Cover image for British Airways
Logo

British Airways

Is this your company?

British Airways

Add a Review

British Airways Reviews

Updated 5 Dec 2023

Verify your email to use filters. Having problems? Resend email
Found 2,943 of over 3K reviews
3.4
55% Recommend to a Friend
British Airways CEO Sean Doyle
71% Approve of CEO

Found 2,899 of over 3K reviews

3.4
55%
Recommend to a Friend
71%
Approve of CEO
British Airways CEO Sean Doyle
Sean Doyle
492 Ratings

What people are saying about British Airways

Got a burning question about British Airways? Just ask!

On Fishbowl, you can share insights and advice anonymously with British Airways employees and get real answers from people on the inside.

Ask a Question

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Great colleagues to work with I spent 28 years there and enjoyed it except for the last 18 months(in 138 reviews)
  • "Travel the world and meet great people(in 126 reviews)
  • "Good benefits and discount travel(in 93 reviews)
  • "travel benefits are good for your self only(in 57 reviews)
  • "Fun and good staff to work with(in 44 reviews)
Cons
  • "Poor management from the very top to lower managmenet who handled Covid and looking after staff very badly and extremely disorganised.(in 183 reviews)
  • "Low pay and not looked after(in 156 reviews)
  • "Long hours and too many short turnarounds on longhaul destinations(in 121 reviews)
  • "Low salary and disdain by management is all you will get even after 10 years in mixed fleet.(in 74 reviews)
  • "There is no work life balance and the pay does not reflect the companies expectations.(in 55 reviews)
    1. 5.0
      9 Nov 2023
      Cargo Specialist
      Former Employee, more than 5 years
      Hounslow, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Key Role in Logistics: Cargo Specialists play a pivotal role in the movement of goods, ensuring that they are properly handled, stored, and transported. Varied Work Environments: They may work in various settings including airports, seaports, warehouses, or distribution centers, providing opportunities for different work experiences. Diverse Skill Set: The role demands a range of skills including organization, attention to detail, communication, and technical proficiency, making it a good fit for individuals with diverse talents. Global Perspective: Cargo Specialists are often involved in international shipping and logistics, providing exposure to global trade and business operations. Problem Solving: They often face logistical challenges that require creative problem-solving, which can be intellectually stimulating. Career Growth Opportunities: With experience, Cargo Specialists can advance to higher-level positions such as Logistics Manager, Supply Chain Analyst, or Operations Supervisor.

      Cons

      Physical Demands: The job may involve heavy lifting, working in varying weather conditions, and potentially long hours, which can be physically demanding. Tight Deadlines and Pressure: Meeting deadlines and managing the fast-paced nature of the industry can be stressful. Regulatory Compliance: There are strict regulations governing the handling and transportation of certain types of cargo, which must be adhered to, adding to the complexity of the job. Risk Management: Depending on the type of cargo (e.g., hazardous materials), there may be inherent risks associated with handling and transporting certain goods. Shift Work and Irregular Hours: Cargo operations often run around the clock, which can result in irregular or non-standard working hours, including weekends and holidays. Customer Service Challenges: Interactions with customers, carriers, and suppliers can sometimes be challenging, especially in high-pressure situations or when dealing with difficult personalities.

      1. 5.0
        4 Dec 2023
        Cyber Security Analyst
        Current Employee, more than 5 years
        Drayton, Oxfordshire, Oxfordshire, South East England, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        There are so many pros that I don't know where to start. From the get go, they have supported my professional development, and provided me with all of the tools I needed ( and I mean all of the tools, which in cybops is very rare ) They helped my family relocate and even got my partner a part time job

        Cons

        You have to pay for your own fuel. When your car is a 4.5L v10 its very expensive

      2. Join the British Airways team
        See Our Latest Jobs
        1. 5.0
          5 Dec 2023
          Cabin Crew Member
          Former Employee, more than 5 years
          Heathrow, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Great traveling Some great people Money is ok Representing the uk Good days off and holiday

          Cons

          Some horrible people Extremely tiring

          1. 4.0
            4 Dec 2023
            Cabin Crew Member
            Current Employee, more than 1 year
            London, England
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Amazing job that allows you to see the world

            Cons

            Very hard, specially because of the jet lag

            1. 5.0
              28 Nov 2023
              Executive Assistant
              Former Employee, more than 10 years
              Heathrow, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              A great brand to be part of

              Cons

              Manging egos was frustrating but that's typical of the corporate world

              1. 4.0
                3 Dec 2023
                Cabin Crew Member
                Former Employee, more than 1 year
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                friendly environment collaborative benefits discounts

                Cons

                the food was not good

                1. 4.0
                  24 Oct 2023
                  InFlight Manager
                  Current Employee
                  London, England
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great travel lifestyle and amazing to visit so many countries

                  Cons

                  Management are a real con, completely out of touch with those on the frontline who work the hardest! Very political

                  1. 2.0
                    27 Nov 2023
                    Cabin Crew
                    Former Employee, more than 10 years
                    Heathrow, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Travel, then a pension but no more

                    Cons

                    Company and management don t care about their front line workers anymore

                    1. 5.0
                      30 Nov 2023
                      Ground Handling Agent
                      Current Employee
                      Heathrow, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      Good pay overtime always available

                      Cons

                      Shift work isn't the best

                      1. 3.0
                        9 Nov 2023
                        Maintenance Assistant
                        Current Employee, more than 1 year
                        London, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Travel benefits are a huge positive Working environment is uplifting Shift pattern is quite nice

                        Cons

                        The management and trying to get your voice heard Its more about who you know than what you know

                      Viewing 1 - 10 of 2,899 Reviews
                      </>Embed

                      British Airways Reviews FAQs

                      British Airways has an overall rating of 3.4 out of 5, based on over 3,100 reviews left anonymously by employees. 55% of employees would recommend working at British Airways to a friend and 48% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, British Airways employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at British Airways. This rating has been stable over the past 12 months.

                      55% of British Airways employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated British Airways 3.0 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

                      Popular Careers with British Airways Job Seekers

                      JobsSalariesInterviews

                      Want the inside scoop on your own company?

                      Join your Company Bowl™ for anonymous work chats.

                      Popular Conversations

                      Interview Tips

                      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)

                      Analytical Chemist

                      Do you experience that how long the hiring process would take at Thermo Fisher? I got my second interview with hiring manager at the beginning of November but I haven’t heard nothing from them. When I’ve emailed them to check in they just said that the process would be slow, no time frame. I would be able to get an offer soon from other company but work as contractor. Should I wait for Thermo Fisher?

                      2
                      6 Comments

                      KPMG

                      Booz Allen Hamilton Recently applied and I've been referred for an interview! Any tips on interviewing with Booz Allen? And if I am being asked to complete clearance and background upfront, is this a good indicator for being hired?

                      1
                      2 Comments

                      Alex L.

                      Applied for a job a few weeks back, got a call from HR yesterday morning about an interview next week. She mentioned she'd shoot me an email with all the interview details, but so far, my inbox is empty. Assuming I'll hear from her early next week, is it normal for them to expect me to show up for an in-person interview on short notice, like couple days?

                      8
                      2 Comments

                      Glassdoor has 3,100 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.