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British Gas Project Manager Reviews

Updated 4 July 2017
6 reviews

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Project Manager

1.2
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British Gas Managing Director Mark Hodges
Mark Hodges
1 Rating

Employee Reviews

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Pros
Cons
  • Stupidly poor work/life balance for those in a call center roll (in 14 reviews)

  • Disputes within senior management (in 18 reviews)

More Pros and Cons

  1. Helpful (2)

    "Disappointing leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Staines, England
    Current Employee - Project Manager in Staines, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at British Gas full-time (More than 5 years)

    Pros

    Good company to start your career

    Starting salary is market related but then increases are not

    Flexible allowance with which you bolster medical, pension or other benefits

    Big change plan (getting smaller every year), there will always be work to do

    There are some good people manager and mentors

    Cons

    Your bonus is benched against your performance which is at the end up to the discretion management

    No real insight or talent management, it is all up to the individual to look for opportunities

    A lot of lip service about trust, transparency and value but that is where is ends this is not lived by senior management

    Bureaucracy implementing change, more and more systems and duplication with no real benefits realisation measurement

    Still feels like a semi government organisation who keeps on doing the same thing the same way with no drive or hunger to change the culture

    Advice to Management

    Spend the time and learn to know your employees individually, they do the work (not the processes and not the systems)

    Less managers (level 4, level 5), designate more responsibility to lower levels and listen to your employees


  2. Helpful (2)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Leicester, England
    Former Employee - Project Manager in Leicester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Gas full-time (More than a year)

    Pros

    Salary, struggling to think of anything else

    Cons

    Terrible, weak leadership, treat staff awfully. Expect everyone to be a cloned version of themselves. Ignore issues, don't care about health or wellbeing. Do what they like as long as "it's in the best interests of the business". Political culture where egos run riot, high number of deceitful people who will deliberately sabotage their colleagues. This behaviour is actively encouraged. And finally they are proud of how they rip customers off.

    Advice to Management

    Gave them loads of advice on how to improve and they just ignore it.


  3. Helpful (1)

    "A very large company with many small empires within it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Project Manager in Staines, England
    Former Employee - IT Project Manager in Staines, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at British Gas full-time (More than 3 years)

    Pros

    A significant change plan with approved funding and lots of ideas.

    Cons

    Such a large company there are a lot of departments to deal with and a significant amount of reporting and processes to follow. Hard to progress your career, almost unfair to employees in order to be fair to everyone else, have to wait for a vacancy and then apply and is same interview process as external applicants, even if already doing role. No guaranteed pay rise even if get a promotion. A lot of focus on behaviors rather than doing a good job or delivering on time and to budget.

    Advice to Management

    Look at why so many good people keep leaving, look at retention schemes, reward people who work hard and do a good job.


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  5. "An established business, on a fast transformation curve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Staines, England
    Former Employee - Project Manager in Staines, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at British Gas full-time (More than 10 years)

    Pros

    Variety of businesses to work in, good geographic split in the UK and a real desire to move away from being known as "the gas board" of old

    Cons

    Frequent, almost yearly redundancies in support functions, an ageing and non scalable technology stack in the home service business, constrained salary scales

    Advice to Management

    look externally and focus on driving exceptional customer experiences. It's not all about using the latest toys, you need to be able to leverage them properly


  6. "good"

    StarStarStarStarStar
    Former Employee - Project Manager in Houston, TX (US)
    Former Employee - Project Manager in Houston, TX (US)

    I worked at British Gas (More than 5 years)

    Pros

    Provides the basis for development that supports both individual and team effort through continuous profession development and training.

    Cons

    Retention of less staff and focuses more on outsourcing workforce...albeit fulfilling their corporate social responsibilities through same effort!


  7. "Enjoyed the challenge and variety of projects I delivered"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager
    Former Employee - Project Manager
    Recommends

    Pros

    Large organisation with multiple opportunities for large and interesting projects. Strong Prince 2 methodology and a focus on agile delivery.
    Working in such a large organisation with many business gives great opportunity for personal growth and variety. The company are very willing to allow you to work in areas which are relatively new to you along as you exhibit the right balance of skills.

    Cons

    As with many large organisations in can be bureaucratic and roles are often given to those who's face fits rather than the best person for the job.