British Airways Reviews | Glassdoor.co.uk

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

Find your next job here

British Airways Reviews

Updated 16 February 2018
625 reviews

Filter

Filter

Full-timePart-time

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Alex Cruz
194 Ratings

625 Employee Reviews

Sort: PopularRatingDate

Pros
  • Staff travel: excellent benefit esp on long-haul (remember only get on flights if seats available; length of service determines who gets on) (in 125 reviews)

  • Travel benefits progression family friendly (in 62 reviews)

Cons
  • All of the above contributing to a poor work/life balance which makes a long term career within Mixed Fleet unsustainable for the majority (in 20 reviews)

  • You are just a Number, not a mode employee (in 15 reviews)

More Pros and Cons

  1. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cargo Agent in Heathrow, England
    Current Employee - Cargo Agent in Heathrow, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at British Airways full-time (More than a year)

    Pros

    Great colleagues, great management, easy compliance, awards on performance

    Cons

    Small recognition to long service

    Advice to Management

    Listen to your employees more often


  2. "Ground Operations Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ground Operations Agent in Heathrow, England
    Former Employee - Ground Operations Agent in Heathrow, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at British Airways full-time (More than a year)

    Pros

    Great people, good memories. Solid pay for what had to be done

    Cons

    Awkward hours, but can't expect much more as it's the airline industry


  3. "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mixed Fleet Cabin Crew in Heathrow, England
    Former Employee - Mixed Fleet Cabin Crew in Heathrow, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at British Airways full-time (Less than a year)

    Pros

    - Good Routes
    - Good opportunity to travel

    Cons

    -Bad treatment of cabin crew by management
    -Low pay


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "FA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in London, England
    Current Employee - Financial Analyst in London, England
    Recommends
    Approves of CEO

    I have been working at British Airways full-time (More than 3 years)

    Pros

    Nice people to work with, good friendly environment

    Cons

    Can bring in new technology and should listen to fresh minds

    Advice to Management

    Let the creative side of people come out so that you can innovate


  6. "Hard work, Many Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at British Airways full-time

    Pros

    Staff Travel discount, good variety of routes, every day different,free training and uniform.

    Cons

    The company can change your roster at the last minute, don't make plans if you are on standby. Dealing with some challenging customer issues. Weather delays.


  7. "Hated It"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mixed Fleet Cabin Crew in Heathrow, England
    Former Employee - Mixed Fleet Cabin Crew in Heathrow, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at British Airways full-time (Less than a year)

    Pros

    Visited new countries every day

    Cons

    Task s we did were pretty standard and got extremely boring after a few weeks, there was no prospect of doing more.

    Advice to Management

    Staff are important


  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at British Airways full-time (More than 10 years)

    Pros

    Lots of experience and quality within staff and lower management

    Cons

    Union strength and senior management relationship blocks service improvement

    Advice to Management

    Use the experience available instead of focusing on grads who will only be at the company a couple of years.


  9. "Solution architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at British Airways full-time

    Pros

    Provided a degree of flexibility in home working
    Varied work load and opportunity to learn new product sets

    Cons

    Looked to outsource jobs across all IT and will look to do the same across the business

    Advice to Management

    Stop outsourcing, short term gains


  10. "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew in London, England
    Former Employee - Cabin Crew in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at British Airways full-time (More than 3 years)

    Pros

    Amazing colleagues, destinations, lifestyle. The best job in the world!

    Cons

    Low salary, very exhausting at times,


  11. "HR"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Experienced, large global company with defined structure in place. Operating in complex and challenging travel environment with service partners and ancillaries.

    Cons

    Can take time to implement change due to layers across company and meeting the changes our competitors are introducing at speed.

    Advice to Management

    Develop and invest in your colleagues.


Showing 625 of 646 reviews
Reset Filters