Camelot Group Reviews

Updated 21 Jul 2020

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2.9
46%
Recommend to a Friend
91%
Approve of CEO
Camelot Group CEO Nigel Railton (no image)
Nigel Railton
24 Ratings
Pros
  • "It's great to see how your work can change lives, both for our winners and for good causes(in 13 reviews)

  • "I feel I have a good work life balance and love being part of the Camelot team(in 12 reviews)

Cons
  • "About 10 minutes from Watford station though there is a shuttle bus(in 10 reviews)

  • "Some of the senior management don't have a clue(in 9 reviews)

More Pros and Cons
  1. "Fun to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Facilities Coordinator in Watford, East of England, England
    Recommends
    Positive Outlook

    I worked at Camelot Group full-time for less than a year

    Pros

    Employees are looked after and happy

    Cons

    The food is expensive and mainly caters for non vegan

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  2. Helpful (1)

    "Good place to join in the twilight of your career"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management Information Analyst in Watford, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Camelot Group full-time for more than a year

    Pros

    Great benefits, good people, good offices in a leafy part of the country

    Cons

    Flat company structure, limits the potential for a diverse and fulfilling career unless you're in with the right people, politics can determine your career trajectory.


  3. "Good company and culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Solutions Architect in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Camelot Group full-time for less than a year

    Pros

    People are great and friendly

    Cons

    Chaotic and at times hard to follow

  4. COVID-19
    Helpful (3)

    "A good company spolied by some absolutely terrible people"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Executive 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Camelot Group full-time for more than 3 years

    Pros

    The pay is actually okay. There is no commission structure which is a bit frustrating given that it is a sales role and the company makes millions (and turns over billions). They are also very keen on development of people but it is very one dimensional and can actually be disengaging if you don't want to progress up the ladder as all of the comms from above are about people taking the next step. The retailers you deal with are generally good to work with, most of the time thay actually want to see you and as you aren't actually flogging them product there isn't a huge amount of pressure on you other than hitting your KPI's. I also need to note that their handling of the Covid-19 pandemic as a company has been very good, nobody furloughed and trying to come up with lots of ad-hoc tasks to keep everyone busy.

    Cons

    As stated in my headline there are some truly nasty, terrible people at Camelot that unfortunately are allowed to get away with being rude, self righteous, egotistical bullies. It is rampant in some of the higher grades within the company and despite there being an undercurrent of admitting that what these people say and do is wrong there is absolutely no willingness to address the issue and hold these vile people to account for how they behave. There is also a massive blame culture that seems to flow down from the top. There is little desire to ask questions if something has/is not going to plan and rather than speak to an individual about it and investigate the issue there is an automatic assumption of guilt and more often than not a nasty email or phone call will follow. The environment is very cliquey too and progression, if you want it, is largely decided by who you know, the actual interview process is actually quite redundant and is more of a smokescreen to act as if the process is fair and the people who are getting the jobs haven't pretty much been decided anyway. It also seems like all of our recent promotions of note at the higher grades are from people who have previously worked at the same company, this adds to the skepticism that progression is fair. This can't be a coincidence and has led to a lot of negativity within the sales team. Finally, the values/playbook are useless. They are not adhered too and are so vague that they are just another tool that can add to a manager treating you as they feel based upon how they interpret them.

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  5. Helpful (1)

    "Good people. Bad pay and shift times"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Telephone Customer Service Representative in Watford, East of England, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Camelot Group full-time for less than a year

    Pros

    Friendly staff, and good canteen

    Cons

    Pay and weekend shift work

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  6. "Great company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - RBE in Glasgow, Scotland
    No Opinion of CEO

    I worked at Camelot Group full-time for more than 10 years

    Pros

    Salary, benefits, support, outlook, autonomy

    Cons

    Advancement, scope, shareholders, There are no more cons

  7. Helpful (1)

    "A good job but limited opportunities"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Executive 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Camelot Group full-time for more than a year

    Pros

    The role itself is pretty straightforward in principle. I have to visit on average 10-11 retailers per day and sell in whatever campaigns we are currently focused on. The retailers are generally okay to deal with as the National Lottery means a lot to their business and you're not actually trying to get them to commit to buying/taking physical stock from you. The role is 2/3 merchandising and 1/3 story telling. The job pays well, you get a suitable car to do the job in and the benefits are overall good. My work/life balance is good and there is a degree of flexibility with the role which is good

    Cons

    Too much is expected of us, in a 30 minute call we are sometimes trying to deliver 5/6/7 different messages whilst making sure that we are ticking a thousand boxes in our digital tool as well as making sure we're following our sales steps program. Opportunities to progress for field based employees outside of the Watford HQ are very limited despite the fact that Camelot has a ton of different departments, we're pretty much all scrapping for our managers roles or the occasional role in national accounts. The way this company rates it's people regarding pay rises and bonuses is farcical. Every conversation I've had over the past 18 months is basically telling me that I need to 'influence' a certain group of managers. It doesn't matter if I contribute elsewhere on a project or if I get good feedback, if the small group of people that review my yearly performance don't know who I am then I won't get the 10% bonus that the job advertises. Working hard and doing a good job is secondary to sucking up to the right people.

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  8. Helpful (3)

    "A highly politicized, cliquey environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Watford, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Camelot Group full-time for more than a year

    Pros

    Good salaries Occasional training courses Prestigious employer

    Cons

    Terrible location on outskirts of industrial estate in Watford Several influential interest groups who only hire and foster their own kind Some 'management' makes decisions based on what is good for their CV and not the benefit of the cause Promotion opportunities are scarce; outsiders (friends) are parachuted in

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  9. "Rewarding"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Camelot Group full-time for more than 10 years

    Pros

    Great place to work, yes can be challenging but also very rewarding. Everyone can make a real difference.

    Cons

    The relevantly short licence period.

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    Camelot Group Response

    July 2, 2019Employer Brand Manager

    Thank you for taking the time to write a review. We value all feedback and we’re dedicated to making Camelot a great place to work. We’re really pleased that you having a positive experience of working at Camelot and that you're enjoying both our big commitment to our people and the little touches. Thanks again for your comments, they are greatly appreciated.

  10. Helpful (1)

    "Awesome Company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Policy Specialist in Watford, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Camelot Group part-time for less than a year

    Pros

    I've worked for Camelot previously, I left for personal reasons and have returned a while back. Camelot has given me the opportunity to grow within the Company and use my skills and experience in a variety of roles. The people I work with are passionate about the success of the Company and everyone works hard to deliver to the business strategy. Camelot is also a really fun place to work with vibrant offices, great parties, celebrations and competitions. I feel I have a good work life balance and love being part of the Camelot team.

    Cons

    I can't think of any. I wouldn't have returned if I didn't love where I worked!

    Continue reading

    Camelot Group Response

    June 3, 2019Employer Brand Manager

    Thank you for taking the time to write a review. We value all feedback and we’re dedicated to making Camelot a great place to work. We’re really pleased that you have a positive experience of working at Camelot and that you enjoy your time here. Thanks again for your comments, they are greatly appreciated.

Found 90 reviews