British Heart Foundation Reviews | Glassdoor.co.uk

British Heart Foundation Reviews

Updated 22 November 2018
128 reviews

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4.0
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British Heart Foundation Chief Executive Simon Gillespie
Simon Gillespie
51 Ratings

Employee Reviews

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Pros
  • "friendly staff, nice environment, good location" (in 13 reviews)

  • "Good working environment and friendly staff and volunteers" (in 7 reviews)

Cons
  • "too many volunteers and not enough paid staff" (in 13 reviews)

  • "speaking from my experience there where no cons" (in 12 reviews)

More Pros and Cons

  1. Featured Review

    "Best place I've ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Wolverhampton, England
    Current Employee - Assistant Manager in Wolverhampton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than a year)

    Pros

    Meeting lots of lovely People, great working environment, never a dull moment, very supportive management

    Cons

    No complaints from me, very happy to be here

    Advice to Management

    Thank you !

    British Heart Foundation Response

    30 Jul 2018 – Recruitment Partner

    Hi, thank you so much for your feedback. It is good to see you love working as part of a team that makes a life-saving difference, and that you particularly enjoy the working environment. We thank... More


  2. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Camden Town, England
    Current Employee - Anonymous Employee in Camden Town, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than a year)

    Pros

    Great people, great culture, fantastic cause, great working environment, overall one of the best places I've ever worked

    Cons

    location location location, its not an easy journey

    British Heart Foundation Response

    20 Nov 2018 – Recruitment Partner

    Thank you so much for your feedback and your review. It is great to see that you love the culture & people. Really great to hear that it is one of the best places that you've ever worked!! :). We... More

  3. "Friendly and supportive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Claygate, England
    Current Employee - Anonymous Employee in Claygate, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time

    Pros

    The site that I work at is very friendly and the social side has improved over the years. The company has been very supportive to me over this very difficult last year.

    Cons

    Still tends to be a bit of an "Us" and "Them" feel between the different sites.

    Advice to Management

    You're not doing a bad job, but make yourselves more approachable to the "little" people.

    British Heart Foundation Response

    30 Nov 2018 – Recruitment Partner

    Thank you for taking the time to leave a review. It is great to hear that you've been supported in your role . One of the points that comes up regularly in our employee reviews is the friendly... More


  4. "Volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Clydebank, West Dunbartonshire, Scotland
    Current Employee - Volunteer in Clydebank, West Dunbartonshire, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at British Heart Foundation (Less than a year)

    Pros

    Great team a lot to do i was building new goods flat pack which i loved then it was stopped

    Cons

    Some stuff is overpriced and some broken

    Advice to Management

    Be careful how u speak to volunteers and paid staff

    British Heart Foundation Response

    27 Nov 2018

    Hi thanks for the review , glad to hear you say you were working with a great team . Volunteer feedback is so important to us and we will pass on your comments to the appropriate teams.

    Jo... More


  5. "Extremely Rewarding!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data & Analytics Manager in London, England
    Current Employee - Data & Analytics Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than 5 years)

    Pros

    An abundance of training - personal and professional.
    An array of great personalities to work with.
    Extremely generous benefits package
    Flexible/smart working options

    Cons

    . . . . .

    Advice to Management

    Make volunteering/site visits compulsory - ensure that staff understand their impact.

    British Heart Foundation Response

    20 Nov 2018 – Recruitment Partner

    Hi, thank you for taking the time to leave a review. It is great to see that you enjoy flexible working and the training/ development that you've received during your time with us! It is also very... More


  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than 3 years)

    Pros

    I've been here 4 years and have had the opportunity to learn loads and work with lots of different people who are experts in what they do. There's a great energy and ambitious culture, and a strong sense of team

    Cons

    So much ambition means it can feel like there is a lack of focus / prioritisation


  7. "Woo hoo!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (More than a year)

    Pros

    The feeling of changing the world one small little heart at a time!

    Cons

    i only have so much love to give

    Advice to Management

    the team that drinks together stays together. More work nights out

  8. "Shocking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Volunteer in Kingston upon Hull, England
    Current Employee - Volunteer in Kingston upon Hull, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at British Heart Foundation part-time (Less than a year)

    Pros

    I have heard that many BHF stores are very good however that was not my experience.messed up once doing reductions in my 3 week was then not trusted to do anything else. I constantly asked to benter shown how to do stuff so I could take on that role in the future and build my skill set. I was as you can imagine very dissapointed when people who started after me where shown things straight away without asking. Oneach day I got into store at 12:30 and walked around until (they don't like you stood still) all the management at the front desk where sat down having a chat with a friend who had come in. I was tired after walking for so long an sat down on a chair at the other side of the stores within 1 minute the assignment manager was screaming at me from across the store even with customers present. Ithe is dissapointing that this was not an isolated incident.

    Cons

    Lots of people who come through job center are given a hard time because they are on a bit of a leash

    Advice to Management

    Get some structure into developing employees

    British Heart Foundation Response

    27 Nov 2018

    Hi , thank you for taking time to leave a review as volunteer feedback is key to helping us improve the volunteering experience and I would very much like to discuss your comments and the points you... More


  9. "A company to be proud of"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Multimedia Producer in London, England
    Current Employee - Multimedia Producer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (Less than a year)

    Pros

    The people, your team, health support, all you could ever need is made accessible!

    Cons

    There's a lot of departments and people to meet but within your probation period, you will have all the required inductions and know everyone's face in no time!

    Advice to Management

    More regular socials that will connect different departments to one-another.

    British Heart Foundation Response

    8 Nov 2018 – Recruitment Partner

    Thank you for your review. It is fab to hear that you enjoy working with a great team and feel supported in your role. We will ensure that your point about having more regular social events between... More


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time (Less than a year)

    Pros

    Good work/life balance, super nice and welcoming colleagues, good work , positive environment, greenery around the office, lunch with colleagues, many places to eat at close to the office, great in terms of commuting and excellent benefits!

    Cons

    No free food in the cafeteria, and some of the things are expensive (same price as the highstreet places). Another thing is that the office is based on hot desks, meaning that every morning you have to find a place to sit.

    British Heart Foundation Response

    8 Nov 2018 – Recruitment Partner

    Hi, thank you so much for your review. It is great to hear you you enjoy the work life balance, the office and environment and have had a good experience so far with the company :). We will ensure... More