British Transport Police Employee Reviews about "senior management"

Updated 2 Mar 2020

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3.9
76%
Recommend to a Friend
62%
Approve of CEO
British Transport Police Chief Constable Paul Crowther
Paul Crowther
44 Ratings
Pros
  • "You got to provide a presence and interact with the public which was a great aspect of BTP(in 5 reviews)

  • "More available funding than Home Office forces(in 5 reviews)

Cons
  • "BTP waste SO much money are pointless activites / teams / kit(in 10 reviews)

  • "This is not challenged in the slightest despite the senior management team being aware(in 9 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Reviews about "senior management"

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  1. Helpful (1)

    "One of the better forces to join"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Police Constable in Ashford, Kent, South East England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Transport Police full-time for less than a year

    Pros

    Plenty of overtime / rest day workings to go around, they help your salary get bumped up quite abit. team sizes are smaller than HO forces so you get to know eachother faster/better. pay every 4 weeks, always on time. relaxed pace 90% of the time, compared with HO where it is just far too busy / under resources. Same pay as HO forces but far less stress/work, more time to patrol and speak with the community instead of going from job to job.

    Cons

    senior management are useless, different inititive every 5 minutes. BTP waste SO much money are pointless activites / teams / kit. Pay is low at the start, but it is identical with HO forces. But gets good at the year 6 / 7 mark. (40k+) - LOTS of lazy people in every team, refusing to go out of the station and patrol ect. Spineless management who refuse to confront bad/lazy behaviour which can effect team morale massively.

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  2. "Out with the old"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Police Constable in Manchester, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at British Transport Police full-time for more than 8 years

    Pros

    Steps are being taken to modernise the force and bring better technology into policing. The best and most positive thing to happen recently is the e-expenses system; it cuts out inefficient bureaucrats who sit on expenses which were inevitably delivered a month (or more!) late. It shows that the force is beginning to trust officers.

    Cons

    There are a lot of lazy officers. The culture is largely one of laziness. Officers will often spend more time trying to get out of doing work, than actually doing it. This is not challenged in the slightest despite the senior management team being aware. There's too much politics, empire building and game playing getting in the way of results.

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  3. Helpful (1)

    "Lack of Support"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Special Constable 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at British Transport Police part-time

    Pros

    You got to provide a presence and interact with the public which was a great aspect of BTP.

    Cons

    The training was too short and poor and there was a lack of support from the senior management which filtered down to the lower levels causing officers and staff to be confused about what they should be doing. Everyone was terrified of losing their jobs which created a toxic atmosphere.

  4. Helpful (2)

    "Finest officers in the country."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Police Constable in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at British Transport Police full-time for more than 10 years

    Pros

    Small close knit force,where officers and operational support staff work very well together. The force is improving all the time and proffesialism of operational staff is fantastic.

    Cons

    Very senior management do not listen to those on the ground and will not accept concepts are a failure. Push through computer work applications which are incomplete and do not properly train staff on. IT is a joke, very old systems which are outdated and not supported , for example running Windows XP and poor internet/intranet. Not very flexible with the workforce. Shifts are not family friendly change of rest days to cover foreseeable events all too common.

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  5. "Balancing the view"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at British Transport Police

    Pros

    Very focused on making the railway safe and secure. Trying to improve in terms of staff and manager development and very focused on adopting technology to support front line workers. Mostly comprised of very dedicated officers and staff.

    Cons

    Going through an enormous level of change in all areas, particularly technology where starting from a low base. Change is not always well planned and executed, leaving some officers and staff trailing in its wake rather than being part of the change. Currently under pressure to devolve the Scottish Division to police Scotland and awaiting a government review of infrastructure policing. Financial constraints are finally starting to hit BTP. All of this is causing uncertainty, as is the planned introduction of a new roster. Perspectives of senior management are poor.

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  6. "Such a Shame"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at British Transport Police full-time for more than 10 years

    Pros

    Being a police officer is one of the most rewarding and satisfying jobs you can hope to have. BTP offer the opportunity to work across the country and take of may different roles. On transferring to BTP I was given more opportunities that I would have received in a home Office force.

    Cons

    The problem with BTP is the senior management. They don't look after their staff, promotion appears to be given in terms of who you know and not what you do. They keep changing everything for the sake of it and more often than not to the determent of its employees. The force keeps bringing in retired officers who want to top their pension up and have no interest in doing their job and I'm afraid removes the opportunity for those already seeking promotion internally which creates a culture where moral is rock bottom. Overall not a good place to work so look elsewhere.

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  7. "Challenging environment"

    1.0
    Current Employee - Anonymous Employee 

    I have been working at British Transport Police full-time

    Pros

    Not a huge amount of positives.

    Cons

    Although BTP invest heavily in people, there is not really a culture that is supportive to change or improvement. There has been much change in Senior Management and this is causing much uncertainty for staff as there is no stability in leadership.

  8. Helpful (1)

    "Undergoing Change"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Police Constable in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at British Transport Police

    Pros

    BTP was once seen as a bit of a joke; not a real police force. The senior management over the past decade have strived to change this opinion of BTP and mould it into an effective police force. BTP is well funded by the railways and as such is often seen to recruit in times where other forces would not. The work at BTP is diverse due to the national structure. In the North, I enjoy a good work balance and I'm not snowed under like my Home Office counterparts are. I feel that I have sufficient time to carry out investigations to the full extent, with no pressure for me to "cuff" jobs. The new corporate culture brought in by Crowther is quite inspiring and will hopefully lead the force to a better place, given time.

    Cons

    The officers as a whole are quite resistant to change, but this is slowly changing as younger, keener officers are replacing long service officers. The new corporate culture is helping to gradually change this, but unfortunately any inspiration given to officers by senior ranks is quickly squashed upon returning to your post. Officers with long service are very negative about practically every aspect of their job and demoralise all of those around them. At the moment, rostering and operations are a bone of contention. As with all police forces, the officers lack real employment rights and are often abused, bearing the brunt of poor planning; rest days are cancelled on a regular basis during the football season. A new Evidence Based Policing operation is being rolled out across the force, however the solid science behind this is let down by the implementation at a local level and leads to more negativity from officers as a result. It seems slightly forced by senior management in some postings. The use of technology within BTP is quite laughable, with decade old computers still in use throughout the force and still using command and control software that looked like it was coded in the late 90s. BTP have took their first steps into mobile policing but have done nothing to make their current software compatible with touch screens. The force as a whole is very London centric and limited opportunities exist outside of the capital. The only benefit offered is free travel on TfL services. This is worthless for everyone outside of London. No other free rail travel is offered. No member benefits or corporate discounts apply, other than the generic "Emergency Services" discounts; even those aren't sanctioned or acknowledged. Poor work / life balance. Shift work will destroy you slowly and you will miss a lot of social occasions. This is not unique to BTP, this is part and parcel of being a police officer. There is a distinct lack of strong leadership at a local level (ranks Sergeant up to Inspector), unlike the senior leadership. Effort is not recognised or acknowledged and laziness is very seldom challenged.

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  9. Helpful (1)

    "Great people, dreadful senior management"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrator in Birmingham, England
    Doesn't Recommend
    Negative Outlook

    I worked at British Transport Police part-time for more than 3 years

    Pros

    Good work-life balance, nice people

    Cons

    The fact that the senior management at BTP is seen as an old boys' network is evidenced by the fact that 100% are white and 100% are male. Senior management often task multiple people for the same answer until they get the answer they want, not the answer they need to hear. This creates a culture of fear and inefficiency.

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