CMI/Compas Reviews | Glassdoor.co.uk

CMI/Compas Reviews

Updated 6 Sep 2019

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Found 80 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
88%
Approve of CEO
CMI/Compas CEO Stan Woodland (no image)
Stan Woodland
43 Ratings
Pros
Cons
  • "Anyone who has only worked at CMI has a hard time understanding why employees coming from other agencies don't understand their processes(in 6 reviews)

  • "Shockingly, generally poor employee morale and high turnover(in 4 reviews)

More Pros and Cons
  1. Helpful (3)

    "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at CMI/Compas full-time for more than 3 years

    Pros

    CMI/Compas is the best place to work because you feel like you are truly valued here. The leadership team is open and transparent. They all have open door policies and are very visible within our offices. The company does stay interviews to collect data on how we can improve our organization and our processes. By gathering data from exits, stays and new hires, CMI has identified what areas need improvement and have... made the strides to do it. CMI increased our holidays off by 5 more days, implemented 2 work from home days (used to be 1), increased tuition reimbursements, and implemented a salary continuation program for those who go out on leave. CMI has shown that they are here to listen to what is important to the employees and deliver on making this the best place to work. The people who work here are amazing, collaborative, smart and innovative. This is not a cut throat agency, this is a family feel agency where you feel empowered to do your best work and have a team to support you.

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    Cons

    No cons that I can think of at this time.

    CMI/Compas2019-08-28

    CMI/Compas Response

    September 4, 2019

    It’s great to hear that you’ve enjoyed your three years here! As you mentioned, the leadership team at CMI/Compas is dedicated to connecting with each and every employee. We will always listen to what’s important to our staff – our family – and continue to make improvements so that ...

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  2. Helpful (2)

    "Company Growth and Client Mainstays Speak For Themselves"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Vice President, Media in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CMI/Compas full-time for more than 10 years

    Pros

    I recently left CMI, having worked there for a long time and starting out in an entry-level position. I felt compelled to write an honest review after seeing so many reviews on Glassdoor. While I agree with a few of the points being made in other reviews, there are many that I disagree with. This is my own opinion from the perspective of someone who’s been here for a while. Big company with values of a family... business – For the most part, people throughout the company have a mutual respect and limited egos. Yes, there will always be some small-minded or spiteful people at any job, but you don’t often come across that at CMI. You’ll also find a lot of integrity with the senior leadership team at CMI. I’ve found that those in a senior/executive leadership role are honest and truthful. I don’t think you’ll ever find another company where senior leadership is as transparent and available as they are here. Career development – The path to furthering your career at CMI is laid out for you when you start. There are several tools and trainings at your disposal for skills development. If there are skills you want to learn that can be achieved through a conference or seminar, CMI will often make that happen for you. Those who complain about career growth probably aren’t putting in the energy to further themselves. If you want to be successful here, stop wasting your energy on what other people may think/do/say and focus on what you can control. Work/life balance – It’s always disappointing to hear/read that people routinely work late nights and into the weekend. Some people do that because they choose to, and others do it because they must. For the latter, that needs to be addressed with a direct manager, as that should not be the expectation. I’ve always enjoyed a relatively good work/life balance at CMI and if I’m ever working late it’s because I want to. There are times throughout the year when business picks up (usually planning for the upcoming year), but it should be expected during those times that it may get chaotic. My advice to those who feel like they must work late to keep up – be more transparent with your manager and find ways to better manage your time and workload.

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    Cons

    Not necessarily cons, but opportunities for improvement... While salary is competitive, I think more can be done to prevent valued employees from leaving CMI to join another agency where they would be in a similar position, but with slightly higher pay As much as CMI spends investing in new services, products and solutions for their clients, it’s the people that really differentiate us from other agencies.... There are a lot of good, intelligent people at CMI and that’s largely in part due to how much of an investment CMI has made in ensuring they grow great employees. It would be great to see CMI do more to encourage, or bring in, external training opportunities. Responsibility can feel too fragmented at times, with so many departments vying for client interaction and having specific roles. It would be nice to see more employees cross-trained (if they have the desire) to have a broader skill set and be more prepared to interact with clients on a wide range of topics instead of ushering in several different team members to discuss topics. Annual performance reviews – while they have their strengths, the annual review process leads to long gaps between performance reviews. Some employees may grow complacen over the course of the year – especially since changes in compensation are primarily only tied to those review periods.

