British American Tobacco Reviews | Glassdoor.co.uk

British American Tobacco Reviews

Updated 13 September 2018
850 reviews

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850 Employee Reviews

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Pros
  • "World class trasnational education, work life balance and freedom through responsability culture" (in 36 reviews)

  • "Very professional working environment with talented colleagues" (in 63 reviews)

Cons
  • "Work life balance is the key priority as development need" (in 69 reviews)

  • "The only negative thing about BAT is that there's no work/life Balance at all" (in 20 reviews)

More Pros and Cons

  1. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at British American Tobacco full-time (More than 8 years)

    Pros

    Friendly people, most management approachable and down to earth, challenging workload

    Cons

    Squeeze on budgets leads to lack of investment in people outside core depts of marketing, ops and finance


  2. Helpful (3)

    "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - International Brand Manager in London, England
    Current Employee - International Brand Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at British American Tobacco full-time (More than a year)

    Pros

    In general smart people and decent atmosphere. Pay is also good with higher variable vs other industries (up to 40% in my case)

    Cons

    Bureaucracy and politics at its best. Zero empowerment. Nothing gets approved without going to the boss's, boss's boss. In order to progress in career you need to show impact which typically means show off a lot, make sure you make friends everywhere and you pick a good mentor (yes, a mentor is mandatory).

    Overall tobacco industry (new generations products like vaping or THP included) are super mega hyper regulated which means there's zero freedom to operate.

    Last but not least and back to the first point, because of such bureaucracy, protocols and processes, everything is beyond slow. Takes ages to decide on something.

    Advice to Management

    Streamline processes and teams. Empower people. Remove the networking and connections way of operating where only those who make many friends will progress. Promote talent, empowerment and those who bring new ideas, not friends.

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst
    Former Employee - Business Analyst
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at British American Tobacco full-time (More than 5 years)

    Pros

    Great mentors
    Clear pipelines
    High performance teams

    Cons

    RRHH is useles. They will never help you.


  4. "Offers great opportunity to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Richmond, London, England
    Former Employee - Area Manager in Richmond, London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at British American Tobacco full-time (More than a year)

    Pros

    Focus on personal development and opportunities to get involved in projects and work streams outside of immediate roles. Lots of opportunity for cross functional working

    Cons

    Poor leadership of some internal departments where work stream and workload accountabilities not always held. Can lead to continuous challenging and ownership of workload, which should not be necessary.


  5. "IT Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British American Tobacco full-time

    Pros

    Awesome people, can do attitude and desire to win

    Cons

    Demanding markets and changing priorities


  6. "Great working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at British American Tobacco full-time

    Pros

    Responsible organisation, fun loving people and strong manamement

    Cons

    Although BAT had everything I wanted in any company, there was still a lack of diversity in top management, which was why I left.

    Advice to Management

    Introduce more diversity in senior management positions


  7. Helpful (2)

    "Great reward but true leadership is missing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in London, England
    Current Employee - Human Resources Manager in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at British American Tobacco full-time (More than 8 years)

    Pros

    Great reward package
    Great colleagues
    Business is doing well

    Cons

    Policies and practices are good on paper, but not always followed through. A lot of time is spent on talent management without a visible benefit from it.
    Line management can be a hit and miss: some are good and some just manage upwards.

    Advice to Management

    Stop talking about diversity and start acting on it. Don't expect everyone to fit in the same mould!
    Pay more attention on leadership: how people manage their teams and not how they manage their managers!

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Southampton, England
    Former Employee - Project Manager in Southampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at British American Tobacco full-time (More than 5 years)

    Pros

    Overall a great company to work for , lots of opportunities to move within the company and to travel , great culture and work inviorement ,amazing people to work with .

    Cons

    Tough industries to work in , lots of changes but manageable .

    Advice to Management

    Promote more and pay better when promoting from within the organisation.


  9. "Senior Product Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at British American Tobacco full-time

    Pros

    Fantastic people and working environment

    Cons

    Career opportunities not available in my function

    Advice to Management

    Listen to your employees more


  10. Helpful (1)

    "Great international career opportunities and rewards"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at British American Tobacco full-time (More than 10 years)

    Pros

    Global footprint (180 markets), excellent opportunities to grow professionally
    Very competitive salaries and rewards
    Great people to work with

    Cons

    HQ is very political and often lacking connection with market reality, bad balance of rewarding and frustrating experiences
    It is a declining industry and BAT’ ability to innovate in emerging substitute categories is yet to be seen


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