British Gas Employee Reviews about "senior management"

Updated Oct 1, 2020

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Found 34 of over 1,130 reviews

2.8
34%
Recommend to a Friend
30%
Approve of CEO
British Gas Chief Executive, Centrica Consumer Sarwjit Sambhi (no image)
Sarwjit Sambhi
219 Ratings
Pros
  • "Great people average pay good benefits(in 50 reviews)

  • "good work/ life balance, exposure to global opportunities(in 47 reviews)

  • Cons
  • "Senior management are all over the place(in 34 reviews)

  • "The long shifts no work life balance constant moaning about call time(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "senior management"

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    1. 5.0
      Former Employee

      manager

      Apr 27, 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      wage, development and training is excellent. shares and good pension scheme

      Cons

      there were too many restructures and changes of senior management

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    2. 1.0
      Former Employee, more than 1 year

      Horrible place to work

      Jul 4, 2020 - Product Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Car park with bays for electric vehicles.

      Cons

      The buildings are falling apart Canteen is horrible People have been here for donkey’s years and think they know best despite having no experience outside of British Gas not the Energy sector (check out LinkedIn for the lifers there) Lots of red tape Senior management are all over the place The culture is very much ‘old boys club’ The way they manage you is to make you feel upset and talk you as if you’re a child

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      1 person found this review helpful
    3. 2.0
      Current Employee, more than 8 years

      Slave Labour

      Oct 1, 2020 - General Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      6month sick pay in full/ Flex benefit

      Cons

      Never valued, always just a pay number - lack of senior management

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    4. 1.0
      Former Employee, more than 1 year

      Avoid

      Sep 22, 2020 - Smart Energy Expert (Meter Engineer) in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      None unless your face fits and your a yes man they won’t appreciate what you do

      Cons

      Management Senior management Office staff

      1 person found this review helpful
    5. 2.0
      Current Employee, more than 3 years

      BG

      Aug 6, 2020 - Smart Energy Expert in Widnes, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Trusted brand and looks good on your CV

      Cons

      Constant uncertainty from senior management and business

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    6. 1.0
      Former Employee, more than 3 years

      This company reminds me of Carillion

      Jan 4, 2020 - Advisor in Manchester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are great in general

      Cons

      Directors and Senior Management are clueless, when trying to diversify a business to meet changing customer requirements, you need to have the knowledge, skill, experience and most of all the competence to drive through positive change and bring the staff with you, these people are like headless chickens. Change people or change people not at staff level as they keep trying that and it does not work, need new leadership and fresh blood at director level These people do not understand the business's they are trying to run and commerciality is poor, the brand is good but you need to do more in a changing and highly competitive environment Lack of respect for staff, listen to the people doing the job and interacting with your customers you might learn something

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      2 people found this review helpful
    7. 3.0
      Former Employee, less than 1 year

      Company in decline

      Jan 1, 2019 - Customer Service Representative in Leicester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are fantastic their apart from senior management, the colleagues I worked with were tight knit and like family and the support during tough times was brilliant. The salary is good but not worth the pressures it brings

      Cons

      Disgusting senior management. The job your told to do does not reflect the job title Priorities are strictly financially based rather than working on structure and listing to feedback from frontline colleagues . If your not a manager or any senior management your words or feedback means nothing and you don't have a leg to stand on. The systems are oudated the style in which the process the site uses is out of date and and far old school. Their is no modern approach or colleagues interest looked at.

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      1 person found this review helpful
    8. 1.0
      Former Employee, more than 10 years

      Horrendous place to work

      Oct 11, 2019 - Engineer in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      32 hour week from May to August

      Cons

      The rest of it. All stemming from a clueless senior management that are the cause of all the problems that employees have to deal with. A toxic culture all over the business and the inept management are incapable of changing it. That is why their employees are leaving in droves. If you do end up getting a job at British Gas you will need to leave your morales at the door

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      3 people found this review helpful
    9. 1.0
      Current Employee, more than 10 years

      Management destroying company

      Sep 22, 2019 - Anonymous Employee in Stockport, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people are nice as long as you don’t work in sales department where the people who care about £

      Cons

      Senior management are clueless to the point it would be laughable if it wasn’t for the destruction of the company They state customer obsessed - this couldn’t be further from the truth Employees are made to feel like robots and nothing matters other than the bottom line Poor marketing campaigns with boring offers Lack of leadership or vision from above a once amazing company destroyed

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      2 people found this review helpful
    10. 2.0
      Current Employee, more than 10 years

      Sinking ship

      Aug 25, 2019 - Customer Service Representative in Uddingston, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They have a good sickness leave and maternity policy

      Cons

      Used to be a great place to work, but over the years it has gotten worse and worse. Job cuts, bonus cuts and poor senior management who are willing to take bonus’s even when the company isn’t doing well.

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      3 people found this review helpful
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