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    Advice to Management

    Please pay more attention to middle management within the company. Are those folks really creating an effective working environment and maintaining productivity? Are they leading people? These managers are critical for maintaining a positive workplace culture. Find more ways to measure those who are and aren't taking those responsibilities seriously. Other than that, keep up the great work!

    CMI/Compas2019-08-28

    CMI/Compas Response

    August 29, 2019

    Your response brought deep thought, appreciation, and respect for you and the ideas you share. I am sincerely thankful for the kindness of and honesty in your words, as well as the wisdom and actionability of your recommendations. Thank you for that. You and the message you shared ...

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  3. Helpful (1)

    "Opportunity, Growth and Good People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMI/Compas full-time

    Pros

    - The people who work at CMI/Compas are good people. They care about each other and truly make it a different experience than other agencies I have worked at - Opportunity - CMI rewards those who work hard and push innovation. I know for a fact that other agencies in this space don't do yearly reviews and the types of raises you get at CMI - Work life balance is truly available. Flexible WFH schedule, the ability... to take long lunches, you truly can work a custom schedule to make it fit with your life - You are more than just a number. The CEO and leadership actually care about their employees. You are not a number on a spread sheet.

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    Cons

    - Health insurance is not up to par with other agencies in the same geographic areas

    Advice to Management

    - More communication from the executives

    CMI/Compas2019-08-21

    CMI/Compas Response

    August 22, 2019

    We love knowing that you’re enjoying your career at CMI/Compas, and we’re glad to have you here! The positive feedback you shared is what we constantly strive for – to make each and every employee feel valued, comfortable, and confident as they grow in our agency. Please keep sharing ...

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  4. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CMI/Compas full-time for more than a year

    Pros

    benefits, leniency, great environment and friendly staff

    Cons

    no training, lack of communication

    CMI/Compas2019-09-06

    CMI/Compas Response

    September 10, 2019

    Thank you for reaching out and sharing feedback about your time at CMI/Compas. Although we love seeing that you enjoyed some aspects of working here, we are concerned about the cons you’ve listed. CMI/Compas prides itself on the training available to staff – which includes access ...

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  5. Helpful (3)

    "Great group of people to work with - no room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Media Planner/Analyst in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at CMI/Compas full-time for more than a year

    Pros

    -Great exposure to print, digital and custom media for those that are new top advertising -People that handle the clients everyday needs are so nice - basically like family -Learned a TON about the brands we worked on - they really encourage you to become a subject matter expert, which is great for client engagement

    Cons

    -Media teams work a TON; was there probably 10-12 hours a day -They make it nearly impossible to be promoted even when there is a role that needs to be filled - saw them hire externally more as to promote within -Pay isnt great compared to what other companies were paying

    Advice to Management

    It's hard to be invested in a company that you break your back for, but don't give you the time of day for a promotion.

    CMI/Compas2019-09-02

    CMI/Compas Response

    September 4, 2019

    Thank you for sharing with us the pros and cons you have experienced while working at CMI/Compas. While I’m thrilled to hear that you learned a ton, were able to become a subject matter expert and got good exposure to all media channels while here, I’m saddened to hear that you ...

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  6. "Great agency to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at CMI/Compas full-time

    Pros

    Lots of really great, smart and dedicated people. Continued growth year over year. Open and transparent leadership. The CEO founded the company and treats the people who work here like family. A focus on healthcare, patients and health professionals makes the work interesting and meaningful. Lots of growth and development opportunities. Approach to media different from other agencies. Good benefits, work from home... options, summer Fridays. You can also see that the agency invests in people and innovation.

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    Cons

    Many offices are running out of space to accommodate the growth. Cant think of any other cons that would be different from what I’ve seen at other agencies (hours, pay, etc).

