, fickle depending on politician whims and generally very changeable and unstable.

    Advice to Management

    Be consistent. Be clear. Be supportive.


  4. "Arrogant, bullying management culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bristol City Council full-time

    Pros

    Some Council Offices are very nice

    Cons

    This is the worst place I've ever worked in relation to its bullying culture and culture of arrogance. There are a pocket of 'good' managers but in this place, its deemed 'ok' to treat your colleagues with terrible levels of disrespect. I've worked in a number of environments but this is by far the worse place I have ever worked. I can't believe they run on tax payers money. Again, there are some good eggs but they really do buck the tide. Awful, arrogant and poor productivity. Terrible.

    Advice to Management

    Go!!! If this is the type of culture you choose to maintain there really is no hope whatsover.


  5. "Incredibly disorganised and awful as an organisation and as an employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bristol, England
    Former Employee - Anonymous Employee in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bristol City Council full-time (Less than a year)

    Pros

    If you're lazy old-fashioned "cup a tea every 5 mins", like to procrastinate all day and laugh at the general public who pay council tax with your colleagues - perfect for you

    Cons

    In the last couple of months of my employment I was embarrassed to tell friends where I worked. They waste public money, have armies of admin people, middle management, HR, IT who don't do anything apart form some insignificant projects now and again (that don't even serve the residents, only the employees). They spent thousands on GDPR and I don't believe they even prepared for it, they did everything last minute. They constantly re-structuring and simply don't care about the public or it's opinion. As an employer, they're awful and do stick up with someone who doesn't show any initiative, most current "star" employees are simply there not because they're good at what they do, but because they've been there for years and hard to get rid of. They employ contractors and temp workers when they actually need some work done, which is such a waste of public money. HR is so distant form all other departments that they have no idea what they're doing, in almost a year as a permanent full-time employee, I have never seen or spoken to anyone from HR. Another killer - micro-management - everywhere! You're constantly monitored and micro-managed, most times by someone who has no idea. There are no benefits, all so basic and stupid (for example, I was eligible for a "car sharing programme", which I couldn't care less about). I don't think they even comply with the UK employment law, I wasn't enrolled on the pension scheme (which they say is amazing in the public sector, which is another lie). Whilst working there, tasks were impossible to complete, the amount of bureaucracy, forms, paper, generally slow people that are constantly off sick was just unbearable. No one works full time in there, come 3pm - City Hall and Temple Street is empty! Training they outsource (and inductions), waste of money and time. Not a very professional way to say it, but there are simply incompetent people that work there, including director level (most paid too well for not much work done apart from sitting in various meetings all day long). Mayor doesn't get a say, Councillors showing up once a month if that. No wonder city is so badly managed. So much waste. Careless staff - heard staff laughing from someone who needed help and was chasing them for an answer for months, and many more stories. Disgusting behaviour.

    Advice to Management

    Leave! Downsize, public would be so much better off without layers and layers of management, middle-management.


  6. "You can do better elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bristol, England
    Current Employee - Anonymous Employee in Bristol, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bristol City Council full-time (More than 3 years)

    Pros

    Flexi working, 29 days holiday after 5 years, many great colleagues

    Cons

    Poor leadership, overworked, Government pay freeze means relatively low pay, significant number of colleagues that don't pull their weight but management unable to address this, incapable of making meaningful change for the better

    Advice to Management

    Get a grip, start delivering so real change for the better, focus upon the core needs of the business and forget about stupid vanity projects like Bristol 2015, hire decent directors and keep them


  7. Helpful (3)

    "Toxic"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Bristol City Council full-time

    Pros

    The resilience of junior to middle management colleagues to the toxic atmosphere, bullying and marginalisation work environment is breath-taking to behold.

    Cons

    chaotic, constant restructures, loss of between 80% to 80% of previous senior leaders under the new administration, management by clique, autocratic management by elected leadership

    Advice to Management

    stop what you are doing and reach out to the organisation you have a phenomenal team of dedicated colleagues who only want to do the best for the City

  8. Helpful (1)

    "Business Support Housing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bristol City Council full-time

    Pros

    Making a difference to tenants' lives, especially the vulnerable
    Excellent working conditions eg flexi, holiday, pension etc.

    Cons

    Constant restructures making staff jump through hoops and apply for their own job.
    Poor performance not tacked at all; instead overload staff who perform well.
    Management and Supervisor culture is unprofessional and lacks a backbone.

    Advice to Management

    Management and Supervisors support each other at all costs. This means the anti-bullying and grievance procedures are ineffective and useless. All problems are simply brushed under the carpet ready to erupt at a later date.

    Managers fail to investigate grievances properly if at all. They will even lie to Personnel if challenged about not dealing with the problem straightaway saying the member of staff had asked for the matter to be kept confidential. They will also say any staff absence was due to "not work related stress" and put this on staff sickness records until challenged by the staff member when noticed months and months later. Other team managers will also follow this practice if a member of staff brings a grievance against the same supervisor. Really unprofessional and dishonest practice. Managers should not be falsifying company records. Supervisor admitted in e-mail when challenged about the entry that the Manager had done this for them.
    The basis of any relationship is trust and this also applies to the Employer/Employee relationship!!


  9. Helpful (1)

    "Varied and interesting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bristol City Council part-time (More than 10 years)

    Pros

    Varied and interesting work with benefits to the public and environment

    Cons

    Regular restructures. Poorly trained managers.


  10. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Bristol, England
    Former Employee - Customer Service in Bristol, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Bristol City Council full-time (More than 5 years)

    Pros

    Benefits included generous holidays and ability to buy more. Great bunch of colleagues

    Cons

    Terrible working environmemt. General chaotic nature of the job, anonymous uncommunicative management.


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