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British Heart Foundation Reviews
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    British Heart Foundation Reviews

    Updated 18 October 2018
    214 reviews

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    Full-timePart-time
    3.8
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    British Heart Foundation Chief Executive Simon Gillespie
    Simon Gillespie
    69 Ratings

    214 Employee Reviews

    Sort: PopularRatingDate
    Pros
    Cons

    • "too many volunteers and not enough paid staff" (in 13 reviews)

    • "Co-workers (stockroom assistants) would break items on purpose if they couldn't be bothered to take them up to the shop floor" (in 10 reviews)

    More Pros and Cons
    1. Featured Review

      "Best place I've ever worked"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Assistant Manager in Wolverhampton, England
      Current Employee - Assistant Manager in Wolverhampton, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Heart Foundation full-time (More than a year)

      Pros

      Meeting lots of lovely People, great working environment, never a dull moment, very supportive management

      Cons

      No complaints from me, very happy to be here

      Advice to Management

      Thank you !

      British Heart Foundation Response

      30 Jul 2018 – Recruitment Partner

      Hi, thank you so much for your feedback. It is good to see you love working as part of a team that makes a life-saving difference, and that you particularly enjoy the working environment. We thank... More

    2. "Dynamic and Challenging"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Heart Foundation full-time (More than 10 years)

      Pros

      The BHF is always changing which create a dynamic and challenging environment in all the right ways! You get to own your work and set expectations.

      Cons

      As you would expect within a charity the staffing model is lean, but don't let that put you off.

      British Heart Foundation Response

      3 Oct 2018 – Recruitment Partner

      Hi, thank you so much for your lovely review. It is great to hear that you feel challenged in your role and enjoy the autonomy that is provided. We wish you continued success with us!

      3. Join the British Heart Foundation team
      See Our Latest Jobs

    3. "Retail Assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Retail Assistant in London, England
      Former Employee - Retail Assistant in London, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at British Heart Foundation part-time (Less than a year)

      Pros

      Friendly and approachable staff. Various roles to gain experience in.

      Cons

      Needs more recognition on adverts and leaflets so that more customers can donate.

    4. "Sales assistant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      Friendly colleagues
      Lovely customers
      Fun working environment

      Cons

      There are not really any cons.

    5. "Great company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Area Manager
      Current Employee - Area Manager
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Heart Foundation full-time (More than 5 years)

      Pros

      Health and well-being is #1 focus. Employees are looked after with great duty of care and supported when they need it most.

      Cons

      They are not cons but just something to be aware of as the perception is often the total opposite of this: hard work, high targets, short staffed almost always.

      Advice to Management

      Continue to empower and listen to your staff. They have some fantastic ideas

    6. "Hand on heart, the best place I've worked!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Manager in London, England
      Current Employee - Manager in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Heart Foundation part-time (More than 3 years)

      Pros

      Working with such wonderfully gifted and enthusiastic people. Everyone who works here seems to have a genuine commitment to making a difference for our cause and desire to do the best work towards it. There are great opportunities if you want them to get involved in a variety of activities and effort by leaders to make this a great organization to work for. It is an ambitious, inclusive and caring organization, offering you the chance to shape it and have your say. I've really been able to make a difference to the organization and have had great support from my manager.

      Cons

      Very few cons I can think of. If you are looking to make your millions this is not the place and neither should it be, but if you are looking to have a rewarding career and know you are working for a greater cause, you can't go far wrong. Anything that needs attention is getting it so I have optimism it will continue to just get better.

      British Heart Foundation Response

      11 Sep 2018 – Recruitment Partner

      Hi, thank you so much for your fab feedback! It is good to see you love working as part of a team that makes a life-saving difference, and that you particularly enjoy the people and all of the... More

    7. "Volunteer"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at British Heart Foundation part-time

      Pros

      Friendly place to volunteer,
      25% Employee discount
      Nvq person comes out fortnightly for those wanting to gain nvqs whilst being there.

      Cons

      Sometimes there's too many volunteers and other days they can be struggling for staff

      British Heart Foundation Response

      3 Sep 2018

      Hi thank you for your review . We love to hear from our volunteers and it was great to read your comments.
      Jo
      Volunteering Team

    8. Helpful (2)

      "Great Culture!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Director in London, England
      Current Employee - Senior Director in London, England
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at British Heart Foundation full-time (More than 3 years)

      Pros

      This is the best place I have ever worked! I really enjoy working with such great, enthusiastic and talented people! The BHF is doing some really interesting things, investing more in its work and conversely in it's people with new digital tools and new technologies like Workday - always trying to improve itself and do better. This makes for a friendly and warm place to work where people can be themselves, are listened to and where the Values are very strong. People matter here!

      Cons

      I cannot think of a downside, it really is a great place to work with an open culture!

      Advice to Management

      Keep living the values and being open and transparent and engaging.

      British Heart Foundation Response

      3 Oct 2018 – Recruitment Partner

      Hi, thank you so much for your review and feedback. It is great to hear that you really enjoying the working environment, the exciting projects and open culture! It is also great that cannot think... More

    9. "Guidance."

      StarStarStarStarStar
      Current Employee - Volunteer in Perth, Scotland
      Current Employee - Volunteer in Perth, Scotland
      Recommends

      I have been working at British Heart Foundation part-time (Less than a year)

      Pros

      It is a very homey place to volunteer, my nervousness is slowly slipping away, thanks to the manager.

      Cons

      So far, I have none.

      British Heart Foundation Response

      3 Sep 2018

      Thank you for your feedback we really do love to hear from our amazing volunteers!

      Jo
      Volunteering Team

    10. "Management Great , Co-workers not so much"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Stockroom Assistant in Leicester, England
      Former Employee - Stockroom Assistant in Leicester, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at British Heart Foundation full-time (Less than a year)

      Pros

      Great management.
      Great for work experience.

      Cons

      Co-workers played around too much.
      Co-workers (stockroom assistants) would break items on purpose if they couldn't be bothered to take them up to the shop floor. Wasting money.

      Advice to Management

      Look out for your stockroom assistants as they play around too much.

      e.g. throwing/breaking items, disrespecting others and their families.

      British Heart Foundation Response

      11 Sep 2018 – Recruitment Partner

      Hi, thank you so much for your feedback. It is good to see that you gained good work experience and skills whilst working for us. With regards to the other points you have raised, we will ensure they... More

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