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C.S.T. Consultants Reviews

Updated 30 March 2017
9 reviews

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3.2
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Sherry MacDonald
1 Rating

Employee Reviews

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  1. "Accounts Services Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Scarborough, ON (Canada)
    Former Employee - Anonymous Employee in Scarborough, ON (Canada)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    - Great summer opportunity most customer service
    - Opened up new positions for department specific interns if you work for it
    - Learn more about where RESPs come from

    Cons

    - Top heavy management
    - Top mgmt can be political


  2. "Great opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Toronto, ON (Canada)
    Current Employee - Sales in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at C.S.T. Consultants full-time (More than 10 years)

    Pros

    Self employed
    In control of your own income (more you work the more you earn)
    Allows for time with your family

    Cons

    Unstable income if you're not self motivated


  3. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Current Employee - Anonymous Employee in Edmonton, AB (Canada)
    Recommends
    Positive Outlook

    I have been working at C.S.T. Consultants full-time (More than 8 years)

    Pros

    Be your own boss.
    Unlimited earning potential.
    Make your own schedule.
    Amazing bonuses available.
    Most flexible plan for children's education.

    Cons

    Have to keep yourself motivated. Don't get distracted by anything. Hearing no starts to become personal. Each week is a new pay period so there is no guarantee of income


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  5. Helpful (1)

    "Customer Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    People are friendly sometimes.
    On the TTC line.

    Cons

    Managers walks by you like you are invisible
    Get treated like chidren
    Have to pay for parking so TTC is cheaper,

    Advice to Management

    Get rid of alot of managers. The company is top heavy.


  6. Helpful (1)

    "Sales Representative"

    Star Star Star Star Star
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook

    I worked at C.S.T. Consultants full-time (More than 10 years)

    Pros

    You are independant and are helping families save for post secondary

    Cons

    There is no way to become a Branch Manager. Highly political environment. Managers are greedy and have ultimate control. They can take recruits away at any time. Recruiting reps is not worthwhile as there is little reward for the effort and no guarantee to keep the rep as your Mgr can take at any time. Lots of empty promises and bait and switch on commision. Incentive trips are lame and not worthwhile.

    Advice to Management

    This is not a sales driven company that rewards reps or incents them in any way to sell or recruit. Too much power given to branch managers. Many long serving reps leaving this company for all the reasons above. Do not plan a career here. You will be utterly disappointed.


  7. "Account Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Account Representative
    Former Contractor - Account Representative
    Doesn't Recommend
    Neutral Outlook

    I worked at C.S.T. Consultants as a contractor (Less than a year)

    Pros

    The position was for a school co-op internship and it was a lot of fun and very "team oriented".

    Cons

    The structure of the business made it so that the customer care department were the bottom feeders of the organization often being treated as workhorses.

    Advice to Management

    Have some humility and treat the staff like equals as well as compensating employees more generously and competitively based on their efforts.


  8. "Great work place - friendly coworkers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Accounts Services Representative in North York, ON (Canada)
    Current Intern - Accounts Services Representative in North York, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at C.S.T. Consultants as an intern

    Pros

    Friendly co-workers, great company structure, very professional and overall good management

    Cons

    Some managers were very strict and harsh. the pay is also not the highest and must pay for parking as well which will decrease your overall pay

    Advice to Management

    less harsh and strictness. The management should not have such high expectations


  9. "Great company to work at. Has a very positive social mission"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in North York, ON (Canada)
    Current Employee - Finance in North York, ON (Canada)
    Recommends
    Positive Outlook

    I have been working at C.S.T. Consultants full-time (More than 3 years)

    Pros

    You are always made to feel that you are trying to help children achieve their goals of attending post secondary education. As a not-for-profit organization our mission is not to maximize someone's stock price but instead to achieve the mission of the organization.

    We have been rated as one of the top 50 small-medium employers in Canada. While we are a smaller company (110 to 120 employees) we have very advance HR policies with twice annual performance reviews and a wellness program.

    While internal promotions are often difficult in a smaller organization, the company does try to improve your skills through training. While I started before this was brought in, I have heard great things about the on-boarding process for new employees.

    The turnover is very low, with a high percent of employees having been here for over 15 years, and several over 25.

    Cons

    As a small company, there isn't a lot of room to move to new roles.


  10. "Excellent company, very professional, great product (RESPs)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telephone Service Representative in Toronto, ON (Canada)
    Former Employee - Telephone Service Representative in Toronto, ON (Canada)
    Recommends
    Positive Outlook

    I worked at C.S.T. Consultants full-time (More than a year)

    Pros

    -professional environment
    -location
    -office space
    -great training and support
    -excellent United Way campaign
    -top Toronto employers
    -environmentally friendly

    Cons

    -not much room to move up from a customer care position
    -small company (less than 150 employees)

    Advice to Management

    -branch out to diversify with different products
    -move people from customer care around who want more opportunity