British Airways Reviews | Glassdoor.co.uk
British Airways Reviews
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    British Airways Reviews

    Updated 18 Jan 2020

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    3.3
    62%
    Recommend to a Friend
    39%
    Approve of CEO
    British Airways Chairman and CEO Alex Cruz (no image)
    Alex Cruz
    400 Ratings
    Pros

    • "Staff travel at bare minimum rates huge discount travel made easy great leave policy" (in 178 reviews)

    • "Great policies and travel benefits" (in 67 reviews)

    Cons

    • "Skills developed are often quite airline specific so can be difficult to switch jobs outside the" (in 40 reviews)

    • "Work life balance can be difficult in some roles" (in 38 reviews)

    More Pros and Cons
    1. Featured Review
      Helpful (3)

      "Incredible place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Head Office Employee in Harmondsworth, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Airways full-time for more than 3 years

      Pros

      BA has so many pro's, most notably: - Flexible working - Supportive managers - Fantastic career progression - Good salaries - Wonderful working environment - A big focus on staff

      Cons

      The location of head office makes travel mildly inconvenient for employees but there is a regular, free bus service to the station and free parking which makes up for it

      Advice to Management

      Continue the focus on staff, growth and our customers

      British Airways2019-07-01

    2. "Excellent job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cabin Crew Member in Heathrow, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at British Airways part-time for more than 10 years

      Pros

      Travel good benefits fun to work for2 days never the same

      Cons

      Away a lot can often be delayed long hours

      British Airways2019-11-28
      3. Join the British Airways team
      See Our Latest Jobs

    3. "Fast-paced Workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Airport Operations in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Airways full-time for less than a year

      Pros

      Fast-paced environment always keeps you on your toes, which, for an analytical thinker is challenging, yet rewarding.

      Cons

      More could be done to ensure inter-business awareness of other projects

      British Airways2020-01-17

    4. "Great opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Service Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Airways full-time for more than 8 years

      Pros

      Great opportunity to develop and progress within your career.

      Cons

      Not being treated as an equal to some other band 3 managers. Sometimes treated like a child..

      British Airways2020-01-16

    5. "ae"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Computer Sales Representative in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Airways full-time for more than 3 years

      Pros

      It was honestly great! I really enjoyed it

      Cons

      It was a bit intense! less stress please

      British Airways2020-01-13

    6. "Been here 3 years now"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Air Hostess in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Airways full-time for more than 3 years

      Pros

      Moved here from EasyJet, really enjoying my time here and happy I made the jump.

      Cons

      Absolutely none so far !!

      Advice to Management

      Can we stay in the Caribbean a bit longer next time haha !

      British Airways2020-01-12

    7. "Great"

      StarStarStarStarStar
      Former Employee - Communications Technician 

      I worked at British Airways full-time

      Pros

      best people to work with

      Cons

      a lot of hard work and you need to be physically fit

      British Airways2020-01-07

    8. "fun and friendly"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Cabin Crew in London, England
      Recommends
      Positive Outlook

      I worked at British Airways full-time for more than a year

      Pros

      accommodative environment teamwork and respect to all

      Cons

      different times of work and difficult to adjust to night shifts

      British Airways2020-01-07

    9. "Digital R-org ongoing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Digital Project Manager in Heathrow, England
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at British Airways full-time for more than 8 years

      Pros

      Established company, great work culture, opportunities to move internally. Great travel perks

      Cons

      Some department still a little hierarchical and not forward thinking enough regarding project practices (e.g. Agile)

      British Airways2020-01-06

    10. "Great company to join as a graduate"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Graduate in London, England

      I worked at British Airways full-time for more than 5 years

      Pros

      Lots of learning and career opportunities. Interesting work.

      Cons

      None, loved my time there.

      British Airways2020-01-05
    Found 1046 reviews
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