Caffè Nero Employee Reviews about "arista"

Updated May 16, 2022

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Found 859 of over 898 reviews

3.2
55%
Recommend to a Friend
50%
Approve of CEO
Caffè Nero Chairman and CEO Gerry W. Ford
Gerry W. Ford
353 Ratings
Pros
  • "Free Coffee, regional staff activities, friendly atmosphere(in 113 reviews)

  • "really fun social events provided such as Barista of the Year where you get to compete with Nero baristas from other stores(in 34 reviews)

  • Cons
  • "Long hours when there's not enough people(in 63 reviews)

  • "Anything below 10 hours and it's only a 20 minute break(in 46 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "arista"

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    1. 5.0
      Current Employee

      lovely

      Apr 19, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great job and decent benefits

      Cons

      baristas expected to clean a lot rather than serve

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    2. 3.0
      Former Employee, more than 5 years

      Good environment

      May 16, 2022 - Store Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly environment and fun place to work. It is a great place to develop transferable skills and if you are eager to learn, there are a lot of opportunities for career progression. Upper management is supportive and genuinely care about your opinion or how you feel .The most enjoyable part of the job was the relationship I built with teams and customers. I also liked the strong attention to quality and well structured trainings.

      Cons

      The job is demanding and can get really stressful if your store is understaffed. It is very difficult to retain team members because the pay is too low compared to similar industries and workload. The hardest part was long shifts, being constantly understaffed and not enough time for planning.

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    3. 4.0
      Current Employee, less than 1 year

      Hard work but the people make the job

      Apr 30, 2022 - Shift Leader in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great discounts Working with great people Good progression if you put in the effort Good coffee training for beginners

      Cons

      very fast paced job hours can be very early or late Can be overwhelming at times depending on store location

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    4. 2.0
      Former Employee, more than 3 years

      Pay should have been higher

      May 12, 2022 - Manager in Leeds, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Had a good team Great energy with team Free coffee

      Cons

      Pay is appalling for the work you put into it overworked pay for lunches - little breaks when always on feet

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    5. 2.0
      Former Employee, more than 5 years

      Poor company to work for

      May 13, 2022 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good teams. Hard working staff, great customers

      Cons

      Extremely hard work for how many staff are on shift

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    6. 4.0
      Current Employee

      Alright

      Apr 27, 2022 - Barista 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Freee coffee on shift Paid every two weeks

      Cons

      Long hours short breaks Have to clean own bathrooms

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    7. 3.0
      Former Employee, more than 10 years

      No work life balance

      May 11, 2022 - Store Manager in Edinburgh, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Vibrant company culture, good systems, team development and career opportunities

      Cons

      Extremely low labour budget, low pay for team members, unpaid overtime, short breaks, expectation that store comes before anything else, no work life balance

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    8. 4.0
      Current Employee, less than 1 year

      good

      Apr 25, 2022 - Barista in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      the staff is very friendly

      Cons

      they are no cons honestly

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    9. 2.0
      Former Employee

      Do not work here

      May 10, 2022 - Barista in York, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Drinking a lot of coffee for free

      Cons

      Everything else and had a not paid overtime

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    10. 4.0
      Former Employee, less than 1 year

      Good place to work but no progress in career

      Apr 24, 2022 - Shift Leader in Milton Keynes, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good coffee Proper training given Good ambience

      Cons

      No progression of career No support when customers are rude

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