British Heart Foundation Reviews | Glassdoor.co.uk

British Heart Foundation Reviews

Updated 11 February 2019
137 reviews

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4.0
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Approve of CEO
British Heart Foundation Chief Executive Simon Gillespie
Simon Gillespie
53 Ratings

Employee Reviews

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Pros
Cons
  • "too many volunteers and not enough paid staff" (in 13 reviews)

  • "speaking from my experience there where no cons" (in 12 reviews)

More Pros and Cons

  1. Featured Review

    "Best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Wolverhampton, England
    Current Employee - Assistant Manager in Wolverhampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than a year)

    Pros

    Meeting lots of lovely People, great working environment, never a dull moment, very supportive management

    Cons

    No complaints from me, very happy to be here

    Advice to Management

    Thank you !

    British Heart Foundation Response

    30 Jul 2018 – Recruitment Partner

    Hi, thank you so much for your feedback. It is good to see you love working as part of a team that makes a life-saving difference, and that you particularly enjoy the working environment. We thank... More


  2. "Most wonderful colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than a year)

    Pros

    The people are so enthusiastic and really warm. Everyone is very friendly and it makes coming to work so much more enjoyable. There's a good culture of participation in workplace events and getting together, which is really healthy and enables colleagues to become friends.

    Cons

    There can be some silos and gaps between departments because the organisation is so big and diverse!

  3. "Seeking a positive challenge and in return receive great reward and recognition then this is the place for you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Wellbeing, Safety & Resilience in London, England
    Current Employee - Head of Wellbeing, Safety & Resilience in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than 3 years)

    Pros

    Our people who are passionate and caring, our values played out daily and the fact that we are making a real difference.

    Cons

    Not really a con but the pace of change is rapid, progressive and positive - offers lots of opportunities to ‘stretch’ your personal and professional self

    Advice to Management

    Keep actively listening

    British Heart Foundation Response

    12 Feb 2019 – Recruitment Partner

    Hi, thank you for taking the time to leave a review. The passion and dedication of our people regularly comes up in our reviews and we try to ensure that all of our employees are recognised for... More


  4. "Friendly, stimulating environment for all"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Newcastle upon Tyne, England
    Former Employee - Store Manager in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at British Heart Foundation full-time (More than a year)

    Pros

    Great team spirit with good work ethic

    Cons

    None I personally encountered during my stay

    British Heart Foundation Response

    12 Feb 2019 – Recruitment Partner

    Hi there- thank you for taking the time to leave a review. It is good to see that you enjoyed the team that you worked with and that your overall experience was positive. We wish you all the best in... More


  5. "Sales assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England

    I worked at British Heart Foundation part-time (More than a year)

    Pros

    Colleagues are lovely to work with.

    Cons

    Can not think of any downsides to this job

    British Heart Foundation Response

    11 Jan 2019 – Recruitment Partner

    Hi, thank you for taking the time to leave a review for us. It is good to see that you worked with a lovely team whilst you were with us.It is also positive to see that you cannot think of many cons... More


  6. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Gloucester, England
    Former Employee - Assistant Manager in Gloucester, England
    Recommends

    I worked at British Heart Foundation full-time (More than 5 years)

    Pros

    Work as a team

    Cons

    wages very low ..... Can't think of anything

    British Heart Foundation Response

    8 Jan 2019 – Recruitment Partner

    Hi, thank you for taking the time to leave a review for us. It is good to see that you enjoyed working as a team whilst with us. This is a point that regularly comes up in our employee reviews. It... More


  7. "Volunteer - Induction Nightmare"

    StarStarStarStarStar
    Current Employee - Volunteer in Hamilton, Scotland
    Current Employee - Volunteer in Hamilton, Scotland
    Doesn't Recommend

    I have been working at British Heart Foundation part-time

    Pros

    Staff seem nice enough, however, one woman was very rude to the other new volunteer who had just started today and the other volunteers/paid staff seemed to not like her too much either.

    Cons

    I was given a booklet with the health and safety information then left alone in the staff break room for half an hour.

    I was basically following another volunteer around for 3 hours until they went home, I was not given any tasks and was barely taught anything. I simply had to wander around for 4 hours doing absolutely nothing at all.

    Advice to Management

    Pay more attention to your new volunteers and have a set plan in place for when they come for their induction. I was literally walking in circles around the store for 4 hours, occasionally popping into the break room to sit for 10 minutes.

    British Heart Foundation Response

    24 Jan 2019

    Hi
    Thank you for bring this to our attention . It is being sent to the appropriate teams to investigate further . I would be keen to continue this conversation if you could possibly contact me... More

  8. "Passionate people working hard to make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Organizational Change Specialist in London, England
    Current Employee - Senior Organizational Change Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation part-time (More than a year)

    Pros

    I've worked at BHF for two years and it's the best place I've ever worked. The people are all really passionate and committed to our cause. The senior leadership are great at communicating the vision and it is clear how each person's job contributes to the overall strategy. We are always looking to improve and I think it will just get better and better over time. Personally my manager is excellent, my team are supportive and I love the actual work I do. I would definitely recommend it as a place to work.

    Cons

    At the moment I think our passion and ambition means that we take on too much as an organisation and don't always prioritise the important things. This can mean that people's workload is high. However, the leadership are aware of this and are looking to improve our approach. I also think we could collaborate better as an organisation but again that is something we are working on.

    Advice to Management

    Keep doing what you're doing and thank you!


  9. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Bedford, England
    Former Employee - Sales Assistant in Bedford, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at British Heart Foundation full-time (More than 3 years)

    Pros

    Very professional staff and understand the importance of customer service, also very friendly staff

    Cons

    Wasnt paid any money, as i was doing work experience

    Advice to Management

    no advice needed

    British Heart Foundation Response

    8 Jan 2019 – Recruitment Partner

    Hello - thank you for taking the time to leave a review for us. It is great to hear that you enjoyed the team that you worked with and learnt some valuable customer service skills! We wish you all... More


  10. "Very Boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant in Beckenham, England
    Former Employee - Customer Assistant in Beckenham, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at British Heart Foundation part-time (Less than a year)

    Pros

    Not strenuous, good interactions with customers

    Cons

    be prepared for constant hours or sorting through clothes and toys over and over again

    British Heart Foundation Response

    8 Jan 2019 – Recruitment Partner

    Hi there- thank you for taking the time to leave us a review. It is good to see that you enjoyed the interaction that you had with our customers . We're disappointed to hear that you had a less... More