British Airways Employee Reviews about "just a number"

Updated Jan 11, 2021

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Found 50 of over 2,144 reviews

3.4
60%
Recommend to a Friend
75%
Approve of CEO
British Airways CEO Sean Doyle
Sean Doyle
156 Ratings
Pros
  • "Can travel the world with staff travel and good life work balance(in 252 reviews)

  • "Great as you get travel benefits(in 83 reviews)

  • Cons
  • "At times you need to work long hours(in 59 reviews)

  • "You are just a number to the company(in 51 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "just a number"

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    1. 5.0
      Former Employee, more than 10 years

      Cabin service director

      Feb 14, 2019 - Csd in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel, uniform, accommodation, structure, professional, diverse

      Cons

      Hours Just a number Lack of comeradary

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    2. 3.0
      Former Employee, more than 8 years

      Ok

      Jan 11, 2021 - Customer Service Manager in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Travel travel travel travel travel

      Cons

      The definition of 'just a number'.

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      British Airways Response

      Colleague Engagement Executive

      Thank you so much for taking the time to write your review. We’re really sorry to hear that you feel that you were ‘just a number’ and want to take this opportunity to tell you that this was definitely not the case. At BA we do our utmost to ensure that our people feel valued – we always aim to recognise colleagues and all that they do for the airline. Your efforts don’t go unnoticed.

    3. 2.0
      Former Employee, more than 8 years

      Poor treatment of staff during pandemic

      Nov 28, 2020 - Mixed Fleet Cabin Crew in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff travel, nice hotels, safe aircraft

      Cons

      Not valued , just a number

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    4. 4.0
      Current Employee

      not bad

      Nov 6, 2020 - Ground Operations Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible shifts, good pay, progression

      Cons

      Not sociable hours, you are just a number

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    5. 2.0
      Current Employee, more than 5 years

      No care for employee's

      Nov 17, 2020 - In Flight Lead in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flight network and amount of routes

      Cons

      Management do not care about their employee's. Especially those in customer facing/service roles. You are just a number to them

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    6. 1.0
      Former Employee

      Great job bad company

      Dec 3, 2020 - Flight Purser in Swindon, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People you work with everyday, the trips , seeing the world

      Cons

      Your just a number , they used COVID to put cabin crew on poverty pay and tear up there t&c’s

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    7. 2.0
      Former Employee, more than 10 years

      Great company but the worst possible management

      Nov 5, 2020 - Cabin Crew Member in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The cabin crew team and camaraderie.

      Cons

      Senior management don't value staff, you get very little or no recognition for a job well done. They keep making useless efforts to increase recognition but it never happens. Management just want to divide and conquer, bad industrial relations. From now on the cabin crew pay package is so poor: low basic, long hours, total flexibility so your days off are not respected. Their pay package was excellent but now everybody has a new contract with lower terms and conditions, lower remuneration and benefits. It is not a career anymore, it's a job you will do for a couple of years. Huge corporation and you are just a number.

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    8. 1.0
      Former Employee

      poor employer

      Nov 24, 2020 - Flight Attendant in Corby, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      travel, meet people, uniform, nice colleagues

      Cons

      tiring, you’re just a number

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    9. 3.0
      Former Employee, more than 10 years

      Not a career

      Oct 28, 2020 - Cabin Crew in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great lifestyle and good enough money for PT contracts.

      Cons

      You are just a number, they really don’t care about cabin crew.

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    10. 4.0
      Former Employee, more than 1 year

      LOVED my job

      Oct 13, 2020 - Cabin Crew in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Get to travel the world and fly on airplanes every day (which is great if you're an AvGeek) visiting beautiful countries. Its a mix of short and long haul so the variety is always there Get to 'Bid' for trips you want to do or days you want off time literally flies when you're working and generally

      Cons

      Working for a big company has its downfalls. I was made redundant due to COVID-19. You are viewed as just a number and they don't look at exceptional circumstances. Responses from management was extremely slow and sometimes non-existent. The management were also not interested in listening to personal issues if it impacted the way you worked. Basically, I did the job FOR the job and not for the company I worked for

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