Caffè Nero Reviews

Pros

Great culture and lots of internal progression offered. Respects individuality

Cons

Lower than industry standard salaries across stores and Head Office

Pros

Great culture and progression possibility

Cons

long hours, no breaks sometimes

Pros

I worked for Nero for close to 8 years, from barista to store manager in a market town with 3 stores, I managed 1, opened and moved to another and was offered the 3rd to turn around but at that point, I wanted a career change and turned it down. I spent most of my 20s in this company and very thankful for all the lessons learned. 1. Great culture - People driven, very inclusive and fun 2. Progression - if you have the right skills and attitude 3. Free coffee

Cons

1. Long hours, managers were contracted 48hrs per week while I was there and for almost all of it that's 48 hours on your behind the bar - you did your ordering, paperwork, rota, sometimes even your staff reviews in between customers 2. Very tight on rotas and hours 3. WASTAGE!!!! I had nightmares about this. But in all seriousness I learned a lot about P&L/topline/bottom line etc ad infinitum so if I wanted to open my own...

Pros

Company ethics. Good discount. Some great staff

Cons

Store and area managers are very clique. If your trying to climb the professional ladder, be a sheep. They do not like to be given helpful criticism or anyone with ideas.

Pros

Met some of the nicest people at work.

Cons

Genuine lack of care for staff. Very poor response to the corona virus with them trying to remain open as long as possible and then reopening too soon. Sacking certain members of staff so they didn't have to furlough them and very poor leadership skills from a lazy and unsympathetic area manager.

Pros

free coffee, carer progression, discounted food, shift to suit your needs.

Cons

very busy mornings, not enough staff on shifts, low pay