British Heart Foundation Reviews | Glassdoor.co.uk

British Heart Foundation Reviews

Updated 10 de Sep 2019

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Found 169 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
81%
Recommend to a Friend
96%
Approve of CEO
  1. "Great Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in New Malden, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at British Heart Foundation part-time for less than a year

    Pros

    The manager was lovely and treated all members of staff with respect.

    Cons

    Must stay for a while without pay before and after the shop closes in order to do admin.

    Advice to Management

    Pay staff for the time worked outside of the opening times of the shop.

    British Heart Foundation2019-06-24

    British Heart Foundation Response

    June 25, 2019

    Hi, thanks so much for your feedback. It's great to see that you enjoyed working as part of a team that makes a life-saving difference, and you particularly appreciated the manager's respectful approach to the team. We will ensure your comments regarding working outside of store ...

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  2. "Great charity to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - ERP Controller in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time for more than 10 years

    Pros

    Worthwhile cause Generous benefits package Smarter working Flexible working Diverse workforce

    Cons

    Charity pay doesn't compete with private sector

    Advice to Management

    Introduce performance related pay

    British Heart Foundation2019-06-19

    British Heart Foundation Response

    June 20, 2019

    Hi, thank you so much for your review. It's great to see after 10 years you still love working as part of a team that makes a life-saving difference, and that our benefits have created a positive working culture. Our flexible and smarter working initiatives often come up as positive ...

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  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Manager in Cambridge, East of England, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at British Heart Foundation full-time for more than a year

    Pros

    Rewarding, fulfilling and fun.

    Cons

    Relentless, tiring and long hours

    British Heart Foundation2019-06-14

    British Heart Foundation Response

    June 20, 2019

    Hi, thank you so much for your feedback. It's great to see that you enjoyed working as part of a team that makes a life-saving difference, and that you found it so rewarding. We continually strive to create a positive environment and a healthy work-life balance for our employees, ...

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  4. "Great"

    StarStarStarStarStar
    • Culture & Values
    Former Employee - Volunteer in Bromley, England
    Recommends
    Positive Outlook

    I worked at British Heart Foundation part-time for less than a year

    Pros

    really friendly if I was running late they were understanding and flexible

    Cons

    the cashier was quite cold/stubborn

    British Heart Foundation2019-06-13

    British Heart Foundation Response

    June 18, 2019

    hello and thank you for leaving a review about your time at the BHF , we really do love to hear from our amazing volunteers. Really pleased to hear that you found people to be really friendly and that you enjoyed the flexibility that comes with volunteering . Jo - The Volunteering ...

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  5. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Sunderland, North East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at British Heart Foundation full-time for more than a year

    Pros

    Good hours and friendly staff

    Cons

    Changig hours is sometimes annoying

    British Heart Foundation2019-06-12

    British Heart Foundation Response

    June 12, 2019

    Hi, thanks so much for your feedback. It's good to see that you enjoyed working as part of a team that makes a life-saving difference, especially the work-life balance. We wish you all the best in your new adventure!

  6. "Reasonable"

    StarStarStarStarStar
    Current Employee - Assistant Shop Manager in Glasgow, Scotland

    I have been working at British Heart Foundation part-time for more than 5 years

    Pros

    Friendly, International, Fun, Sociable, different

    Cons

    Short lunches, hard working load,

    British Heart Foundation2019-06-12

    British Heart Foundation Response

    June 20, 2019

    Hi, thanks for taking the time to leave a review. It's good to see that overall you had a positive experience with us and that you enjoy working with a friendly team to make a life saving difference. With regards to the other points you have raised, we will ensure they are shared ...

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  7. "Volunteer sent from Job Centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    Former Employee - Volunteer in Rotherham, England

    I worked at British Heart Foundation part-time for less than a year

    Pros

    Coworkers were genuinely friendly and helpful

    Cons

    Sometimes there is nothing to do, especially on the shop floor (clothing side) so you’re left standing/walking around for hours on end just shuffling things around. I felt like an unofficial security guard at time which wasn’t what I took the work experience placement for. I never learnt how to work the tills.

    Advice to Management

    Treat your volunteers with a little more respect and have some empathy and understanding. We don’t come to work to have snide/rude remarks made about/to us, especially those of us who have mental illnesses and are struggling as it is; it really knocks our confidence and makes us dread turning up the next day. If I was a paid employee, I’d have left and claimed constructive dismissal.

    British Heart Foundation2019-06-11
  8. "Amazing !! People spend too much time in a job to be hating it !!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - EBay Customer Service Advisor in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation part-time for less than a year

    Pros

    The people in this workplace are amazing and really friendly. They are exceptional about mental health eg anxiety. My job is varied and interesting, with no two days the same You wear what you feel comfortable in. They are brilliant about fitting my studies around the business. My supervisor is efficient and approachable. I find her, really nice she progresses me when I am ready and checks in... with me frequently to make sure I am ok.

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    Cons

    Sometimes things are taken to literal The wages P/H could be more than they are The contracts are temporary and the renewal announcement was very late.

    Advice to Management

    Keep doing what you are doing cause this is a brilliant place to work and I am genuinely happy to come to work everyday. The cons I have outlined are things that are advisory mostly.

    British Heart Foundation2019-05-26

    British Heart Foundation Response

    June 10, 2019Recruitment Partner

    Hi there, thank you for taking the time to leave such a lovely review for us. It is great to hear that you enjoy working with our people and that you enjoy the flexibility that you have within the role. Work life balance often comes up as a positive point in our reviews. Thank you ...

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  9. "New job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Volunteer in Blackburn, England
    Recommends
    Negative Outlook

    I have been working at British Heart Foundation full-time for more than 10 years

    Pros

    Friendly reliable helpful and colleagues

    Cons

    Tasks job confidence job role

    British Heart Foundation2019-06-07
  10. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time for less than a year

    Pros

    Flexible working, development opportunities and friendly, but passionate staff.

    Cons

    High turnover of staff, could be more social.

    British Heart Foundation2019-05-21

    British Heart Foundation Response

    June 12, 2019

    Hi, thank you so much for your feedback. It's great to see you love working as part of a team that makes a life-saving difference, and that you particularly enjoy the development opportunities. We thank you for your review and wish you continued success with us!

Found 169 reviews