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    British Airways Reviews

    Updated 17 March 2019
    828 reviews

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    3.1
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Alex Cruz
    301 Ratings

    Employee Reviews

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    Pros
    Cons

    • "Not the best pay and work/ life balance can be hard when rosters are busy" (in 25 reviews)

    • "Higher management are disconnected and have no idea of how to run Engineering, bonus scheme is grossly unfair, you are just a number" (in 17 reviews)

    More Pros and Cons
    1. Featured Review

      "Global account manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Global Account Manager in London, England
      Current Employee - Global Account Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Airways full-time (More than 10 years)

      Pros

      Great and stimulating environment. Travel benefits and strong team morale

      Cons

      Long hours and lots of travel

      Advice to Management

      Continue growing in current direction. Support and train talent further.

    2. "Being Cabin Crew For British Airways"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Purser in London, England
      Former Employee - Purser in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at British Airways full-time (More than 10 years)

      Pros

      Fantastic lifestyle and tremendous experiences.

      Cons

      Very hard work and exhausting. You need lots of energy patience and tolerance.

      Advice to Management

      I am glad that the recruitment drive is now including the experienced former crew from all airlines.

      3. Join the British Airways team
      See Our Latest Jobs

    3. "Amazing company"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends

      I have been working at British Airways full-time

      Pros

      Care for their staff, friendly environment

      Cons

      No cons for working for British airways

    4. "Captain of Airbus A380"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Captain in London, England
      Current Employee - Captain in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Airways full-time (More than 3 years)

      Pros

      All the staff is amazing

      Cons

      Long flights and many morning flights.

    5. "amazing"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at British Airways full-time

      Pros

      brilliant, so helpful and very honest

      Cons

      could be better is pretty good

    6. "Should do better"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Project Manager in London, England
      Current Employee - Project Manager in London, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at British Airways full-time (More than 10 years)

      Pros

      Good location and parking. Good pension. Perks can sometimes be good. Inclusive wording ethos for multi ethnic religious and orientation.

      Cons

      Attitude of making staff a profit source disguised as a perk. Penny pinching attitude to staff. Completely secretive pay and bonus system for middle management.

      Advice to Management

      Don’t just say the right thing, do the right thing. Learn and more importantly act on the last staff survey. Stand up to IAG.

    7. "Cabin Crew"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at British Airways full-time

      Pros

      Lots of time off, get to see the world,

      Cons

      Lonely down route, not very good commission, pay can be inconsistent

    8. "Customer Service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Customer Service Representative in Heathrow, England
      Current Employee - Customer Service Representative in Heathrow, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Airways part-time (Less than a year)

      Pros

      Colleague are friendly, diversity culture.

      Cons

      They do not offer full-time job for Customer Service Representative Mandarin team

    9. "Group finance analyst"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at British Airways full-time (Less than a year)

      Pros

      Flight benefits but they're only accessible once you have worked for over 6 months

      Cons

      Terrible top down management style

      Advice to Management

      Have respect for the work home life balance of your employees

    10. "Good benefits, good place to progress in aircraft engineering"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Aircaft Mecanic in Heathrow, England
      Current Employee - Aircaft Mecanic in Heathrow, England
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at British Airways full-time (More than 5 years)

      Pros

      Good Staff travel, good shifts,

      Cons

      Slow to react as a company, nothing happens quickly.