Caffè Nero Reviews

Updated Sep 20, 2021

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Found 690 of over 719 reviews

3.3
54%
Recommend to a Friend
61%
Approve of CEO
Caffè Nero Chairman and CEO Gerry W. Ford
Gerry W. Ford
290 Ratings
Pros
  • "Free coffee, friendly people, close by home(in 77 reviews)

  • "Barista of the Year competition - Represent your cafe(in 31 reviews)

  • Cons
  • "Long hours standing, cups collection(in 45 reviews)

  • "Only allowed a 20 minute break in shifts up to 9 hours(in 38 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 5 years

      great company - a fab balance of culture & development

      Sep 13, 2021 - Store Manager in Cardiff, Wales, Wales
      Recommend
      CEO Approval
      Business Outlook

      Pros

      culture support being able to balance my family life & work life

      Cons

      rate of pay is basic

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    2. 4.0
      Current Employee, more than 1 year

      Good environment

      Sep 13, 2021 - Cafe Barista in Lancaster, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good start to break your career

      Cons

      Minimal benefits as compared to the amount of jobs

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    3. 4.0
      Current Employee

      Meh

      Sep 13, 2021 - Shift Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Okay job to have as a mid place or beginning. My excepția ce with teams was pretty good.

      Cons

      Actually a hard job, the pay is low. You work with costumers, breaks not payed and verry short.

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    4. 5.0
      Current Employee, more than 8 years

      Great

      Sep 9, 2021 - Store Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work and good place

      Cons

      Busy shifts and some weird customers

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    5. 4.0
      Current Employee, more than 1 year

      Good

      Sep 7, 2021 - Barista - Starbucks 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Was good lots of free coffee

      Cons

      Push u into overtime a lot

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    6. 3.0
      Former Employee

      not too bad

      Sep 19, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You got unlimited free coffee

      Cons

      It was a demanding job.

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    7. 3.0
      Former Employee, less than 1 year

      Good fun

      Sep 20, 2021 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Can be good fun with a good team, sense of pride when you make a particularly good drink

      Cons

      Dealing with the public, pay is low for hard work with no sit down, workspace is dirty

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    8. 3.0
      Current Employee, more than 1 year

      Good place to start

      Sep 18, 2021 - Shift Leader in Wimbledon, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Perfect place to learn coffee making process Free coffee

      Cons

      Minimum wage Very busy shifts Constantly understaffed

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    9. 3.0
      Former Employee

      Was alright

      Sep 16, 2021 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Staff nights, great team, decent pay, banter with customers

      Cons

      Upper management cared more about money than staff well-being

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    10. 3.0
      Former Employee, more than 1 year

      manager of the store

      Sep 15, 2021 - Store Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      friendly environment, and nice team

      Cons

      the biggest downside is the salary.

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