Caffè Nero Reviews

Pros

Good training Free coffee Perk Box benefits 'Pizza' Nights

Cons

People usually complain that they have to start early or the shifts are long, but in hospitality, this is the norm, don't complain. My complaint is that you have to multi task to the max, at every moment of the day, this becomes very physically and mentally demanding.

Pros

Free coffee on shift Free food on certain breaks Good progression to shift leader with training to progress further

Cons

Unpaid overtime daily - opening shift meant coming in early to get pastries cooked by opening time. Closing shift meant 30mins to 2hrs extra work cleaning to avoid being shouted at the following morning. Seldom kept to contracted hrs. I.e a 10hr contract meant 30hrs one week and 2 hrs the week after. Apparently as pay was structured every 6 weeks, so was working hours. If a 10hr contract person did 60 hours over 6 weeks in whatever break down then they thought that was ok.

Pros

Great team work culture and good flexibility around your life/work balance

Cons

As an LGBT person, it depends on your area manager whether you will be appreciated and treated fairly/equally as an employee or not. For the first year with two management members being particularly accepting of LGBT+ people it all went great. But for the last two years having come out as a transgender person I had been discriminated against at every chance by all members of the management team since the previous two people mentioned above had left.

Pros

A clear path to make a career in the company, Common to get a great relationship with colleges,

Cons

competitive pay but on the lower side only managers and Assistant manager get money depending on the profit in the store, the work environment depends on where do you work could be great or the worst thing

Pros

Staff discount Easily progressable Good colleagues (dependant on store)

Cons

Lack of breaks Unpaid overtime Pencil pushing from head office/higher ranks