British Airways Reviews

Updated Jul 23, 2021

To filter reviews, or .

Found 1,897 of over 2,001 reviews

3.3
56%
Recommend to a Friend
76%
Approve of CEO
British Airways CEO Sean Doyle
Sean Doyle
103 Ratings
Pros
  • "Can travel the world with staff travel and good life work balance(in 252 reviews)

  • "Great as you get travel benefits(in 83 reviews)

  • Cons
  • "At times you need to work long hours(in 59 reviews)

  • "You are just a number to the company(in 51 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Good company to work for.

      Jul 23, 2021 - In Flight Manager in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good perks, lots of time off

      Cons

      Negative colleagues you end up working with

      Be the first to find this review helpful
    2. 5.0
      Current Employee, more than 5 years

      Great company

      Jul 22, 2021 - Aircraft Mechanic in Cardiff, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere amongst colleagues at a local level.

      Cons

      Company politics can be overwhelming sometimes.

      Be the first to find this review helpful
    3. 2.0
      Current Employee, more than 3 years

      Fun for a while, don't stay longer than you need.

      Jul 13, 2021 - Mixed Fleet Cabin Crew in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Your colleagues are wonderful and you get to see some of the world (dependant on how kind scheduling choose to be to you each month) and stay in nice hotels. The trip bidding system can really come through when you want weekends off or a specific route (not the Caribbean, but good luck trying)

      Cons

      Staff travel is pricey as LHR airport tax is extremely high (eg. lhr to jfk will cost you GBP 150 - you're better off getting a confirmed ticket with another airline.) You will be a walking zombie for most of your layovers, which will mostly be minimum rest.

      Be the first to find this review helpful
    4. 3.0
      Current Employee

      Okay, but not great. Just a number.

      Jul 22, 2021 - Cabin Crew in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get to see the world and meet amazing people!

      Cons

      Not much career progression. Management aren't very good with understanding employees and only care about profit. Haven't had a bonus in 2 years.

      Continue reading
      Be the first to find this review helpful
    5. 4.0
      Former Employee

      Cab in crew

      Jul 16, 2021 - Mixed Fleet Cabin Crew 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place loved every second

      Cons

      No cons this isn't a job for money you have to love flying

      Be the first to find this review helpful
    6. 4.0
      Current Employee

      Good

      Jul 16, 2021 - Trainee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible, Pay, location , benefits, transport

      Cons

      management, pension, hours, travel, CEO

      Be the first to find this review helpful
    7. 5.0
      Former Employee

      Good Employer

      Jul 7, 2021 - Airline Pilot in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good employer for the time I was there

      Cons

      None, good employer for the time I was there

      Be the first to find this review helpful
    8. 4.0
      Current Employee

      Good place to work

      Jul 8, 2021 - Ground Operations Agent in Heathrow, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flying perks and also more perks

      Cons

      I don’t think there is any

      Be the first to find this review helpful
    9. 2.0
      Former Employee, more than 1 year

      Ok

      Jul 21, 2021 - Cabin Crew in Gatwick, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good progression opportunities If you want them

      Cons

      Could do with looking after Staff welfare A bit more

      Be the first to find this review helpful
    10. 5.0
      Former Employee, more than 1 year

      Working at BA

      Jul 5, 2021 - Business Executive in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work and the progression route is clear.

      Cons

      Unnecessary department politics and budget cuts

      Be the first to find this review helpful
    Viewing 1 - 10 of 1,897 Reviews

    Popular Careers with British Airways Job Seekers

    JobsSalariesInterviews

    Work at British Airways? Share Your Experiences

    British Airways logo
    or