Cambridge University Press Reviews | Glassdoor.co.uk

Cambridge University Press Reviews

Updated 13 Feb 2020

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3.5
71%
Recommend to a Friend
71%
Approve of CEO
Cambridge University Press Chief Executive Peter Phillips
Peter Phillips
116 Ratings
Pros
Cons
  • "Directors, senior management, and in particular CEO manages through fear rather than through example or inspiration(in 19 reviews)

  • "Upper Management gets in the way of employees doing their jobs(in 15 reviews)

More Pros and Cons
  1. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, England
    Recommends
    Approves of CEO

    I have been working at Cambridge University Press full-time for more than a year

    Pros

    Flexibility, Good Work Environment, Timely Paid

    Cons

    Limited Growth in terms of Work and Money

    Continue reading
    Cambridge University Press2018-11-28

    Cambridge University Press Response

    January 3, 2019Head of Communications

    It’s great to know you enjoy working here and appreciate the flexible working arrangements – something we know is true for many of our colleagues. Pay at the Press is based on an individual’s role within the organisation and on their skills and abilities. Everyone has an equal opportunity to progress. Bonuses are linked to peoples’ performance against the goals they set in conversation with their line manager. Every effort is made to ensure goal-setting is a two-way, collaborative process, which also helps to ensure people understand their role in our future success.

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  2. "Actually get out and see customers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cambridge University Press full-time for more than a year

    Pros

    A very flexible approach to work HR system workday is particularly good as is payroll Pockets of genuine change-makers who will support you Location to train station is handy Fringe benefits mostly Good name to have on CV

    Cons

    An utter lack of urgency regarding market and customer changes is widespread, complemented by a lack of knowledge about who competitors are. Internal comms are effective at distracting a relatively well-educated workforce into believing senior management's view of the market or business performance. Directors, senior management, and in particular CEO manages through fear rather than through example or inspiration. Intellectual snobbery exists throughout the board room until competitors, markets, or current affairs shows them up. Decision making is also interlaced with internal narrative instead of market imperative. Directors are solely driven by the relationship with the University and looking better than Cambridge Assessment than outcomes for learners or customers. The reward and recognition schemes are laughable. 0.4% (caveat: this might have changed since) additional bonus if you score "excellent" compared to a "good" rating which gets you 3.6%. Absolutely not worth the sleepless nights to achieve. Furthermore, there is no parity of grading across the organisation let alone in departments. Overreliance on brand which has thankfully been recognized since the Cambridge Analytica scandal. Most in the company (e.g. marketing) would prefer to ignore the inconvenient truth that many customers, colleges, international schools, sincerely believe that CUP is a "department" or" faculty" of Cambridge University and able to confer high-status accreditation. The "university press" reality is almost completely absent from their minds. Marketing willfully plays on this misunderstanding.

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    Cambridge University Press2020-02-03
  3. "Good working environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service in Cambridge, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cambridge University Press full-time for more than 3 years

    Pros

    Good pay and work life balance

    Cons

    Not much opportunity to move up

    Continue reading
    Cambridge University Press2019-11-20
  4. "Friendly, studious environment for hard-working people who want to create high quality products"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Cambridge University Press part-time for more than 10 years

    Pros

    A wealth of experience is available for those who want to learn about publishing

    Cons

    Limited career development in certain areas, poor levels of IT support.

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    Cambridge University Press2019-11-13
  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Account C in Cam, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Cambridge University Press full-time for more than 3 years

    Pros

    Restaurants, gym, bar, clean offices

    Cons

    Parking, hard workers do not get the correct recognition

    Continue reading
    Cambridge University Press2019-09-11
  6. "Been working here for nearly 2 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Assistant in Cambridge, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Cambridge University Press full-time for more than a year

    Pros

    - Flexible working scheme - People - On-site bar and gym

    Cons

    -Proprieties management over anyone else - Too many managers - Too focused on quantity rather than quality

    Cambridge University Press2019-08-28
  7. Helpful (4)

    "Selling mediocre books to rich kids since 1534"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Cambridge University Press full-time for more than a year

    Pros

    Free tea and coffee

    Cons

    Complete ineffective HR and stomach wrenching virtue signalling.

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    Cambridge University Press2019-09-06
  8. "Overall, a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Manager in Cambridge, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Cambridge University Press full-time for more than a year

    Pros

    Very welcoming to non-UK citizens. Fantastic colleagues. Positive atmosphere. Interesting and engaging work. Beautiful area to live.

    Cons

    Salary not commensurate with Cambridge living expenses. Work hours mostly stable but would often lead to some unpaid overtime. (In comparison to other publishing work however, the work life balance was good.) Outsourcing to other countries felt like it was automating too much work and sometimes exploitative.

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    Cambridge University Press2019-07-05
  9. "Overall, a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Cambridge University Press full-time

    Pros

    Flexible working Nice environment Opportunities for travel

    Cons

    As a non-profit, salaries are low and bonuses are small

    Cambridge University Press2019-05-13
  10. "Flexible working, nice people. Culture is changing slowly but surely."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I have been working at Cambridge University Press part-time

    Pros

    Ethical organisation with an honourable mission. Interesting & valuable work. Opportunities for growth to a degree. Decent package: pension + medical + dental Facilities: decent subsidised canteen. Gym, tennis court, dance studio grounds.

    Cons

    Slow to change. Difficulty attracting talent in some areas.

    Continue reading
    Cambridge University Press2019-05-09

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