British Transport Police Employee Reviews about "home office"

Updated 12 Jul 2019

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3.9
76%
Recommend to a Friend
62%
Approve of CEO
British Transport Police Chief Constable Paul Crowther
Paul Crowther
44 Ratings
Pros
  • "You got to provide a presence and interact with the public which was a great aspect of BTP(in 5 reviews)

  • "More available funding than Home Office forces(in 5 reviews)

Cons
  • "BTP waste SO much money are pointless activites / teams / kit(in 10 reviews)

  • "This is not challenged in the slightest despite the senior management team being aware(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "home office"

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  1. "Police officer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Police Officer in Coventry, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at British Transport Police full-time for more than a year

    Pros

    Great support, the ability to go up the ranks or move sideways.

    Cons

    It’s a nation non home office force, so you may have to travel long distances.

  2. "Too many frustrations but amazing people"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Camden Town, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at British Transport Police full-time for more than a year

    Pros

    The people are really great. If you get the right manager, they are supportive towards development via training opportunities. Also, if you do really well with your performance then you can get a very small bonus, which is a small positive. The work itself and the concept of working towards making a positive difference was also a positive part of the role.

    Cons

    The technology is awful which negatively impacts your ability to do your work and produce what you need to for senior members of the organisation. Constantly crashing, still working from software that is significantly outdated and in need of an update. Although supportive of development via training opportunities, actual avenues to progress are limited. As an analyst, routes to develop laterally are there, but if you have any desire to get into management, this is limited. The BTP 2021 change program was terribly run and communication was poor. Many people were left in the dark about whether they would still have jobs for months. Some analysts were told they would have to reapply for their jobs and many feared that they would be made redundant or redeployed into a role they don’t want to be in. Its no wonder so many analysts left. There are also elements of favouritism that have been seen across the organisation. The pay is so low in comparison to other jobs in the industry, despite the fact that the job can be very demanding. All it takes is a search around Google and you can see that you were being majorly underpaid. You don't get any travel benefits if you're police staff working at Force Headquarters. This only applies if you're based divisionally or a police officer and it’s JUST for parts of the south, and only for TfL methods of transport. They say they are working towards Agile working, but in the time I was at BTP, there was no step taken towards that, just promises. London Weighting is so low in comparison to other Home Office forces (such as City Police, Met and NCA).

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  3. "Friendly environment and staff more motivated than other forces"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Police Officer in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at British Transport Police full-time for more than 3 years

    Pros

    Probably the best force to work for, Motivated workforce (compared to home office), mostly friendly and reasonable management, relatively well funded, interesting and valued work, opportunity to genuinely make a difference. Opportunity to specialise and develop.

    Cons

    Terrible sickness policy, unsociable and long hours, last minute holiday / days off changes, unorganised administration due to cutbacks of backroom staff

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  4. "Such a Shame"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Transport Police full-time for more than 10 years

    Pros

    Being a police officer is one of the most rewarding and satisfying jobs you can hope to have. BTP offer the opportunity to work across the country and take of may different roles. On transferring to BTP I was given more opportunities that I would have received in a home Office force.

    Cons

    The problem with BTP is the senior management. They don't look after their staff, promotion appears to be given in terms of who you know and not what you do. They keep changing everything for the sake of it and more often than not to the determent of its employees. The force keeps bringing in retired officers who want to top their pension up and have no interest in doing their job and I'm afraid removes the opportunity for those already seeking promotion internally which creates a culture where moral is rock bottom. Overall not a good place to work so look elsewhere.

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  5. "The best unknown force in the country?"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Police Sergeant in London, England
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at British Transport Police

    Pros

    Left alone by home office, nationwide jurisdiction, Professional reputation by peers. No 'Facebook' crimes to deal with!

    Cons

    You do miss out on certain types of work.

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  6. Helpful (2)

    "Police Officer"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Police Constable in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at British Transport Police full-time for more than a year

    Pros

    Free TfL travel, fair salary. On the whole a good bunch of people to work with. More available funding than Home Office forces.

    Cons

    No regard for personal life - frequent last minute shift changes and extensions. Awful self-serving management with one senior officer in particular a complete embarrassment. Huge investment in pointless operations but no funding for the things that matter. Huge changes brought in with completely inadequate training or care for their negative impact on officers. Officers seem to be dropping like flies. Low morale is rife and distrust high.

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  7. Helpful (1)

    "Undergoing Change"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Police Constable in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Transport Police

    Pros

    BTP was once seen as a bit of a joke; not a real police force. The senior management over the past decade have strived to change this opinion of BTP and mould it into an effective police force. BTP is well funded by the railways and as such is often seen to recruit in times where other forces would not. The work at BTP is diverse due to the national structure. In the North, I enjoy a good work balance and I'm not snowed under like my Home Office counterparts are. I feel that I have sufficient time to carry out investigations to the full extent, with no pressure for me to "cuff" jobs. The new corporate culture brought in by Crowther is quite inspiring and will hopefully lead the force to a better place, given time.

    Cons

    The officers as a whole are quite resistant to change, but this is slowly changing as younger, keener officers are replacing long service officers. The new corporate culture is helping to gradually change this, but unfortunately any inspiration given to officers by senior ranks is quickly squashed upon returning to your post. Officers with long service are very negative about practically every aspect of their job and demoralise all of those around them. At the moment, rostering and operations are a bone of contention. As with all police forces, the officers lack real employment rights and are often abused, bearing the brunt of poor planning; rest days are cancelled on a regular basis during the football season. A new Evidence Based Policing operation is being rolled out across the force, however the solid science behind this is let down by the implementation at a local level and leads to more negativity from officers as a result. It seems slightly forced by senior management in some postings. The use of technology within BTP is quite laughable, with decade old computers still in use throughout the force and still using command and control software that looked like it was coded in the late 90s. BTP have took their first steps into mobile policing but have done nothing to make their current software compatible with touch screens. The force as a whole is very London centric and limited opportunities exist outside of the capital. The only benefit offered is free travel on TfL services. This is worthless for everyone outside of London. No other free rail travel is offered. No member benefits or corporate discounts apply, other than the generic "Emergency Services" discounts; even those aren't sanctioned or acknowledged. Poor work / life balance. Shift work will destroy you slowly and you will miss a lot of social occasions. This is not unique to BTP, this is part and parcel of being a police officer. There is a distinct lack of strong leadership at a local level (ranks Sergeant up to Inspector), unlike the senior leadership. Effort is not recognised or acknowledged and laziness is very seldom challenged.

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