    Advice to Management

    Keep listening, keep growing, keep investing and keep innovating

    CMI/Compas2019-08-21

    CMI/Compas Response

    September 10, 2019

    We’re blushing! Thank you for this feedback; we’re beyond thrilled that you’ve been able to experience the benefits of working at CMI/Compas – it speaks volumes that you’ve felt all of the positives we strive for so quickly in your career here. As you may know, we are moving forward ...

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  7. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Analyst in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMI/Compas full-time for more than 3 years

    Pros

    Work/Life balance, work from home, benefits

    Cons

    Office look/feel, favoritism, hard to stand out

    CMI/Compas2019-08-12

    CMI/Compas Response

    August 13, 2019

    Thanks for reaching out and sharing this positive review. We appreciate your kudos, and want you to know that we’re also listening to your feedback. You’ve noted that you work out of our Philadelphia office – we’re sure you’ve heard of our planned changes to the space – including ...

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  8. Helpful (3)

    "Average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Media Director in Phila, PA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at CMI/Compas full-time for more than 3 years

    Pros

    Can work from home. OK benefits. Pay an annual bonus.

    Cons

    Heavy processes. Lack tools and resources vs other agencies. Missing advanced analytics approach. Lower pay. Top heavy management for a small agency. Client service standard level dropping. Turnover growing.

    CMI/Compas2019-08-16

    CMI/Compas Response

    August 16, 2019Director, Human Resources

    Hello - thank you for reaching out and sharing your thoughts on working at CMI/Compas. And most importantly, thank you for being part of our family for over three years. As you know, our company continuously strives to be an indispensable media partner to the clients and brands we ...

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  9. Helpful (3)

    "Be very afraid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Prefer Not to Say 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at CMI/Compas full-time

    Pros

    I've seen a lot of changes in positive directions the past couple of years. More time off, more flexible work arrangements, increased transparency from leadership, added benefits. Your experience will vary depending on your team and department but in general really smart, dedicated employees in the ranks.

    Cons

    You have to be really smart and dedicated to survive. No matter how much CMI talks about being a family, there are certain toxic elements that cannot be avoided. People are afraid to speak up for fear of being ripped apart in meetings. It's also a very corporate, un-agency-like atmosphere as others have noted. They seem to prefer hiring new blood rather than grooming their own people for higher positions.... Managers, associate directors and even some directors have to sit in cubicles, and the noise from multiple phone conversations makes calls difficult with internal or external clients or vendors. Participants have to keep muting and unmuting to reduce noise. Meeting room space is limited. Workloads are excessive, and efforts to staff up are undone by attrition. Totally agree with the recent review about archaic proceses and over-selling, and I'll add not enough time for product development before launch so support teams are scrambling. HR will try to do damage control by responding to these posts but honestly it's beyond their ability to make the needed changes. It has to come from the highest level.

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    Advice to Management

    More offices, rein in toxic leaders, create mentoring program for junior staff and be sure managers have time to mentor, fully test new offerings before launch and be sure everyone is trained before selling to client, really streamline processes

    CMI/Compas2019-08-17

    CMI/Compas Response

    August 19, 2019

    Thank you for sharing not only what we can change to be a better place to work, but also for the positives you have already started to see over the last few years. As you know, change takes both time and people who can commit to making that change happen. And we are truly lucky to ...

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  10. "Fun place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President, Media in King of Prussia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CMI/Compas full-time

    Pros

    The company has grown rapidly and my role has evolved every year. It's never boring and there are continual learning opportunities. The people I work with are wonderful and working in Pharma presents unique challenges that keep me interested.

    Cons

    Some systems/processes haven't been updated rapidly enough to accommodate the changing size of the company. They've just recently begun delegating authority to a larger group.

    Advice to Management

    Keep up the good work

    CMI/Compas2019-07-09

    CMI/Compas Response

    July 10, 2019

    It’s great to hear that you’ve loved growing in your role at CMI/Compas. We think our staff are wonderful, too! As you mentioned, we’ve been working to improve in several areas – including the expansion of our leadership team and a number of new company benefits. We’d really like ...

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Found 80 reviews