British Airways Reviews | Glassdoor.co.uk

British Airways Reviews

Updated 17 March 2019
828 reviews

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3.1
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Alex Cruz
301 Ratings

Employee Reviews

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Pros
Cons
  • "Not the best pay and work/ life balance can be hard when rosters are busy" (in 25 reviews)

  • "Higher management are disconnected and have no idea of how to run Engineering, bonus scheme is grossly unfair, you are just a number" (in 17 reviews)

More Pros and Cons

  1. Featured Review

    "Global account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Account Manager in London, England
    Current Employee - Global Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Airways full-time (More than 10 years)

    Pros

    Great and stimulating environment. Travel benefits and strong team morale

    Cons

    Long hours and lots of travel

    Advice to Management

    Continue growing in current direction. Support and train talent further.


  2. "Being Cabin Crew For British Airways"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Purser in London, England
    Former Employee - Purser in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at British Airways full-time (More than 10 years)

    Pros

    Fantastic lifestyle and tremendous experiences.

    Cons

    Very hard work and exhausting. You need lots of energy patience and tolerance.

    Advice to Management

    I am glad that the recruitment drive is now including the experienced former crew from all airlines.

  3. "Amazing company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at British Airways full-time

    Pros

    Care for their staff, friendly environment

    Cons

    No cons for working for British airways


  4. "Captain of Airbus A380"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Captain in London, England
    Current Employee - Captain in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Airways full-time (More than 3 years)

    Pros

    All the staff is amazing

    Cons

    Long flights and many morning flights.


  5. "amazing"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British Airways full-time

    Pros

    brilliant, so helpful and very honest

    Cons

    could be better is pretty good


  6. "Should do better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at British Airways full-time (More than 10 years)

    Pros

    Good location and parking. Good pension. Perks can sometimes be good. Inclusive wording ethos for multi ethnic religious and orientation.

    Cons

    Attitude of making staff a profit source disguised as a perk. Penny pinching attitude to staff. Completely secretive pay and bonus system for middle management.

    Advice to Management

    Don’t just say the right thing, do the right thing. Learn and more importantly act on the last staff survey. Stand up to IAG.


  7. "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at British Airways full-time

    Pros

    Lots of time off, get to see the world,

    Cons

    Lonely down route, not very good commission, pay can be inconsistent

  8. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Heathrow, England
    Current Employee - Customer Service Representative in Heathrow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Airways part-time (Less than a year)

    Pros

    Colleague are friendly, diversity culture.

    Cons

    They do not offer full-time job for Customer Service Representative Mandarin team


  9. "Group finance analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at British Airways full-time (Less than a year)

    Pros

    Flight benefits but they're only accessible once you have worked for over 6 months

    Cons

    Terrible top down management style

    Advice to Management

    Have respect for the work home life balance of your employees


  10. "Good benefits, good place to progress in aircraft engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aircaft Mecanic in Heathrow, England
    Current Employee - Aircaft Mecanic in Heathrow, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at British Airways full-time (More than 5 years)

    Pros

    Good Staff travel, good shifts,

    Cons

    Slow to react as a company, nothing happens quickly.