British Airways Reviews

Updated 2 Aug 2020

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3.1
52%
Recommend to a Friend
28%
Approve of CEO
British Airways Chairman and CEO Alex Cruz (no image)
Alex Cruz
481 Ratings
Pros
  • "Staff travel at bare minimum rates huge discount travel made easy great leave policy(in 194 reviews)

  • "Travel Benefits, good opportunities in the Groups(in 70 reviews)

Cons
  • "Skills developed are often quite airline specific so can be difficult to switch jobs outside the(in 43 reviews)

  • "Work life balance can be difficult in some roles(in 40 reviews)

More Pros and Cons
  1. "One of a kind jobs"

    5.0
    Former Employee - Shop Assistant in London, England

    I worked at British Airways part-time

    Pros

    The role gives you a unique life style

    Cons

    Working hours are quite hard due to different time zones

  2. "Company with great potential and teams, but dysfunctional senior leadership"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Heathrow, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways full-time for more than 8 years

    Pros

    - Interesting, challenging and high impact roles offered early in one's career. Opportunity to explore all sorts of areas. - Very interesting and complex industry: events all around the world impact the airlines directly and that is both challenging and exciting. Complex eco-system of other airlines, travel agents, etc. - Good work life balance - Staff travel perks are great compared to not working for an airline, but not very good compared to working for other airlines (high price, limited availability) - A lot of nice, smart and expert people. A lot of middle to low-senior managers are really lovely.

    Cons

    - Travel industry is taking a massive hit with Covid so the future of jobs at the airline is uncertain. - Very dysfunctional, low empathy, ego-driven senior leadership with little incentive to maintain the long-term health of the airline. CEO is known to be a bully.

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  3. "Decent Job - good travel perks"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Commercial Analyst in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at British Airways full-time for more than 8 years

    Pros

    Travel Benefits, good opportunities in the Groups

    Cons

    Slow moving, hierarchical management, old fashioned

  4. "Good lifestyle, terrible company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Cabin Crew in Gatwick, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways full-time

    Pros

    Travel around the world Hotels are mostly beautiful Great co-workers

    Cons

    Management are intense Company do not care for you on a personal level

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  5. "Cabin crew"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Receptionist/Sales Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways part-time

    Pros

    Great experience, meeting with people from all over the world.

    Cons

    Company don't value their staff.

  6. "Not the employer they were"

    3.0
    Current Employee - Flight Attendant in Hemel Hempstead, England

    I have been working at British Airways part-time

    Pros

    At the moment non whatsoever

    Cons

    Lots at the moment for a company who doesn’t treat their employees fairly

  7. "Finance Business Partner"

    4.0
    Current Employee - Finance Business Partner in Heathrow, England

    I have been working at British Airways full-time

    Pros

    many departments for rotation, interesting work, staff travel perks

    Cons

    demanding culture, tiring, sometimes hard to progress

  8. "They get the basics wrong"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Revenue Management Inventory Executive in London, England
    Doesn't Recommend
    No Opinion of CEO

    I worked at British Airways full-time for more than 3 years

    Pros

    Discounted flights. Though, your ticket is not confirmed. You only get on the aircraft if there is an empty seat. This policy still applies if you're on the other side of world trying to get home. There is a risk associated with the benefit.

    Cons

    Basics. Waterside might look nice in pictures but there is a reason why at the time of writing this they don't show the working spaces. They are really worn down. The toilets are the worst. There is rust on the basins and toilets. The floor tiles look like they could do with a deep clean.

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  9. Helpful (1)

    "Airline"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cabin Service Director in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British Airways full-time

    Pros

    Travel, training, uniform, healthcare, parking.

    Cons

    Shift work, physically demanding, anonymous

  10. "Great if you want to travel."

    4.0
    Current Employee - Cabin Crew in Gatwick, England

    I have been working at British Airways full-time

    Pros

    Travel the world and stay in luxury hotels, meeting new people.

    Cons

    Busy schedule with little time at home.

Found 1208 reviews