British Heart Foundation Reviews | Glassdoor.co.uk

British Heart Foundation Reviews

Updated Sep 10, 2019

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Found 169 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
96%
Approve of CEO
  1. "Passionate people working hard to make a difference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Organizational Change Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation part-time for more than a year

    Pros

    I've worked at BHF for two years and it's the best place I've ever worked. The people are all really passionate and committed to our cause. The senior leadership are great at communicating the vision and it is clear how each person's job contributes to the overall strategy. We are always looking to improve and I think it will just get better and better over time. Personally my manager is excellent, my team are... supportive and I love the actual work I do. I would definitely recommend it as a place to work.

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    Cons

    At the moment I think our passion and ambition means that we take on too much as an organisation and don't always prioritise the important things. This can mean that people's workload is high. However, the leadership are aware of this and are looking to improve our approach. I also think we could collaborate better as an organisation but again that is something we are working on.

    Advice to Management

    Keep doing what you're doing and thank you!

    British Heart Foundation2018-12-21
  2. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Bedford, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at British Heart Foundation full-time for more than 3 years

    Pros

    Very professional staff and understand the importance of customer service, also very friendly staff

    Cons

    Wasnt paid any money, as i was doing work experience

    Advice to Management

    no advice needed

    British Heart Foundation2018-12-19

    British Heart Foundation Response

    January 8, 2019Recruitment Partner

    Hello - thank you for taking the time to leave a review for us. It is great to hear that you enjoyed the team that you worked with and learnt some valuable customer service skills! We wish you all the best for the future!

  3. "Very Boring"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Beckenham, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at British Heart Foundation part-time for less than a year

    Pros

    Not strenuous, good interactions with customers

    Cons

    be prepared for constant hours or sorting through clothes and toys over and over again

    British Heart Foundation2018-12-28

    British Heart Foundation Response

    January 8, 2019Recruitment Partner

    Hi there- thank you for taking the time to leave us a review. It is good to see that you enjoyed the interaction that you had with our customers . We're disappointed to hear that you had a less positive experience overall and were not challenged within your role. As a business we ...

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  4. "Friendly and supportive environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Claygate, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time

    Pros

    The site that I work at is very friendly and the social side has improved over the years. The company has been very supportive to me over this very difficult last year.

    Cons

    Still tends to be a bit of an "Us" and "Them" feel between the different sites.

    Advice to Management

    You're not doing a bad job, but make yourselves more approachable to the "little" people.

    British Heart Foundation2018-11-22

    British Heart Foundation Response

    November 30, 2018Recruitment Partner

    Thank you for taking the time to leave a review. It is great to hear that you've been supported in your role . One of the points that comes up regularly in our employee reviews is the friendly working environment! Thank you for your feedback regarding working with other sites - ...

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  5. "Volunteer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Volunteer in Clydebank, West Dunbartonshire, Scotland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at British Heart Foundation for less than a year

    Pros

    Great team a lot to do i was building new goods flat pack which i loved then it was stopped

    Cons

    Some stuff is overpriced and some broken

    Advice to Management

    Be careful how u speak to volunteers and paid staff

    British Heart Foundation2018-11-22

    British Heart Foundation Response

    November 27, 2018

    Hi thanks for the review , glad to hear you say you were working with a great team . Volunteer feedback is so important to us and we will pass on your comments to the appropriate teams. Jo - Volunteering Team

  6. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Camden Town, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time for more than a year

    Pros

    Great people, great culture, fantastic cause, great working environment, overall one of the best places I've ever worked

    Cons

    location location location, its not an easy journey

    British Heart Foundation2018-11-09

    British Heart Foundation Response

    November 20, 2018Recruitment Partner

    Thank you so much for your feedback and your review. It is great to see that you love the culture & people. Really great to hear that it is one of the best places that you've ever worked!! :). We thank you for your review and wish you continued success with us.

  7. "Extremely Rewarding!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Data & Analytics Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time for more than 5 years

    Pros

    An abundance of training - personal and professional. An array of great personalities to work with. Extremely generous benefits package Flexible/smart working options

    Cons

    . . . . .

    Advice to Management

    Make volunteering/site visits compulsory - ensure that staff understand their impact.

    British Heart Foundation2018-11-09

    British Heart Foundation Response

    November 20, 2018Recruitment Partner

    Hi, thank you for taking the time to leave a review. It is great to see that you enjoy flexible working and the training/ development that you've received during your time with us! It is also very good to see that you cannot think of any cons :). We will ensure that your point around ...

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  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time for more than 3 years

    Pros

    I've been here 4 years and have had the opportunity to learn loads and work with lots of different people who are experts in what they do. There's a great energy and ambitious culture, and a strong sense of team

    Cons

    So much ambition means it can feel like there is a lack of focus / prioritisation

    British Heart Foundation2018-11-09

    British Heart Foundation Response

    December 20, 2018Recruitment Partner

    Hi, thank you for taking the time to leave a review. It is great to see that you've had such a positive experience with us during your 4 years. One of the points that comes up regularly in our reviews is around the culture and how the teams work well together. We wish you continued ...

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  9. "Woo hoo!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Heart Foundation full-time for more than a year

    Pros

    The feeling of changing the world one small little heart at a time!

    Cons

    i only have so much love to give

    Advice to Management

    the team that drinks together stays together. More work nights out

    British Heart Foundation2018-11-09
  10. "Shocking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Volunteer in Kingston upon Hull, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at British Heart Foundation part-time for less than a year

    Pros

    I have heard that many BHF stores are very good however that was not my experience.messed up once doing reductions in my 3 week was then not trusted to do anything else. I constantly asked to benter shown how to do stuff so I could take on that role in the future and build my skill set. I was as you can imagine very dissapointed when people who started after me where shown things straight away without asking. Oneach... day I got into store at 12:30 and walked around until (they don't like you stood still) all the management at the front desk where sat down having a chat with a friend who had come in. I was tired after walking for so long an sat down on a chair at the other side of the stores within 1 minute the assignment manager was screaming at me from across the store even with customers present. Ithe is dissapointing that this was not an isolated incident.

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    Cons

    Lots of people who come through job center are given a hard time because they are on a bit of a leash

    Advice to Management

    Get some structure into developing employees

    British Heart Foundation2018-11-23

    British Heart Foundation Response

    November 27, 2018

    Hi , thank you for taking time to leave a review as volunteer feedback is key to helping us improve the volunteering experience and I would very much like to discuss your comments and the points you have raised . If you are happy to email me on vaadvice@bhf.org.uk Regards Jo - ...

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Found 169 reviews