CWT Team Leader Reviews

Updated Mar 9, 2021

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Found 12 of over 1,177 reviews

4.0
100%
Recommend to a Friend
CWT Chief Executive Officer Michelle Frymire
Michelle Frymire
0 Rating
  1. 4.0
    Current Employee, more than 10 years

    Working for CWT

    Nov 26, 2020 - Team Lead in London, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management are supportive and do not lay off their employees

    Cons

    Development and growth opportunity are rare within the company even if you show willingness.

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  2. 3.0
    Former Employee, more than 5 years

    Ok company

    Jan 15, 2020 - Team Leader in Manchester, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Was In Manchester city centre then office went to Warrington

    Cons

    Warrington too far to travel

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  3. 5.0
    Current Employee, more than 3 years

    Great Management

    Mar 9, 2021 - Team Leader in Makati City
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very Competitive Compensation Open Door Policy Supportive Management Great People

    Cons

    Security Infrastructure Lockers Company Nurse Laptops provided are slow

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  4. 5.0
    Current Employee

    Travel industry

    Mar 3, 2021 - Team Leader in Rzeszów
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Positive work atmosphere Clear goals Best people Good Salary (always on time)

    Cons

    Corporation structure - too complicated system of approval process.

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  5. 5.0
    Former Employee, more than 1 year

    Great place to work

    Mar 1, 2021 - Team Leader in Pune
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stress free environment to work

    Cons

    No downsides i experienced here

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  6. 5.0
    Current Employee

    Review

    Jan 31, 2021 - Team Leader in Manila, Manila, Manila
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Diverse, open door policy, in house

    Cons

    Limited account, very volatile and affected by global pandemic

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  7. 4.0
    Current Employee

    One of the Best in Industry

    Nov 8, 2020 - Team Leader in Bangalore
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work culture and sophisticated tools

    Cons

    Globally aligned policies at times creates some challenges

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  8. 1.0
    Former Employee, more than 3 years

    Favoritism, lies, and nonsense.

    Sep 13, 2018 - Team Leader in San Jose, San Jose, San Jose
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Payment is not awful. But you will be payed less than your peers that have the same time as you in the company if youre not pushy. You can also lie and say you know how to use a GDS and you'll make more money from the start even if you don't really know, as many people do. They wont fire you easily as they work for quatity over quality. Anyone fits here as they have no real standards or culture. Once again, they need to fill the spots.

    Cons

    The lack of leadership and secretive culture makes everyone be on edge. Be ready to work more than your international peers for way less money. Expect people to grow based on their looks and whose butt theyre kissing, not your capabilities and numbers. Expect to lose all track of what time of the year it is as they'll make you work both US and CR holidays. Expect to be lied to, and expect having to lie to your customer that so the company stays afloat. I once saw a whole team working for months without AC, only for them to be moved FOR ONE DAY that so the account exectutives could see them comfortable. They told the team anyone who brought it up would be in trouble. I've heard of many cases of sexual arrasment coming from higher ups which is sickening and when brought up is absolutly denied. You will also need to comply with numbers and SLAs leadership knows you can't achieve. When higher ups ask about the SLA is always because of the agents and not because of leadership setting unrealistic goals in order to keep the costumer. Expect to have a better english than your boss and his boss. Expect to have low tier peers that barely do their job and yet somehow are leveled next to you. Expect to go through hiring processes on vain since whoever is getting the job already knows so before the process begings. Expect to see random peers that underachieve move up because they know who to hang out with afterhours. Expect to see influence and favoritism eat away a company that only 2 years ago was thriving under actual management and a real culture. I've given this feedback to the people who run the company in this country as was disregarded.

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    3 people found this review helpful
  9. 5.0
    Current Employee, more than 1 year

    Great place to work

    Sep 14, 2017 - Team Lead in San Jose, San Jose, San Jose
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Good compensation compared to other companies in the same field -Management involvement without feeling micromanaged, and showing interest on their workers -Involving people from different departments to create a company-wide culture.

    Cons

    -Sometimes things can be a little hectic as there are no processes written in stone. This can be a good and a bad thing.

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  10. 5.0
    Current Employee, more than 3 years

    Best Travel Company in India to Work

    May 8, 2017 - Team Lead in Gurgaon, Haryana, Haryana
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Stability, Good Perks, Lots of Learning

    Cons

    You have to learn how to Handle fire fighting situation

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